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Fiserv
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170 reviews

Fiserv Employer Reviews

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like it
Statement Clerk (Former Employee), Walnut, CA – January 23, 2013
I enjoy work for fiserv enjoy the peoples and the job
i will like to work with statements again
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nothing
client (Current Employee), norcross,ga – January 18, 2013
Pros: nothing
Cons: low employee moral, pay, benefits, and mangement
For those that say fiserv is a good place to work for, are liars. Y'all probably making more money then most people. The pay, benefits and mangement sucks big time. The ceo find ways to save the company money by cutting staff and stop contributing to the 401k just to name a few and get a 10 million dollar bonus, while most of us are living paycheck – more... to paycheck – less
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SADEMPLOYEE – January 25, 2013

This is the worst company anyone could ever work for. The management is full of "clicks" and hire friends of friends instead of promoting from within or hiring qualified people. The company DOES NOT CARE ABOUT THE EMPLOYEES and the benefits are horrible. Employees are subject to retaliation and harassment for asking to be treated fairly or for discussing concerns with their manager or a member of management. Associates are fired "Just to make an Example" out of them as opposed to investigating issues. The ETG (Enterprise Technology Group) has lay-offs every couple of years and managers "find" reasons to fire people as opposed to offering them opportunities. Older associates are discriminated against. They are asked to train younger associates and then they are replaced. Minority associates (race and gender) are excluded from promotions to any level higher than Director. In the entire business unit, there may be only 4 or 5 women VP or above and 1 minority VP level that was brought in as a window dresser. Unless you are a friend of a leader in the "click" you will not receive fair or equitable compensation.

painful – May 17, 2013

I totally agree. I was working on a project that was going wrong and I wanted to talk to my manager about it. She said I was unfriendly and uncooperative and pulled me out of the project. In the end she did everything in her power to get me fired or just leave. Horrible company it has been a nightmare. They make everything possible that you don't advance your skill set so you will get stuck in the same position for ever. The technology they use is old but they expect high performance from ur part. Never again with such company.

