Find companies:
Fiserv
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
443 reviews

Fiserv Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Awesome workplace, and atmosphere
Customer Service Representative (Current Employee), Hickory, NCNovember 3, 2014
Pros: a wonderful cafe plan :-)
Cons: only a 30 min lunch
* On calls all day with customers who have confirmed fraudulent activity on there card
* Fiserv has taught me to be patient with an upset/panic client
* My manager is the absolute best manager i have ever had Shondelle goes above and beyond for her team. I was promised that once i came off my first 90 probation period i could be off on saturdays or – more... sundays and she has been working on getting me that ever since
* I absolutely love my coworkers
* The hardest part of the job was having to look at a call que of 50 :-)
* Helping out my customers – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good job security.
Customer Care Associate (Current Employee), Hickory, NCNovember 1, 2014
Pros: good, inexpensive cafe program. free access to coffee and other beverages. helpful co-workers.
Cons: short breaks and lunch. stressful, fast paced call volume. i feel that the skill level involved is not reflected in the pay scale.
Good job for someone with good customer service skills. Can be stressful. Work environment is pretty good as far as co-workers and management being supportive. Getting compensated adequately can be an issue.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and secure place to work at
Member Service Call Center (Current Employee), Dublin, OHOctober 30, 2014
Fun and secure place to work at. Would like a longer lunch. Over all good place to work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Company overall
Consultant (Current Employee), Township of Warren, NJOctober 28, 2014
I have learned a lot in my position. I have multitasked and contributed to various project which has exposed me into different areas of business
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not favorable
Customer Solutions Specialist (Former Employee), Columbus, OHOctober 26, 2014
would be a great fit for someone who likes being tied to their desk and micro managaed. If I took a two minute run to the restroom my manager knew what time, how long and aksed where was I.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good job security
Cardholder Services Representative (Current Employee), Hickory, NCOctober 25, 2014
Sometimes the management will have contradicting answers towards a question, but they do try to wor as quick as possible to get the correct answer. There is unfortunately always fraud that will occur on cards so there is always job security and we are always hiring new people so there is occasionally room for new Team Leads.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place To Work.
Application Support Analyst (Current Employee), Columbus, ohOctober 22, 2014
I love my position at Fiserv. One of the best places ive worked at. My manager is amazing. He guides me and points me always in the right place. He helps me daily when it comes to improving myself to reach the goals that i will like to meet in the business.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Sr. Administrative Assistant (Former Employee), Dublin, OHOctober 21, 2014
Great company to work for. There is a lot of division within the departments. Instead of working together, they are spaced apart and are not willing to help out. Great benefits and pay.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very productive
SQL Server Database Administrator/Developer (Current Employee), Alexandria VAOctober 19, 2014
All staff are sociable ,Great working environment. it's growing company. I learned a lot of things.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This company bought out the company I had been working for
Customer Service Specialist (Former Employee), Aurora, ILOctober 16, 2014
Pros: many company outings and support from management
Cons: working with the banking system and escalated customers did create a bit of anxiety at times
After the buy out, my job responsibilities remained the same. Working on the phone with several banks and the online banking systems.

Several different online banking tools and tips were among the things learned from this job.

Working on a team that assisted each other to satisfy our customer's needs was very reassuring when escalations occurred.

The – more... most challenging part of this job would be dealing with escalated customer's in regards to their bank accounts and missing payments.

The most enjoyable part of this job was assisting private banks with their concerns and resolving the problems they were having to allow the bank to feel comfortable and confident with our company. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is what you do at Fiserv
Customer Service Rep (Former Employee), Hickory, NCOctober 9, 2014
Pros: free drinks
Cons: the job
Inbound/outbound call center in card services dept. I block customer’s cards that are lost and stolen. I also assist in the Fraud prevention dept. I calm customers down and make customers feel like they are well taken care of, and protected. In this career I was also trained to take care of our "High Profile" clients, this job also consists of the following: – more... placing travel settings on cardholders credit/debit cards, and filling out non-fraud dispute forms, along with fraud disputes, and affadivit forms to dispute charges on client's accounts. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Experiance.
Senior associate (Current Employee), Hickory, NCOctober 8, 2014
Pros: cafe, game room
Cons: dont pay enough
Great starting job, great management and leadership structure, wish pay would be more.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Team Work
Remittance Specialist (Current Employee), Phoenix, AZOctober 7, 2014
The team I work on is very enjoyable to work with. Great team players and we all work well together.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Operated much like a start-up
Enterprise Senior Sales Executive (Former Employee), Boston, MAOctober 7, 2014
Pros: uncapped commissions
Cons: risk of shutting down the solution i was selling
Was brought on the try and sell a technology solution that had no previous enterprise sales for the past 3 years. Currently only 3 enterprise customers on the platform. The risk side was the possibility that the group and solution set I sold would be shut down and existing clients would go into maintenance mode. This occurred in Oct. 2014 after only – more... 8 months of my joining Fiserv. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful Experience
IT Operator Support (Former Employee), Titusville, FLOctober 4, 2014
It was great working with everyone.

On a daily basis, it was very busy and everyday you learn something new.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Moved to Chicago
Operations and Systems Manager (Former Employee), Spokane, WAOctober 2, 2014
Was in charge of AS/400's and System 36 systems for Service Bureau and inhouse Credit Union Software. Systems & Application Programmer in RPG III and IV.

Backup processing, Disaster Recovery, and Hardware.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and funny workspace located at Prudentiaql Center (Downtown Boston).
QA Analyst (Former Employee), Boston, MAOctober 1, 2014
Pros: excellent working conditions. telecommuting
Cons: isolation. no manager and coworkers in site.
Well defined tasks and assignments.
Excellent possibilities to learn new industrial field (financing and investment management).
The hardest part of the job: no coworkers nearby. All communications were thru telecommunications.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No Pay raises
Ecommerce Representative, Client Services (Current Employee), Houston, TXSeptember 29, 2014
Pros: a job
Cons: no raises
I have worked here for many years and have had barely any raises. Not a great place to work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
As good a place as you can work.
Contributor (Current Employee), MidwestSeptember 24, 2014
Pros: lunch program, relaxed atmosphere
Cons: lack of leadership
Like any other place of business, there are some really good people doing realy good work and some other people who are just a waste of time and space making things harder. Coworkers are a pleasure and what makes it worthwhile everyday. Management is typically underqualified and lacking leadership. While I enjoy working here, I would not recommend it – more... to a friend or family member. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fast paced enviroment
Client Services Rep (Former Employee), stafford, TxSeptember 24, 2014
Pros: gain experience
Cons: no cons
Typical day at work is in the morning doing recon for all clients, which means processing data files in order for them to process correctly to gain info from the client for their customers. I also maintained the balance of the aging report every month as well as the billing.

About Fiserv

It's 10:30, America. Do you know where your money is? Fiserv does. The company provides financial services technology to banks, – Read more