Business & Brand Development Representative
Fit Foods Ltd. - Calgary, AB

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A premier provider of nutritional sports nutrition supplements is currently seeking one experienced Business & Brand Development Representative for Alberta & Sasketchewan. The incumbent will represent Fit Foods Ltd. to all customer accounts in a designated geographical territory, to obtain optimum distribution of products by reaching and exceeding their sales performance objectives. The incumbent must originate sales/leads or prospects, organize presentations/demonstrations, draft quotes and present proposals, close sales leads, and follow-up with clients/accounts to continually increase the gross sales and gross profit of the territory. This position reports directly to the Director of Sales.

Responsibilities:

  • Plan daily-weekly-monthly customer contacts and prospecting strategies
  • Make daily sales contacts with customers and prospects through appointment, drop-in, telephone, and e-mail
  • Develop new business opportunities, key accounts, and provide superior customer service with an ability to build strong relationships with existing customers
  • Meet and exceed sales quota’s and objectives by; service, selling, and collecting from all existing and new accounts in the territory
  • Contacting current customers, indentifying new products, and potential up-selling by assessing customer needs and resources
  • Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s)
  • Develop, service, and grow existing customer base by responding to, and processing incoming calls/orders, and developing other sales leads by making both cold and warm calls
  • Providing pricing quotations and following up on quotes, process quotes, orders, and prepare documentation in order to fulfill customer needs and to ensure customer satisfaction
  • Field customer concerns and recommend solutions for resolution. Act as a resource and facilitator to resolve customer service issues as they arise
  • Conduct retailer employee training sessions, and provide leadership and good sales management practices to Demo Staff
  • Maintain Accounts Receivable balance corresponding to company accounting target objectives, and where applicable make calls for collections. Process Credits/Debits, and returns as required
  • Maintain records, information flow, & other administrative details; such as submitting properly completed expense reports on a monthly basis
  • Be available for trade shows, consumer and/or industry events, and other travel where required
  • Other duties as assigned

Knowledge, Skills, & Abilities:

  • Diploma in Marketing and Sales, or Business preferred
  • Minimum 5 years experience involving direct customer service and sales, those individuals with product knowledge or industry experience preferred
  • Proven ability to build strong professional working relationships, with ability to motivate people in a fast-paced, multi-task environment
  • Excellent interpersonal and communication skills
  • Consistently demonstrates respect, responsiveness, and professionalism towards others, while providing superior service for customers
  • Ability to effectively find common grounds with suppliers, customers, and other team members which results in agreements
  • Uses a systematic approach to identify and address problems, take advantage of opportunities and take action in order to accomplish tasks, and to maintain effective working relationships with other employees and customers
  • Self motivating individual with ability to make cold calls, and ability to thrive in a fast-paced, high energy, customer service-focused environment. This position will require a significant amount of travel away from home.
  • Must be a self starter with good administration, organizational skills, follow-up, and problem-solving abilities
  • Ability to plan, prioritize, organize, direct and control actions in order to get tasks completed and to meet customer needs
  • Works independently to identify and resolve problems, discrepancies, and issues to ensure key topics are addressed, and to ensure that important information is shared quickly and effectively
  • Seeks opportunities to improve individual, team, and departmental performance results and to acquire new product knowledge and skills
  • Proficient in Microsoft office

Interested candidates for this position please respond by email or by fax (604) 468-0235 before January 31, 2013. A competitive compensation and benefit package will be offered to the successful applicant.


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