Unorganised, Lack of accountability and systems that just dont work
Merchant Coordinator (Former Employee) – Auckland New Zealand – 3 October 2017
-Typical day at work included constant abuse from customers due to a complete lack of accountability across departments, managers that don't know anything themselves, and zero communication.
-I learned that life is too short to work in a company like this.
-Workplace culture was terrible, massive staff turnover, in my team of 10, 8 had been there for less than 6 months, departments don't communicate and when they do it is aggressive, nobody takes any accountability for anything.
The 'hidden' fees thrown in to customers are shocking, sales people that flat out lie to new sales leads, plus an outdated manual system made for horrible experiences for both staff and customers daily.
Honestly the most unorganised, dysfunctional horrible place I have ever worked.
However, the people in my team were all amazing and the reason I went to work everyday.
Good team mates, insurance
Communication, accountability, lack of knowledge and disorganisation