In the beginning, I would have eagerly said that this company was fantastic, healthy, and full of opportunity. Years later, after change of ownership and leadership, I can't even see a glimmer of the great organization it once was. The environment at FCT is toxic. Due to the overwhelming negativity of leadership and employees and unreasonable work volume requirements, this company can take a person with a naturally positive disposition and turn him/her into an unhappy and over-stressed insomniac. The leadership team is so concerned with revenue that they have completely forgotten about the value positive customer experience. The attitude is - get it done fast and cheap, who cares about the building a solid product. The actions of decision-makers do not even closing align with the words. On countless occasions, promises were made to address issues and concerns, and then after that initial conversation absolutely nothing was done.
A typical day starts with you knowing that your day is going to be awful. Throughout the day you can anticipate battling fires, witnessing finger-pointing, seeing people break-down for one of many reasons, among many other colourful things. Employee turnover is higher than normal, which comes as no surprise.
Since I have moved on, I have learned that what is happening at FCT is not normal. The leadership tries to convince you that how they do things is normal, but trust me, it's not. For as appalling as it all was, I was lucky to have met a select few that are truly great people.
I hope that things will change for FCT, but if the people driving and – more... navigating the figurative school bus are left to their own devices, I sincerely believe that the future is bleak. – less