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508 reviews

Fiserv Employee Reviews

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Non engaging
Sales Support Manager (Former Employee), Pittsburgh, PAJanuary 6, 2015
The managers in other departments were not very engaging and open to assist other departments which made it very challenging to complete some tasks.
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Productive
Senior Software Engineer (Current Employee), Parsippany, New JerseyJanuary 5, 2015
A good company to work with. Good professional work environment.
Good Job work and Life Balance is maintained. Focused management that results in personal growth of the employee and maintain a healthy work culture. A very pleasant work environment.
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Clear leader in the payments space
Director - ePayments Consumer Marketing Consulting (Current Employee), Norcross, GAJanuary 1, 2015
Pros: history, brand strenght, longevity of growth and stability
Cons: benefits, location
Fiserv is a stong and leading brand in the payments space and overall banking platforms. That said, the consumer marketing focus is not as well-tuned and has limited grwoth potential over time. Overall, Fiserv as an industry leader, with a strong and market-forward reputation, I am proud to be a part of this team.
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Flexible and fun
LEAD ITEM PROCESSOR (Former Employee), Norristown, PADecember 28, 2014
This office is closed now. It was a relaxed environment. Deadline oriented and in a great location. This office moved to King of Prussia.
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Friendly and helpful staff
CSR (Former Employee), Dublin, OHDecember 26, 2014
Pros: lunches $15 per week; 12 hours pto per month
Cons: breaks too short with medical conditions i had.
Log in to computer, and answer phones, Answer questions and/or concerns about their online bill pay. May have wanted to stop payment or change date, to say payee had not received, contact payee for confirmation.

Management and co-workers very helpful and friendly.

Having to tell clients was not showing any information regarding their inquiry.

When I could solve with one contact resolution.
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Very laxed work environment
Manager, Treasury (Former Employee), Norcross, GADecember 18, 2014
Fiserv is an old school IT company. The business leaders want to be cutting-edge but the business struggles as it limited with specific constraints in servicing its main customers, banks. Overall good flexibility in most departments. 3% 401k match only average.
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Good overall for all kind of experiences ( fresher to 10 years +)
SE (CardMaster, Tandem TAL, COBOL, Base24) (Former Employee), Pune, MHDecember 18, 2014
Pros: good career growth good salary, perks. small company, so less people, less politics. no client pressure
Cons: poor higher management, not enough opportunity inside.
Pros
Good career growth
Good salary, perks.
Small company, so less people, less politics.
No client pressure

Cons
Poor higher management.
Not enough opportunity inside.
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Nice job and fun job
Item Processing Clerk (Former Employee), Houston, TXDecember 17, 2014
Pros: yearly awards
Cons: working very late
A typical day of work will be, balancing various bank account by entering the checks reject into the computer and in accurate manner.
Sometime act as a customer service representative and collecting the delivery works from the delivery drivers.
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Great Company
Security Event Administrator (Former Employee), Norcross, GADecember 16, 2014
Pros: free soda fountain area in snack room.
Sometimes provide the opportunity to work from home. Great company overall. Nice environment. Enjoyed working with this company. I would recommend this company to anyone.
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Company that micro manages every aspect
Customer Service Representative (Former Employee), Dublin, OHDecember 15, 2014
Pros: lot of overtime
Cons: short breaks, micro managing, lack of communication
Despite being a call center that is very productive, the amount of micro managing that is done with the employees makes most people want to quit.
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not a horrible place to work but not the best.
Quality Control Inspector (Current Employee), Wallingford, CTDecember 14, 2014
Pros: health bennifits.
Cons: pay rate and small raises, no sign of being able to move up anymore.
I feel for the amount of commitment and the company expects they do not pay us enough. The pay would be okay if I had a spouse whom made more money and this was a secondary income but it is not a self supporting job for me. Supervisors are okay but not properly trained. For what their background is, it is impressive with how much they can maintain.
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Awesome company!
Lead Item Processing Specialist (Former Employee), Columbia, MDDecember 8, 2014
Pros: management
Cons: outsourcing
I was given many opportunities to achieve my goals with Alltel. This is a wonderful company to work for. They really care about their employees and have a great company mission.
When our outsourcing contract ended, management went out of their way to find another position for me,
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fun and secure place to work
Senior Application support analyst (Current Employee), San Antonio, TXDecember 7, 2014
Pros: self sufficient
Cons: repetitive
every day is different and a new challenge. as a Fiserv associate i get to work with a number of clients a day and work on various issue like balancing GL's, trouleshooting problems or just being there and listin to them resolve their own problems, i love to be a part of a team that collectively works well together. we all have our individual talents and expertise but as a whole our objective is the same: to keep the customer happy and to assist them in anyway way we can
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good
Sales Reporting and Analytics Analyst (Current Employee), Dallas, TXDecember 5, 2014
good. they were a good company which wasn't that good but everything else was good.
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A company to work for but just a stepping stone
IT Support Technician (Current Employee), Brookfield, WIDecember 2, 2014
There is a lot of processes involved in getting Technical Support items done. Management tends to be over your head with some information and kept tight to the chest with other information. IT Support tools are out dated and no movement from Management in getting better tools.
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Good Experience
Software Engineer (Current Employee), GurgaonDecember 2, 2014
My experience was quite good. People can maintain good work-life balance.
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Productive with game room and cafe in facility
Inbound Phones Associate (Current Employee), Hickory NCNovember 30, 2014
Taking over 100 calls per day. I learned how to write and talk about different things at the same time.
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Good Contract Engatement
Application Support Engineer (Former Employee), Norcross GANovember 23, 2014
Excellent work environment, good co-workers. Quickly welcomed into Fiserv, even though I was a contractor. Challenging tasks, good equipment provided immediately upon starting. Free beverage bar on the floor. Open floor office plan with low work area walls resulted in sometimes noisy environment. Sometimes hard to work when I was trying to code. Noise cancelling headphones and streaming music helped a lot.
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Nice surroundings but feel like a robot
Customer Service Call Center - Card Services (Current Employee), Dublin, OHNovember 23, 2014
Pros: free soft drinks, casual dress environment.
Cons: everything else.
Friendly people if you can find time to get to know anyone. Very micromanaged and expected not to ever miss any days off. Hard to track down management when you have a question or concern and no refreshers on any training issues you may not have understood the first time around.
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Fun place to work and lots of room or advancement
Sr. Payment Research Associate (Former Employee), Phoenix, AZNovember 18, 2014
Pros: free lunches and flexible hours
Cons: pay is not good
Great place to work. Free drinks and coffee all day. Hours are flexible to your home life.

About Fiserv

Fiserv (NASDAQ: FISV) is a leading global technology provider serving the financial services industry.