Sr Technical Analyst (Former Employee), Mississauga, Ontario – October 10, 2012
Pros: frequent potlocks
Cons: long hourss
i worked everyday with a lot of zeal and ethusiasm, i learn smthing new everyday at work, and because i have the ability and willingness to help my co-workers, it rubs off my managers. The hardest part of the job for me is definitely the long hours because a lot is expected of me, and i always strive to do better everyday. What i enjoy the most about – more... my job is again th friendly environment, we're like a family, and everyone is always willing to help one another – less
Customer Service Representative (Former Employee), Omaha,NE – December 16, 2014
Awesome work environment management awesome , causal workplace just follow the rules, would always, Answering inbound calls ,not strict always work with you with problem , coworkers are extremely knowlegable and helpful
Certified Commercial Payments Consultant (Current Employee), Warren, RI – December 4, 2014
Pros: good benefits/vacation time, strong partnerships nationwide to help you succeed
Cons: more and more reporting needed and takes away from efficiency and builds stress
First Data management and the company have been great. They are evolving to remain competitive in the industry. I really enjoy working with the company. For me the best part is meeting and developing new relationships. Hardest part of the job is adapting to the new corporate structure and environment that has become over the past year or so. The company – more... is in a transformation process to improve in many areas and there have been many challenges with this process. Typical day at work is constantly communicating with both Financial Institution and self-sourced Non-FI partners to provide services to their clients. Making cold calls is part of the job as well. First Data has taught me a lot and has given me access to many trainings on how to effectively negotiate and present to Mid to Large market commercial clients, how to follow and implement industry specific guidelines, and how to effectively manage and build a pipeline. – less
Fast paced environment with hard working colleagues
Credit/Risk Analyst (Former Employee), Melville, NY – December 2, 2014
Pros: close to home
Cons: no 401k, many hoops to jump through to complete everyday tasks
I would review many merchant accounts and determine the risk for the account, whether it was a credit or fraud risk. From then I would determine what the actual risk for the company would be if we continued to keep the particular merchant on board. Throughout the day the analysts would be on a hotline to field calls from merchant who had questions about – more... their accounts. My colleagues were very hardworking and motivated, we came in early and stayed late to ensure we exceeded our monthly department goals. The hardest part of my job was the hoops I had to jump through to get funds approved back to the merchant. We had to get approval from our immediate manager but then would have to obtain approval from senior management afterwards. – less
Client Service Specialist (Former Employee), Coral Springs, FL – December 1, 2014
typical day at work includes answering inbound calls and troubleshoot customers accounts and concerns. learned a lot about data security and risks of data breach, cost associated with a data breach and how to protect yourself from data breaches. management is good, they expect the best out of each employee and they do their best to ensure everything – more... runs smoothly on a daily basis – less
An excellent company to promote growth in its employees.
Executive Assistant (Former Employee), Omaha, NE – November 26, 2014
Pros: excellent pay, benefits and opportunity for learning.
Cons: constant restructure.
My main responsibility was to support the VP of Human Resources. When she was promoted to SVP we were moved to the office of the EVP. It was there that I had the opportunity to get to know upper management of the company. The EVP asked that I support him when his assistant took a leave of absent. My responsibilities included supporting both the SVP – more... and the EVP by answering phones, meeting coordination, travel/hotel, company jet, interacting with other management personnel and Human Resources personnel This position provided me with a great deal of pride and satisfaction because of the responsibilities that I assumed and the great people that I was able to support.
One of my proudest responsibilities was to help take care of the Hong Kong employees that came to Omaha for three months. We were responsible for their care and lodging as well as personally "taking them under our wing" while here in America. I will never forget that experience. – less
Business Consultant (Current Employee), Sacramento, CA – November 25, 2014
I have been working for First Data for five months and it is a great place to work. You pretty much create your own schedule balanced between financial partner visits, referral partnership building, and some cold calling. First Data provides continuous training to enable you to be successful, it really comes down to how hard you work. It is a true meritocracy!
Upon arriving to work, I check my postings from the previous days work. Next, I check my emails and voicemails. Then I go through my work file to locate the accounts that is priority to work for that day. I have been with the company for a long time, and I've learned that all people are different, therefore I look for personality in a person to determine – more... the best strategy to use to make the person feel accomplished. The management team is great. My co-workers are my family. The hardest part of the job at this time, is the work is very slow. The most enjoyable part is when there is money to be made. – less