Fiserv

637 reviews

Fiserv Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
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Wendy's Review
Senior Associate (Current Employee), Hickory, NCOctober 27, 2015
Pros: free lunches
Cons: customers
Typical day at work would be taking orders for customers. Learned teamwork and time management. Co-workers were fun to be around. The hardest part of the job were the customers. Most enjoyable part would be the co-workers.
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Great Place To Work
Operations Support Representative (Current Employee), Sioux Falls, SDOctober 27, 2015
This is a great place to work. The work/life balance is great. Pay and benefits are excellent. Employees seem to valued by management and rases are good for this size of company.
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Former Employee
Analyst (Former Employee), Atlanta, GAOctober 26, 2015
Pros: Great new building, pay, and work life balance
Cons: Culture, high turnover, no standardized processes
This company is very top heavy with little focus on lower level employees. With several acquisitions, each business unit/location operates like a totally different company. There is a high turnover rate because of the culture.
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Review Summary
IT (Current Employee), MichiganOctober 26, 2015
Pros: Hour lunches
Cons: Bad Medical plans, poor planning on company transitioning.
The employees are good and has descent pay, but lacking care from upper management. They are live in a fantasy world where they think 2 people can take care of 100 clients and are unwilling to provide the tools necessary to accommodate clients.
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Productive and fun place
Customer Service Representative (Former Employee), Phoenix, AZOctober 26, 2015
Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company. The most enjoyable part of the job was working alongside my colleagues and learning from them. The office started to get crowded as the company grew and it was more difficult to get to know the new people. There was a lot of variety in what I did each day, ranging from the monotonous tasks to new projects that were challenging and exciting.
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love my job
Customer Service Representative (Current Employee), Hickory, NCOctober 21, 2015
Management is very pleasant, helpful if you needed assistance. I work with one of the best employees. Hardest part of the job is taking calls all day. Everything else is great. pay is great, great benefits.
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Fun place to work
Senior Associate - Bilingual Customer Service Rep (Former Employee), Hickory, NCOctober 20, 2015
Take calls. Review account information with clients. This call center has a game room and cafe station. They are friendly and helpful.
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Credit Unison Solutions
Application Specialist, Professional (Former Employee), King of Prussia, PAOctober 20, 2015
I enjoyed the work and working with the different clients and working on thier issues and getting them resolved in a timely manner
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Okay company
Account Manager (Former Employee), London, ENGOctober 19, 2015
Pros: work/life balance
Cons: lack of direction
Good work life balance, manage your own workload not micro managed good people but lack of direction from the top. Better strategy needed.
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Productive & Steady Place To Work
Card Services Associate (Current Employee), Hickory, NCOctober 18, 2015
Pros: Free lunches, good benefits, steady work
Cons: Short breaks
Fun work place with supportive management and leaders. Not all about the numbers but still want you to excel; more about how you personally grow and develop. Very big worldwide company and always expanding.
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Good Supportive Environment at Fiserv
Software Engineer (Current Employee), BangaloreOctober 18, 2015
Pros: Stable work environment
Cons: Not so fast growth
Its a cool place to work at. Good work culture, many projects, flexible work hour. Cooperative team members and good friends to make.
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Fun place to work with diverse workforce
Accounts Payable Clerk (Former Employee), Atlanta, GAOctober 17, 2015
Pros: diverse workforce
Cons: lots of work
Accounts payable clerk paid invoices and resolved discrepancies for large vendors. Working with vendors and ensuring all discounts taken is the hardest thing that had to be done.
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Productive and fast paced
Customer Service Representative (Former Employee), Tempe, AZOctober 16, 2015
Training was very clear and straight to the point. Management was a bit rude but very helpful when need be. Employees were great, everyone was willing to help each other.
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Some trainers only worried about numbers
Sales (Former Employee), Hickory, NCOctober 15, 2015
Pros: Fun group of people to work with.
Cons: Never got paid for my last day; was told to call the trainer, but it was not important; got tired of calling.
This place left a bad taste in my mouth. The trainer was more interested in numbers than training. People I worked with were okay.
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Super fun place to work
Business Analyst (Former Employee), Bothell, WAOctober 14, 2015
Pros: Co-workers and Management work as a team
Cons: Cannot think of anything
Days were very busy (which I enjoy). Always finding ways pushing you to enhance your knowledge and provide advancement opportunities. Management and co-workers are super cohesive and respectful of each other.
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excellent team work
Item Processing Specialist (Current Employee), Norcross, GAOctober 13, 2015
Pros: excellent benefits
Cons: needs better communication from the top to the bottom
There are more good days than bad days. Everyone in my department get along ok. We've seen each other through the birth of grandchildren to the death of parents. Could not have asked for a better crew.

In my eyes there was no hard part.

The most enjoyable part is knowing someone is going to make you
laugh before the day is over.
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Great Starting Job
Customer Service Associate (Former Employee), Hickory, NCOctober 13, 2015
Being a introductory place of work, it was a good place to start. Everyone is very friendly and will work with you in the best way that they can. Sometimes it can get hectic, but when everyone works together it makes it all the more bearable.
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The pay is too low in order to live
Credit Returns Customer Solutions (Current Employee), Hickory, NCOctober 11, 2015
The pay needs to be more for the work people do. They hire coming in more than what they pay the people that are still there.
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Challenging but fun
Engagement Director (Current Employee), Dallas, TXOctober 9, 2015
Challenging but fun. Lot's of learning and great people. It has operations globally in a lot of places, so there is a lot of opportunity to meet and work with lot's of good people.
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Great comcompany
Picker/Packer (Former Employee), Indianapolis, INOctober 4, 2015
I thought the company was great. The company taught me many skills that I will use in the future. I decided to move on to other avenues in my life. Better Job opportunity.
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