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Five Guys Burgers and Fries
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186 reviews

Five Guys Burgers and Fries Employer Reviews

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Productive workplace with a free staff meal
Crew member (Current Employee), 2150 Burnhamthorpe Road WestJune 20, 2014
An easy-going job surrounded with a friendly team. Managers and crew members work together towards being the best to serve guests a great experience at Five Guys Burgers and Fries. Communication is key and demonstrated throughout the shift to interact with the crew and guests.
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too many cliques and if you were not part of one, one did not fit in no matter how hard you worked or how loyal you were to the company
Full-Time Prep and Line Cook (Former Employee), Kingston, ONMay 26, 2014
Pros: free lunch, free parking, got the hours i wanted and weekends off
Cons: people texting on the line, new hires not using their training to do the proper job, not using initiative to get work done
typical day started at 8 a.m. did prep work for the day, opened at 11 a.m. worked on the grill and was extremely proficient in this area. I learned that you could not trust any of the co-workers as they were very quick to go to managers. One of the managers was great, but he left - the younger managers or shift leaders really did not have what it took – more... to properly manage the store. The hardest part of the job was picking up the slack when younger people didn't really feel like working. The most enjoyable part of the job was being able to listen to music while I worked and got to meet alot of really nice people who visited the establishment. – less
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The most enjoyable part of the job
Équipier et Chef de Quart (Former Employee), Montréal, QCMay 16, 2014
Providing excellent customer service and seeing the customers walk away with a smile on their faces, the employees always made a shift fun.
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fast paced work environment
Junior Manager (Former Employee), Chilliwack, BCApril 5, 2014
Pros: free meal each shift
Cons: management expectations
A typical day consisted of talking to the opening manager to see how everything went in the morning and see if anymore prep will need to be done. Then assigning positions to team members on the shift and the day/night carries out. Then if closing carrying out the closing tasks.

I learned it is very hard and stressful working in a fast food based environment. – more... However I learned basic management tasks like how to manage tough situations.

The management was disorganized and had double standards. it was hard to keep up with everything that was changing. However, my coworkers were amazing and supportive through everything. They were the reason that I was able to succeed.

