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Fiserv
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375 reviews

Fiserv Employer Reviews

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wonderful work place
Primary Functional Expert (Current Employee), saint Louis moFebruary 26, 2014
Pros: great location
Cons: variety of hours to work
A great work place. Also a great location. Need a bigger variety of hours thou. I learned to drive a forklift.
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Meets requirements and gets along well with others.
Computer Production Manager (Current Employee), Houston, TXFebruary 24, 2014
Pros: great location
Cons: short on benefits
The company has been a productive and good place to work but we are merging with a larger company soon and our location may be downsized.
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Nice place to work
Technical Lead (Current Employee), Jersey City, NJFebruary 23, 2014
Nice place to work, flexible work-life balance. Full management support.
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not much to say
Production Specialist (Current Employee), Indianapolis, INFebruary 23, 2014
they give us free lunch during employee day. They dont like to give raise to the employees.
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Welcome to the ninth worst company in America
Sr. Technical Account Manager (Former Employee), Hillsboro, ORFebruary 19, 2014
Pros: associates are friendly, opportunities to cross-train
Cons: thankless, endless work with outdated technologies
I will be brief. One thing keeps employees at Fiserv for more than two years; Stockholm Syndrome. It is far too late when you realize it is just a meat-grinder and outside intervention may be required to get back your confidence and perform well for an interview elsewhere.
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Not compensated for work
Conversion Representative (Current Employee), Frisco, TXFebruary 18, 2014
The company will not adjust your salary even when the cost of living increases. Expected to work to the bone with no incentives.
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Excellent work environment with great associate teams
Executive Director Strategic Relations (Former Employee), West Des Moines, IAFebruary 17, 2014
Pros: great location and good work environment
Cons: reduction in force - loss of job
Great opportunity to excel in my position. Strong relationships with both associates and management.
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Good place to work. A real good team attitude among employees
Lead Quality Control Engineer FISERV (Former Employee), lincoln, NEFebruary 14, 2014
Pros: free working environment with little management involvement unless requested.
Cons: rather strict hours (little flex time).
Most days spent testing programs, talking on the phone with co-workers and project team members. I developed some very sound project lead skills. The last manager I had was the best I have ever had. No micro-managing. He allowed me the freedom to do my job my way (in accordance with Fiserv). Co workers were always busy but never to busy to help with – more... a problem or answer a question. – less
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High Security, Free Coffee
Web Press Assistant (Former Employee), 575 Brick Church Park DriveFebruary 13, 2014
Pros: free coffee, two weeks vac after 3 yrs maybe a picnic once a year
Cons: short breaks, high security, close tabs from security.
A typical day at work consists of bosses making rounds in mornings. Steady work during day. Company meetings once a month. No advanced notice for lay-offs. Management are there for themselves. No room for advancement. Coworkers keep there head down an do their jobs. Hardest part are the long hours. Most enjoyable part is maybe a free meal here and there.
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Absolutely horrible place to work
Post Closing Associate (Former Employee), Rocky Hill, CTFebruary 13, 2014
Pros: nothing
Cons: everything
Miserable place to work. Co-workers were great, management and HR were a joke. No chance for advancement what so ever unless you did some massive kissing
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Client Analyst
Client Service Analyst (Former Employee), Lincoln, NEFebruary 9, 2014
•Established and fostered successful business relationships with nationwide financial institutions to lead software updates and implementations in a client-facing role
•Facilitated client requirement gathering sessions with project managers to document requirements into use cases and functional specifications
•Collaborated with client management teams – more... to establish and enable business processes required that deliver on desired financial services vision
•Conducted discovery software and database analysis for environmental prerequisites and implemented appropriate software and system solutions that supported and enabled the delivery of purchased applications
•Provided thought leadership and consultative best practices to client management for product suite
•Trained, mentored, and educated junior staff on 58+ modules to promote performance and skill development – less
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Challenging yet fun
Customer Care Associate (Current Employee), Hickory, NCFebruary 7, 2014
Pros: clean working environment and good benefits
Cons: it is hard to get a day off, schedules are made in advance according to the need
Fiserv is a very clean and fun place to work. They have some very good benefits along with alot of weekly activities that make for an enjoyable work experience. They offer many extras that some companies don't. Most days are hectic with the phones ringing off the hook and the hardest part is dealing with people who are anything but nice,,,but then you – more... get that one person who just makes your day and it is all worth it. We have a great bunch of people who work there and everyone is always willing to help when needed. It has been an awesome experience working there and I have learned alot about customer service and the computer. – less
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Treasury department, sorting cancelled & voided checks
Assistant-Treasury Unit, Payroll Accountant (Former Employee), Wausau, WIFebruary 5, 2014
Pros: opportunity to work with health insurance provider
Cons: call center atmosphere
Responsible for daily reports on disbursement of provider checks; prepare 1099-MISC forms and W-9 for year-end processing; manually sort void/stop checks to be returned to the customer along with month-end reports and other office related duties
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Collections Specialist
Collections Analyst/Accounting Specialist (Former Employee), Norcross, Ga.February 5, 2014
Pros: everyone was treated me like family and helped with the learning of my position.
Cons: the only con was the distance i had to drive to get there.
This was one of the best companies I ever worked for. Most of management was was gracious, personable, and knowledgelble about whatever they knew.
The job was challenging and enjoyable. It was the kind of job most people would envy.
But for the company having money issues itself and being bought yet again, I believe I would still be there.
Manangement – more... there gave gracious referencs to my talens as an employee for them.
I gained valuable experience in learning more about v-look-ups and learning more and more about excel.
Co workers were invaluble to my learning experience and more than knowledgble and helpful in learning about my job.
The most enjoyable part was knowing that I was making a difference in their receivables and being the best collector they ever had. – less
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Unorganized company
Human Resources (Former Employee), Norcross, GAFebruary 4, 2014
Pros: flexible work schedules
Cons: chaotic atmosphere - no definitive support system
The numerous acquisitions have left their departments unorganized and unreliable. It is difficult to know who to reach out to for assistance, and there is little, if any, support from management. New employees are enticed by competitive salaries but left to navigate on their own once in the door. There is no official onboarding, and their intranet is – more... confusing and not at all user friendly. I would not advise anyone to accept employment at Fiserv. – less
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learning experience and support
UAT Analyst (Current Employee), Morris PlainsFebruary 4, 2014
Great learning experience and support from colleagues.
Management is very knowledgeable and good team.
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Don't waste your time
Technical Client Services Representative (Former Employee), Norcross, GAFebruary 4, 2014
Pros: cafe free sodas
Cons: no breaks high stress no advancement
Middle and upper management haven't a clue what they are doing.
You get benefits, but never enough time to use them.
Political and a lot of cronyism. They do not promote from within but promote their friends to management. Overlapping roles in management.

