Fiserv Employee Reviews

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great palce to work
Systems Analyst II (Former Employee) –  West Valley City, UTAugust 28, 2016
Miss the friends I made working there, positive environment! Would consider going back if a different team opportunity became available. Sad my department couldn't afford one more person for the overall requirements.
Pros
availablity of growth tools
Cons
limited advancement options
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Good company to work with
Sr. Business Systems Analyst (Current Employee) –  Alpharetta, GAAugust 23, 2016
Good culture, strong management and financial performance. Focus on clients and associates - Philosophy better engaged associates means better solutions, service.
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Productive and fast paste environment. Fun to be at work. Unlimited overtime.
Operations Specialist (Former Employee) –  Amherst, NYAugust 18, 2016
I would upload documents to the computer and log the daily information into the system. I learned better ways o multi task, ways to move faster and still get the job done the right way. My management team was great and i was able to go to them with any problem I had or needed assisting with. My co-workers were also a big help with that.The hardest part of the job was getting paper cuts from time to time, the easiest part was the work.
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Great employees
Director, Sales Operations (Former Employee) –  Portland, ORAugust 16, 2016
Fiserv EFT has a great group of staff. Salaries and benefits are very competetive. Company growth while I was there was significant which seemed to impact management's ability to structure support in an effective manner.
Pros
Benefits, salary and staff
Cons
Staff unable to support significant growth
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Not a good experience at all
IMPLEMENTATION PROJECT MANGER (Former Employee) –  Norcross, GAAugust 16, 2016
My time at Fiserv was not a good work experience at all. Fiserv is a large company with procedures and customs that a hindrance to efficient progress and individual growth. The managers that I worked with had no clue as to how the rest of the world operates. Everyone is over worked and under paid. Moral is very low. You are often asked to work 60 plus hours a week with no recognition or comp time.
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productive work place
Data Entry Specialist (Former Employee) –  West Des Moines, IAAugust 14, 2016
we would key routing and account numbers on checks, balance them if any out of balances, send reports to the federal reserve, called the banks if there was anything missing checks or piggybacks. i learned 10 key, typing, how to use the phone, learned good customer service, how to handle a situation when one would arise. got along great with my co-worker's.
Cons
managment
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Great People
Customer Solutions/Multiple Platforms (Former Employee) –  Phoenix, AZAugust 12, 2016
The people who are amongst peers are great people to work with, always willing to help each other out. Management in different departments vary, On Demand management has been wonderful and Card Services management needs improvement and they will see improvement in that department as a whole.
Pros
affordable cafeteria program, free drink stations, on site activities
Cons
not all management held to same standards
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Challenging and rewarding work in fast paced environment
Business Process Analyst (Former Employee) –  Alpharetta, GAAugust 11, 2016
As Business Process Analyst, my role focused primarily on analysis and quality control process enhancements and day operational activities for global procure to pay users. The typical consisted of researching and resolving processing issues that impeded work progress. Supportive management and co-workers.
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Fiserv is a call center sweat shop
Customer Service Representative (Former Employee) –  Hickory, NCAugust 10, 2016
Would not recommend anyone staying there long term. You're stuck on the phone at all times, expected to meet unattainable goals.
Pros
It's a job
Cons
Everything from work stress, work fatigue, low wages, expensive benefits out of pocket
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Dirty politics, Bad / Incompetent Middle Management, Negative environment
Solution Architect (Former Employee) –  Alpharetta, GAAugust 10, 2016
Middle management is constantly playing dirty politics to get bonuses by high employee turnover. Salaries below market and no scope for raises or bonuses for normal workers as only management is eligible for these incentives.

Very negative operating environment with management making it a very difficult place for regular employees to work in. Management policy filters down right from the topmost level which is a horrible attitude. You can easily make out the environment in townhall meetings. Management pits employees against one another, to gain maximum advantage and increase the competition between them and the person who plays the most dirtiest game wins!!!! So if you want to survive here, you need to be able to play dirty, back stab at every available opportunity and promote yourself when others have done the good work.