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Was good
Supervisor - Data Security Administration (Former Employee), N Syracuse, NY – January 17, 2013
Pros: compensation, benefits
Cons: jobs left area
This was my first REAL job and I advanced through the ranks. I learned alot and wish that I had never left. But in the end, those jobs went to other places c
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good part-time job
BLO Operator (Former Employee), Chicago, IL – January 14, 2013
Pros: great location
Cons: work can get a bit repititious
it was a good place to work part-time. My co-workers were friendly and I learned a lot about bank deposits and the banking industry.
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stressful and not fun to work there
Information Analyst (Former Employee), Dallas, TX – January 11, 2013
generate ETL scripts; use SSIS to do data transfer and use SSRS to create reports
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Challenging growing company
Sales Coordinator (Former Employee), Wallingford, CT – January 9, 2013
Pros: lunch tickets, good pto plan
Cons: healthcare program not great, too large workload
I worked for Fiserv for a number of of years. There was limited growth opportunity within my sector. Many cut backs which added additional workloads to current staff. Overall good place to work but not forever if you want to grow.
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wonderful
Adjustment Specialist (Former Employee), Orlando, FL – January 7, 2013
I was with them for about 14 years. I loved this place. I went from claims examiner to adjustment specialist with I was there
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Fiserv is a great business to work for
Proof Operator, Data Entry (Former Employee), New Hartford, NY – January 4, 2013
Fiserv was a great business. It gave me experience in different fields.
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Work that served its purpose
Collections Agent (Current Employee), Phoenix, AZ – January 2, 2013
What I learned from this job is the type of work I prefer to do, and what I look for in a career.
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Productive place to work with emphasis on quality and effieciency, but very stressful environment
Technical Account Manager (Former Employee), Hillsboro, Oregon – January 2, 2013
Pros: great experience using cutting edge technologies and methods like itil.
Cons: grueling incident management culture - with very poor on-call compensation structure.
As a Technical Account Manager, the job consisted of providing Production Support to numerous FI's using Online Banking Software, requiring a 24/7/365 support plan. The job was extremely stressful when it came to managing and dealing with the large volume of high severity incidents, i.e. web site outages, feature malfunctions etc. Training was excellent, – more... peers were fantastic, and management was spotty at best. The most enjoyable part of the job was the work itself, challenging, fun, and exciting cutting edge technology exposure. The hardest part was the thanklessness that was exhibited by some of the management. During my tenure, there was not one pay increase, whilst my responsibilities increased tenfold. – less
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Loved working with financial institutions
Client Support Supervisor/Researcher (Former Employee), Titusville Florida – December 31, 2012
Fast paced and fun, caring environment.
Enjoyed interacting with 100+ credit unions and their unique needs.
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Great company, atmosphere
Security Supervisor (Current Employee), Nashville, TN – December 30, 2012
Pros: family atmosphere, respect, fun
Fiserv has great benefits, that often went above and beyond just insurance coverage and paid holidays, at least at my location. It really was a family atmosphere, and for the most part it was a pleasure spending 40+ hours there a week. Even if the work gets frustrating, the people there are wonderful.
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A fun environement with a job that has great potential.
Customer Service Representative (Former Employee), Phoenix, AZ – December 28, 2012
I would take calls from customers and help them make payments.
I learned a lot about finances. The management was great always willing to help with what they can. Co-workers were very welcoming and nice.
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Corporation Security Policies are making my work extreamly difficult
Senior Analyst - Conversions/Installations (Current Employee), Lake Mary, FL – December 28, 2012
Corporation Security Policies are making my work extreamly difficult
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Workplace with different personalities and different ideas.
Team Lead (Former Employee), Chicago Il – December 27, 2012
Pros: being able to interact with others
Cons: benefits were a little expensive
A typical day at work would be busy from start to finish. The day would usually begin with you assisting the previous shift with deadlines. Hopefully you would have enough manpower that would not tie you down from prepping your work for your team that would be coming in for your shift. I learned a lot from the Mgrs. on how to prioritize and not get – more... so overwhelmed by the end of your shift. The co-workers sometimes made it a little challenging but for the most part they kept you pretty busy. To me the hardest part of the job would be not enough employees to complete a days work. The enjoyable part of the job was meeting new people as well as training them. – less
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Management and or Executive Management
Manager (Current Employee), Salt Lake City, UT – December 18, 2012
Pros: not many
Cons: low pay poor management no advancement promotes from outside company
There is not job advancement. Mangers will tell you to your face that the rule that they are putting into place only apply to employees and not themselves. So they do not lead by example. Executive management does not care about employee moral or giving incentives to promote the company. In 2012 the CEO received a 18.1 percent pay increase and the employees – more... either got nothing or as little as 3%. But yet Fiserv says that they are not making budget. People are uptight always on edge. Do not work for Fiserv this is speaking as a current employee. And yes I am looking for another job. – less
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Fast paced work enviornment with great benefits
Customer Solutions Agent (Former Employee), Phoenix, AZ – December 10, 2012
Pros: cafeteria, gym on site. fooze ball, pool table and tv's in break areas
Cons: short breaks, too many supervisors, miscommunication amongst the management staff and employees
A typical day at work was pretty much the same every day, log in, answer calls, go on scheduled lunch and breaks, go home. I learned how to block lost and stolen debit cards to prevent fraud for card holders. co-workers here were the best, everyone got along.
The hardest part of the job was probably first starting to use 5 different systems at once – more... while talking on the phone call that had to be less then 4 minutes. most enjoyable part of the job would most likely be the opportunity to work in a group. – less
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fun place to work
Archives/Part-time Teller (Former Employee), Syracuse, NY – December 10, 2012
Very Busy. Worked as part time bank teller when i wasn't working in archives looking for fraudlent checks for companies. Also spent days at Iron Mt for check destruction.
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Great Employees
Security Event Administrator (Current Employee), Norcross, GA – December 7, 2012
Pros: great quality of people to work with, lunch on campus
Cons: strategic planning
Great co-workers, strategic planning needs some work.
Most co-workers are willing to help you learn. Turnover is kinda high.
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it was an intertesting experience
presort (Former Employee), plainfield – November 27, 2012
Pros: lots of work
Cons: not enough people
at fiserv we would ran 5 machines a day. ive learned alot about Mail. the management and co workers were nice and there was a few co workers. the hardest part was working night shift. most enjoyable was when we would have pitch ins
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About Fiserv

It's 10:30, America. Do you know where your money is? Fiserv does. The company provides financial services technology to banks, – Read more