Working at First Student was challenging and rewarding. Staff and co-workers were great and we all worked as a team.
Customer Service Representative (Former Employee) – Markham, ON – 18 December 2015
A typical day at work was very fast paced and challenging. In working at First Student I have learned computer programs such as MS Word, Share Point,some SAP and Excel. I have also learned to know my areas all around the greater Toronto area and charges for the Rental of buses for excursions.
Management were great to work for, they were helpful, understanding and it was great working for them. My co-workers were also great and we all worked as a team.
The hardest thing about the job was pleasing all customers. Some customers wanted buses on the spur of the moment and it was challenging trying to accommodate them all. I almost always succeeded in helping them on the spur of the moment. I had many customers who looked on me for help. I had an excellent rapport with all my clients.
At the end of the day, it was very gratifying knowing that I have helped so many people plan their trips.
Not being able to help everyone.