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431 reviews

Fiserv Employee Reviews

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Good Contract Engatement
Application Support Engineer (Former Employee), Norcross GANovember 23, 2014
Excellent work environment, good co-workers. Quickly welcomed into Fiserv, even though I was a contractor. Challenging tasks, good equipment provided immediately upon starting. Free beverage bar on the floor. Open floor office plan with low work area walls resulted in sometimes noisy environment. Sometimes hard to work when I was trying to code. Noise – more... cancelling headphones and streaming music helped a lot. – less
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Nice surroundings but feel like a robot
Customer Service Call Center - Card Services (Current Employee), Dublin, OHNovember 23, 2014
Pros: free soft drinks, casual dress environment.
Cons: everything else.
Friendly people if you can find time to get to know anyone. Very micromanaged and expected not to ever miss any days off. Hard to track down management when you have a question or concern and no refreshers on any training issues you may not have understood the first time around.
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Fun place to work and lots of room or advancement
Sr. Payment Research Associate (Former Employee), Phoenix, AZNovember 18, 2014
Pros: free lunches and flexible hours
Cons: pay is not good
Great place to work. Free drinks and coffee all day. Hours are flexible to your home life.
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ok
MAIL CLERK (Current Employee), Chicago, ILNovember 17, 2014
long odd hours, i learned that if you are a manager you can hire your whole family.Its an ok place to be for a transitional job if you not planning on going to upper management. Work
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Great Peers, Great Campus
Billing and Collection Supervisor (Current Employee), Norcross, GANovember 13, 2014
Pros: great campus with gym and cafeteria
Cons: no work and personal balance
Work along with my team to ensure we are working towards the same common goal. Plunge in and give it all I got.
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Great start for an IT Graduate
Engineer - Systems (Current Employee), Noida, UPNovember 12, 2014
It's a good company to start your career with.
Healthy environment with minimum politics.
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At fiserv
Customer Service Call Center (Current Employee), Dublin, OHNovember 8, 2014
At FISERV, Managers were not interested in helping others. The team leaders were helpful. The managers did not care about the associates. If any question were needed to be answered the associates were given different answers for the same question.
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Productive and lively work .place provided work out room and basketball court
Customer Service Representative (Former Employee), Dublin OhioNovember 3, 2014
Pros: cafeteria on site, no need for travel or fast food, workout facility also on site.
Cons: unwilling to work with me on dates needed to testify
I enjoyed working for this company the environment was pleasant , co-workers were pleasant. I was comfortable within the work space.
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Awesome workplace, and atmosphere
Customer Service Representative (Current Employee), Hickory, NCNovember 3, 2014
Pros: a wonderful cafe plan :-)
Cons: only a 30 min lunch
* On calls all day with customers who have confirmed fraudulent activity on there card
* Fiserv has taught me to be patient with an upset/panic client
* My manager is the absolute best manager i have ever had Shondelle goes above and beyond for her team. I was promised that once i came off my first 90 probation period i could be off on saturdays or – more... sundays and she has been working on getting me that ever since
* I absolutely love my coworkers
* The hardest part of the job was having to look at a call que of 50 :-)
* Helping out my customers – less
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Good job security.
Customer Care Associate (Current Employee), Hickory, NCNovember 1, 2014
Pros: good, inexpensive cafe program. free access to coffee and other beverages. helpful co-workers.
Cons: short breaks and lunch. stressful, fast paced call volume. i feel that the skill level involved is not reflected in the pay scale.
Good job for someone with good customer service skills. Can be stressful. Work environment is pretty good as far as co-workers and management being supportive. Getting compensated adequately can be an issue.
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Fun and secure place to work at
Member Service Call Center (Current Employee), Dublin, OHOctober 30, 2014
Fun and secure place to work at. Would like a longer lunch. Over all good place to work.
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Good Company overall
Consultant (Current Employee), Township of Warren, NJOctober 28, 2014
I have learned a lot in my position. I have multitasked and contributed to various project which has exposed me into different areas of business
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Not favorable
Customer Solutions Specialist (Former Employee), Columbus, OHOctober 26, 2014
would be a great fit for someone who likes being tied to their desk and micro managaed. If I took a two minute run to the restroom my manager knew what time, how long and aksed where was I.
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Good job security
Cardholder Services Representative (Current Employee), Hickory, NCOctober 25, 2014
Sometimes the management will have contradicting answers towards a question, but they do try to wor as quick as possible to get the correct answer. There is unfortunately always fraud that will occur on cards so there is always job security and we are always hiring new people so there is occasionally room for new Team Leads.
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Great Place To Work.
Application Support Analyst (Current Employee), Columbus, ohOctober 22, 2014
I love my position at Fiserv. One of the best places ive worked at. My manager is amazing. He guides me and points me always in the right place. He helps me daily when it comes to improving myself to reach the goals that i will like to meet in the business.
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Good company
Sr. Administrative Assistant (Former Employee), Dublin, OHOctober 21, 2014
Great company to work for. There is a lot of division within the departments. Instead of working together, they are spaced apart and are not willing to help out. Great benefits and pay.
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Very productive
SQL Server Database Administrator/Developer (Current Employee), Alexandria VAOctober 19, 2014
All staff are sociable ,Great working environment. it's growing company. I learned a lot of things.
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This company bought out the company I had been working for
Customer Service Specialist (Former Employee), Aurora, ILOctober 16, 2014
Pros: many company outings and support from management
Cons: working with the banking system and escalated customers did create a bit of anxiety at times
After the buy out, my job responsibilities remained the same. Working on the phone with several banks and the online banking systems.

Several different online banking tools and tips were among the things learned from this job.

Working on a team that assisted each other to satisfy our customer's needs was very reassuring when escalations occurred.

The – more... most challenging part of this job would be dealing with escalated customer's in regards to their bank accounts and missing payments.

The most enjoyable part of this job was assisting private banks with their concerns and resolving the problems they were having to allow the bank to feel comfortable and confident with our company. – less
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This is what you do at Fiserv
Customer Service Rep (Former Employee), Hickory, NCOctober 9, 2014
Pros: free drinks
Cons: the job
Inbound/outbound call center in card services dept. I block customer’s cards that are lost and stolen. I also assist in the Fraud prevention dept. I calm customers down and make customers feel like they are well taken care of, and protected. In this career I was also trained to take care of our "High Profile" clients, this job also consists of the following: – more... placing travel settings on cardholders credit/debit cards, and filling out non-fraud dispute forms, along with fraud disputes, and affadivit forms to dispute charges on client's accounts. – less
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Great Experiance.
Senior associate (Current Employee), Hickory, NCOctober 8, 2014
Pros: cafe, game room
Cons: dont pay enough
Great starting job, great management and leadership structure, wish pay would be more.

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About Fiserv

It's 10:30, America. Do you know where your money is? Fiserv does. The company provides financial services technology to banks, – Read more