Pros: free drinks
Cons: the job
Inbound/outbound call center in card services dept. I block customer’s cards that are lost and stolen. I also assist in the Fraud prevention dept. I calm customers down and make customers feel like they are well taken care of, and protected. In this career I was also trained to take care of our "High Profile" clients, this job also consists of the following: placing travel settings on cardholders credit/debit cards, and filling out non-fraud dispute forms, along with fraud disputes, and affadivit forms to dispute charges on client's accounts.