The hardest part of the job was to keep up with the expectations of the higher up management, but the co workers were the ones that made the whole experience enjoyable. – less
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Great environment with the most outgoing nice people!
Cashier/Cook (Former Employee), Stittsville, ONNovember 23, 2013
I worked at Five Guys for just a few months and I would've stayed if it wasn't so far from home and wasn't in school. Always enjoyed being at work even for the long shifts or early in the morning everyone made it very comfortable and a relaxed but productive environment.
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A great place to work
Shift Supervisor (Former Employee), Red Deer, ABOctober 18, 2013
Pros: free lunch, and the staff
Cons: wage, and no room to advance
A busy place with great people and customers. I learned I can do anything I set my mind to, and exceed in it.
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bad management
Crew Member (Former Employee), Toronto, ONJuly 1, 2013
Pros: free lunch
Cons: 1 shift a week worth 4 hours
working at five guys, especially the location at yonge and dundas was the biggest mistake of my life. the managers were so unprofessional. there was no advancement in the company unless the manager liked you. they played favoritism within the employees. they hire and fire with a snap of a finger, so you could be working there for 2 days and if they – more... dont like you you're gone. they constantly accuse people of stealing money from the cash register. never will i work there again in my life. – less
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a very bad company to work for
cashier/cook (Former Employee), Red Deer, ABMay 11, 2013
Pros: people
Cons: everything else
never has any hours for full time staff yet continues to hire more and more people
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Fun job, the staff are great.
Dishwasher/Cashier/Line cook (Former Employee), West Vancouver, BCApril 13, 2013
Pros: free lunches, fun staff
Cons: flipping burgers, mopping floors, boiling kitchen
I enjoyed working at Five Guys because the environment was fun. The staff have a good energy and we are encouraged to engage with the customers. Minimum wage isn't always so appealing, and neither is making fries or mopping the floor, but it was a great first job.
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Five Guys Burgers and Fries is somewhat a decent place to work
Cook/Cashier (Current Employee), Mississauga, ONDecember 21, 2012
Pros: free meals
Cons: they push for the sense of urgency which can be annoying to yourself and the customer
- keeps yourself busy throughout the shift
- learned customer service
- management is somewhat fair depending on the person managing
- co-workers sometimes work well together depending on their personality
- hardest part of the job is to keep busy during dead hours
- most enjoyable part of the job is cooking and eating the food
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not recomended as a good place to work
Area Manager/General Manager (Former Employee), ONDecember 4, 2012
Pros: free food
Cons: long hours no job securtiy
this company may be considered by some as disorganized and there are many empt promises made. I would not recomend working for them
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Productive and fun work enviroment
CREW MEMBER (Former Employee), Toronto, ONSeptember 3, 2012
Pros: the staff and managers, you recieved a free meal each shift, as well as bonus you could recieve while working
Cons: i would just say the closing shift and when it came to cleaning.
This company is for people that are out going and love to work in a fast pace work environment. This company treated there employees really good and the job came with some really good intensives. This job is all about time management when it comes to preparation in the morning to making meals to closing time and clean up. A typical day would be opening – more... and preparing food, serving up to sometimes a few hundred people in an hour or two. The closing shift was cleaning from top to bottom, I will say that was no walk in the park, but at the end I always felt proud because I ate there so I know that the cleaning standards are high and you don't have to worry about sitting in a dirty dining room or cook in a dirty kitchen it was always clean. – less
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Productive, energetic workplace
Cook (Former Employee), Brampton, ONJuly 10, 2012
Pros: free llunches
Cons: poor management styles
I liked the environment and the food, but the management was poor, the security and trust in the employees was very poor as well.
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Fun day at work
Cook/Dishwasher (Former Employee), Cedar Hill, TXJuly 21, 2014
Pros: meeting new people
Cons: healthcare
I learned many new things and was able to meet a lot of new people. Also seeing my customers happy when they ate their food I fixed for them was a great feeling.
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Very productive
Cook (Former Employee), Bartlett, TNJuly 21, 2014
Pros: youthful and vibrant atmosphere
Cons: short breaks
Loved this job
Learned how to work with others in a fast paced environment
Typical day consisted of preparing food for the day, selling perfectly cooked burgers, and maintaining employee enthusiasm
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Five Guys Five Teams
Kitchen Manager (Current Employee), Long Beach, NYJuly 19, 2014
Pros: one free employee meal per day
Keeping the store clean
washing dishes
cleaning lobby and seating customers
cleaning bathrooms restocking toilet paper and paper towels
sweeping outside the restaurant
windex windows
bleaching bathrooms
cooking fries
grilling burgers
checking and counting money in the safe every night before store close
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Very demanding and patience-required job, can be fun but mostly very busy.
Red Shirt employee (Current Employee), Lodi, CAJuly 7, 2014
Pros: free food during breaks, flexible hours
Cons: low pay, low hours
A typical day at work would be to clock in and start cooking! It all depends on what position I am assigned that day. If I am assigned buns then I receive the tickets and prepare the buns how the customer would like them. If I am assigned to grill then I would estimate how many patties to put on the grill then I would patiently watch them and cook them – more... how ordered. If I am put on french fries then I pre-cook, drain then final cook french fries and put them in the right sized cups. If i am person of service then I take orders, handle money transactions or credit cards and in my free time, I would go clean the lobby or do dishes. I have learned how to work fast and effectively, how to guestimate, how to handle money and cash registers and overall, learned how to please customers. The management is very nice and outgoing, easy to talk to but hard to convince. My co-workers are goofballs but very hard workers. Every one takes their job VERY seriously. The hardest part about the job is closing. It's very time consuming and take a lot of effort and multi-tasking. The most enjoyable part of the job is helping the customers and making them happy. – less
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Productive
Cashier (Former Employee), Huntsville, AlabamaJuly 7, 2014
Pros: free lunches
Cons: short breaks
Always had something to do
I learned a bit about customer service and how to operate a cash register
the coworkers were friendly
the hardest part of the job was cleaning, finishing the chores list that had to be completed by the end of the week
i liked my lunch breaks, the food there is awesome
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Great Job
Asst. General Manager (Former Employee), Fullerton, CAJune 30, 2014
Great place to work. Everyone is willing to teach as long as you are willing to learn. Great working environment.
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Fast paced place to work
Shift Manager (Current Employee), South Euclid, OHJune 25, 2014
Pros: bonuses
Cons: no healthcare, or any insurance for that matter and no set schedules, o
The hardest part of the job is maintaining high energy to support your crew, especially through busy times. My co workers are wonderful and full of spirit. The most enjoyable part of my job is either helping a crew member get certified as an "E" in their station...They just GLOW! and the customers, Especially those who have never been to the store before. – more... I have had two members of senior management I feel have really pushed me to better myself. – less

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