Potentially an awesome place to work, but upper management tends to get in the way
Pros: great direct managers, experienced co workers
Cons: detached upper management
I can imagine a First Data that rivals Google as an awesome place to work. It has the potential to inspire innovation, and challenge its talented employees. The managers I’ve encountered have great dedication, integrity, open mindedness, and are great leaders. The people I worked with were intelligent, experienced, and hard working.
In my opinion, the root of the drawbacks of First Data stem from its pyramid hierarchy, and its debt. FD’s new CEO Frank Bisignano, is more concerned with getting the company ready for an IPO for KKR to make commissions, than making a great company that will flourish for decades to come. Actions like firing everyone who works from home, cutting back personal days, setting up smaller cubes to make more space, and hiring a lot more high paying top executive jobs contribute to the top heavy, high debt, pyramid organizational structure at First Data. The result tends to be more people concerned about keeping their jobs and flying under the radar, rather than taking innovative risks.
Nevertheless, First Data still does have a chance, in my opinion, to become a great and successful employer if it can shed its dead weight at the top, flatten its organizational hierarchy, and stop getting rid of its hard workers and innovators in the name of IPO commissions.