Fiserv Employee Reviews

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Wendy's Review
Senior Associate (Current Employee) –  Hickory, NCOctober 27, 2015
Typical day at work would be taking orders for customers. Learned teamwork and time management. Co-workers were fun to be around. The hardest part of the job were the customers. Most enjoyable part would be the co-workers.
Pros
free lunches
Cons
customers
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Manager of Housewares
Balance Clerk (Former Employee) –  Omaha, NEDecember 28, 2015
Did inventory ordered product wrote schedules for other associates. Did customer service, fitting room, cashiering.
Pros
Was in charge of a department
Cons
Needed more pay
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Great Team Work
Billing Representative (Former Employee) –  King of Prussia, PAAugust 21, 2015
There was lot of team work in the Billing Department. My colleagues made the role enjoyable. Management decisions complicated our work load but we achieved our goals because of the strong team work and shared work ethic.
Pros
Employees supported each other and there was a lot of a variety in what I did each day
Cons
Management was not always accessible due to constant meetings.
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Fun place to work with diverse workforce
Accounts Payable Clerk (Former Employee) –  Atlanta, GAOctober 17, 2015
Accounts payable clerk paid invoices and resolved discrepancies for large vendors. Working with vendors and ensuring all discounts taken is the hardest thing that had to be done.
Pros
diverse workforce
Cons
lots of work
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First job after technical school
Computer Programmer (Former Employee) –  Brookfield, WISeptember 28, 2015
Worked as a computer programmer in the terminal support group. Wrote the software for various teller systems. Unisys, ISC, and NCR, to name a few. Programmed in assembler language mostly.
Pros
Great place to start
Cons
Didn't see too many advancement possibilities
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Lack in client relationship
SR. PROJECT MANAGER (Former Employee) –  Dallas, TXAugust 26, 2015
Lack in management initiative to create a cordial relationship with current and new clients. Multiple departments within the company don't work towards "One company, One goal" to achieve the growth potential available in online/mobile banking industry.
Pros
Diversified business
Cons
Favoritism, management missing to identify talents.
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Senior Research Investigator
Senior Research Investigator (Former Employee) –  Syracuse, NYAugust 17, 2015
A typical day would be to research and accurately process adjustments involving the creation of financial transactions of DDA for controlled disbursements and reconcilement accounts. I had to perform customized processing for high-level corporate customers. I learned a lot about banking and how many mistakes happen on a daily basis. Management was great, they always made sure you had what you needed to do the job well. The co-workers always helped each other out where needed because someone might have a heavier workload at times. The hardest part about the job was that it was extremely busy and sometimes the research was a little challenging, which is what make it fun.
Pros
Great people and nice benefits
Cons
The work week was 37.5 hours and not much chance for overtime
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Great Starting Job
Customer Service Associate (Former Employee) –  Hickory, NCOctober 13, 2015
Being a introductory place of work, it was a good place to start. Everyone is very friendly and will work with you in the best way that they can. Sometimes it can get hectic, but when everyone works together it makes it all the more bearable.
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Great company culture
Operations Manager; Treasury and Accounting Dept (Former Employee) –  Columbus, OHNovember 5, 2015
Great company to work for. The job allowed me to work either from home or from the office. My coworkers were super.

About:f
If you're a mobile banking user or pay your bills online – if you interact with a financial institution at all – chances are you're more familiar with Fiserv than you realize.

Fiserv is a global organization with more than 13,000 clients and 21,000 associates worldwide and takes pride in its mission to enable clients to achieve best-in-class results. The company is highly regarded for its financial services technology and services innovation, including award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing.

Fiserv is helping its clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help financial institutions, businesses and consumers move and manage money faster and with greater ease than ever before.
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very friendly, happy place to work in.
Account Balancing (Former Employee) –  Perth WAAugust 2, 2015
very happy inviroment, people were very helpful to each other.
i learned to balance accounts with no limits or pressure, as that made my learning very easy and enjoyable. the most enjoyable part of the job was just beeing there it was a great job, I was quite sad having to leave as Fiserv was closing down and there was less work coming in, and more people were beeing let go. there was no hard parts of the job. Management was wonderful.
Pros
free snacks
Cons
not enough hours
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Top heavy organization
Project Manager (Former Employee) –  Alpharetta, GAJanuary 11, 2016
Company has a lot of management and executive layers.
Not very productive or proactive.

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Pros
Good medical benefits
Cons
Disorganized
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Fun fast paced , work friendly environment
Bindery Assistant (Former Employee) –  Hazelwood, MODecember 9, 2015
Run and operate folding machinery inspect and pack finished product. Long hours at times but the time flies by because your having fun.
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ok
Proof Operator (Former Employee) –  Eagan, MNJanuary 4, 2016
its nice to work part time. the pay isn't great but it does pay the bills. the staff is super cool to work with.if you're good at ten key, this is the place for you.
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Great job for anyone interested in banking and information technology.
Client Service Analyst (Current Employee) –  Lincoln,NEJuly 27, 2015
A typical day consists of around 5 hours of phone support and 3 hours of case study, follow up, personal training, scheduled training, and meetings. Management has a great attitude about work and the culture is very friendly. The hardest part of the job is dealing with clients on a daily basis, so if you are a people person than this is the job for you! Off shift work is required, meaning you work a different schedule than normal about once a month.
Pros
Good Benefits
Cons
Schedule varies
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Ecellent learning environment
Director, Customer Service (Current Employee) –  Dublin, OHSeptember 3, 2015
People management experience a plus. Lots of opportunities to move into different roles and expand scope. There are many different divisions to work in and multiple facets of contributions to be made. Banking, Account Management, Call Centers, etc.
Pros
lunch program
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love my job
Customer Service Representative (Current Employee) –  Hickory, NCOctober 21, 2015
Management is very pleasant, helpful if you needed assistance. I work with one of the best employees. Hardest part of the job is taking calls all day. Everything else is great. pay is great, great benefits.
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facility and property expert
Facilities Coordinator (Current Employee) –  Irving, TXNovember 9, 2015
i'm a very industrious, dependable, flexible and dedicated team player who works well in groups or alone. i handle a great deal of duties from clerical to maintenance.
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Ehh...
Call Center Representative (Former Employee) –  Hickory, NCAugust 27, 2015
Well not to be funny but their point system is a joke, management doesnt want to work with you, who ever heard of being counted against for going into surgery to have a gallbladder removed?! A point for every hour missed, its ridiculous. Im not happy with this place....
Pros
Um.......
Cons
Short breaks, call volume, sucky managment
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Great Team
Finance Intern (Former Employee) –  Norcross, GASeptember 27, 2015
Had a great learning experience at Fiserv. The co-workers are friendly and respond to any questions that you might have. The management is also concerned with the advancement of the employee and see to it that they are exposed to higher management.
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Great Place To Work
Operations Support Representative (Current Employee) –  Sioux Falls, SDOctober 27, 2015
This is a great place to work. The work/life balance is great. Pay and benefits are excellent. Employees seem to valued by management and rases are good for this size of company.
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Overall rating

3.5
Based on 679 reviews
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