Typical case of not enough people to do the work, yet layers upon layers of management micromanaging – more... your every move,

Co-Workers are great. The cafeteria is awesome and that is about it.

So understaffed the years will go by and you'll have nothing to show for it, BEWARE! – less
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good staff, team work effort
machine operator / NSF processor (Former Employee), Wallingford, CTJanuary 30, 2014
Pros: had a good co workers
Cons: communication from managements need to be improve in certain things.
The years have been pretty much challenging daily. Though, overall due to changes of relocation of certain type of work had just change a lot of people's mentality and the positive outlook of the company.
I learn how the work is process and being handle by so many people before one item of work will be completed. behind the windows of all the our clients. – more... Management was understanding when the time in need of personal time off for family matters or personal matters. At least for the years I was employed by Fiserv. – less
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Stagnant and dull atmosphere
Server Operator (Former Employee), Flint, MIJanuary 30, 2014
Pros: worked every other week with full pay. not a stressful environment.
Cons: management was short tempered. job far too routine. lack of forward thinking technology goals.
At the time that I worked at Fiserv they were running old mainframes that were grossly outdated to handle financial transactions. They required constant manual maintenance in order to function properly as well as literally piles of backup tapes to be run every evening. I worked second shift at the time and when I wasn't in training I was the only person – more... there. There wasn't a ton of room for advancement or growth nor was there a way to better learn and understand the technology they had in place. The pay was ok for what it was, but the job was far too routine for my tastes. – less
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Good Average company to work for
Analyst (Current Employee), FloridaJanuary 29, 2014
Pros: free lunches once in a while
Cons: 80 % of the workforce is upper middle aged
Fiserv is doing its best to create a good company culture. Almost everyone is friendly in the division where I work. The building is fantastic. All in all, it's a good place to work.

About Fiserv

It's 10:30, America. Do you know where your money is? Fiserv does. The company provides financial services technology to banks, – Read more