No job security. Bad pay scales.

Decent cafeteria with expensive food.

Newbies can use this environment to learn skills and move to better paying company
Pros
Decent food at cafeteria, Good training for newbies
Cons
Dirty politics, Incompetent management, Negative environment
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Political atmosphere
Fraud Specialist (Former Employee) –  Dublin, OHAugust 7, 2016
Fiserv is very customer centered, as a business shound be. They, however, do not value their employees. You are told almost daily about the possibility of achieving a quarterly bonus, but it is literally unachievable. They do not give raises, but do hire new people withat no experience at a higher pay rate. There is a cafeteria there, but is fairly expensive for the small variety of foods provided. No matter how hard you try to keep them happy and do your job correctly and well, they will always find something to criticize and do not commend good work.
Pros
In house cafeteria
Cons
Short breaks, adherance is near to impossible to follow
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Great culture, Great management team
Senior Revenue Accountant (Current Employee) –  New York, NYAugust 6, 2016
Productive and great workplace.very nice team and great boss. company appreciation to employee's work. working and study time.technology is updated on timely basis. lunch coupon, company gym. company is updating all the time. Great company to work with.
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Great company to work for
Sr. Database Administrator (Current Employee) –  Irving, TXAugust 5, 2016
Great company to work for, Management is good, Co-workers are good, Team work is the essence.You love working for this company.
Clean building and ping pong entertainment.
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Fun workplace and gives a great learning curve
India as Quality Assurance Analyst (Former Employee) –  Bangalore, KarnatakaAugust 3, 2016
Fun workplace and gives a great learning curve.
Co-workers are extremely friendly and helping.
Learning a new product (APL) was challenging.
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Fun, productive and casual place to work with nice people
Conversion Specialist (Current Employee) –  Portland, ORAugust 2, 2016
I am a contractor but everyone I work with there has been there for 20 years and some over 30. That is a testament to what a great environment it is.

It is casual, productive and the people are friendly and have established a "work family" atmosphere.
Pros
What I wrote above
Cons
Location is great right on the river but no near many restaurants for lunch.
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Factory work
Machine Operator (Former Employee) –  Stafford, TXJuly 29, 2016
basically a job dealing with mail and and machines. standing on feet for 40 hours everyday doing factory work you get only one 30 minute lunch (paid lunch) good overtime depending on department
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Nice People, Good Hours
Temp to permanent through Solutions Staffing (Former Employee) –  Phoenix, AZJuly 27, 2016
I enjoyed working here. The hours were perfect part time hours and the people were nice. The Management was fair and they celebrated holidays. The pay wasn't that much but it worked for me at the time. The job was not hard just fast paced at times.
Pros
Holidays Celebrated
Cons
Pay not much
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Not very stable job
Test Analyst (Former Employee) –  Pune, MaharashtraJuly 21, 2016
Not a very stable job, management makes random decisions. you will be told the next day to join a different team and work on any random skill. No development or learning in Fiserv, the onshore team develops while offshore just maintains.Too much groupism and management has its favourites. no onsite opportunities at all (atleast for 5 yrs)
Pros
paid meals
Cons
as mentioned above
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A company where advanced analytics is not quite appreciated.
Senior business/statistical analyst (Former Employee) –  Dublin, OHJuly 15, 2016
The analytic team was not much valued in this company (Dublin OH office). The management was not efficient and capable.
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Awesome Career
Executive Assistant to Chief Executive Auditor (Former Employee) –  Brookfield, WIJuly 14, 2016
This place is an awesome place to work. This was one of the best experience in my life, I would totally do it again!

Fiserv is definitely an elite company and anyone working here would be lucky.
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Overall rating

3.5
Based on 725 reviews
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Ratings by category

Work/Life Balance
3.4
Salary/Benefits
3.3
Job Security/Advancement
3.1
Management
3.0
Culture
3.3