Marketing Executive (Current Employee) – New Malden, Greater London – 30 November 2016
I have been working at Flight Centre for 8 months and thoroughly enjoy the team spirit here. The benefits are fantastic - we can book amazing travel deals, we get health checks and fun challenges we can enter, and free financial consultations!
Despite having a longer working day than I'm used to, I think it's the perfect company for me. There's a real sense of reward and recognition that I've not experienced at previous companies.
BUSINESS DEVELOPMENT MANAGER (Current Employee) – Manchester – 6 September 2016
Typical day at work includes making cold calls and looking for new business some admin and reporting on figures. I learnt how to handle people from different walks of life as i speak to different people everyday.Maintain and build current suppliers. My co-workers are great we work hard and play hard and reap the benefits. Hardest part of the job is cold calling as not everybody likes a cold call.
International Travel Consultant (Current Employee) – London – 20 August 2016
Provide travel arrangements for businesses as well as for local leisure customers.
Creating a perfect holiday regardless of the location. Specialising in tailor making long-haul holidays to our key destinations including Australia, New Zealand, South Africa, Asia and The United States.
An accredited specialist by the Australian, New Zealand and South African government tourist authorities.
TICKET CENTRE ACCOUNTANT (TEMPORARY) (Former Employee) – London, ENG – 28 November 2015
• Overseeing the day to day running of this independent travel company • Liaising with suppliers, negotiating contracts and acquiring new business • Overseeing marketing, advertising and promotional activities • Supervising and directing staff and dealing with operational problems • Recruitment and training of staff and dealing with personnel issues
A great new experience, potential for fun at this company
Assistant Manager (Current Employee) – Leeds, ENG – 20 May 2014
Very long days at work and although a great benefit is uncapped commission this takes a long time to actually get to. I learnt alot of new things about how airlines work, where the best place to go are and at what time of year, in management roles I have learnt how the business works and can use this in future jobs. Also it is like working for yourself so using your initiative to help you succeed pushes your out of your comfort zone but is good practice. Some management is good in this company but I have learnt that everyone is pretty much in it for themselves so more could be done to be more supportive of the team members they employ. There is very high turnover in this company. Hardest part of the job is probably managing people's expectations and also the vast amount of things you have to learn especially initially but it is good fun and also a great challenge. Most enjoyable part of the job for me is when my clients go away content and excited for the holiday I have put together for them and then provide me with feedback that they really do appreciate my services. Also the annual balls are great fun too!
Great social events and potential for great fam trips
Accounts Payable Officer (Former Employee) – New Malden, London. – 7 May 2014
I enjoyed working at Flight Centre Limited, the company is very staff focus and very supportive, with developing career and flexible to employees.
A typical day would be dealing with customers account, checking ledger balances and receiving customer payments and processing them. Back office support and general team sharing tasks.
I had a supportive team leader, who was helpful and approachable, was open to share ideas and distributed tasks fairly.
The hardest part of the role was meeting the monthly finance dead line to complete all tasks, but the rewarding part would be that customer balances were met, payment received and processed and you get recognised from management.
The enjoyable part was the monthly buzz nights, which was a chance for us as a down time to celebrate each other achievements within the different roles as a company. We got a small token of appreciation from senior mangements and a chance to socialise with other colleagues.
Manager & International Travel Consultant (Current Employee) – Canterbury, ENG – 11 March 2014
The best thing about working at Flight Centre is the flat management structure. Everyone from consultants to the CEO wears a uniform and there is no stuffy hierarchy which inevitably breeds privileges and a feeling of unfairness. The company ethos is relaxed and the harder you work, the harder you play! There is an inbalance between work and home life which means there is an inevitable shelf-life for many within the company but what you put in, you easily get out and there is huge scope to be successful. Everyone is incentivised so it does not have a culture of clock in and clock out. The more effort you make, the more successful you become as there is real recognition here. What's not to love about selling holidays if you are on the frontline? You're not selling a kettle that people need, you're not selling a mortgage that people dread, you're selling a holiday that almost everyone works hard for and looks forward to!