Airport Ticket Counter Agent (Current Employee), Ottawa, ON – June 17, 2015
Pros: flexible hours
Cons: working under pressure
Working with first air is an honor, they have a large establishment and each and every staff member I have met was always very work driven but positive and friendly at the same time. They don't neglect and give oppurtunities fairly. The hardest part is keeping up with them because they give it their all when it comes to the tasks of their job.
Library Clerk (Current Employee), Kanata, Ontario – March 5, 2015
Extremely busy - customer service position dealing with employees and vendors, a great deal of photocopying and database maintenance.
Being an airline have learned much about aircraft and aircraft documentation. – more... As well we are moving more towards a paperless environment, so have learned how to load manuals to a web site, to send e-notifications, how to use Adobe Acrobat to create/flatten documents; create CDs and DVDs
I am the only person in the Library, however I work closely with the Publications Dept.
The job involves a great deal of lifting and packing of documentation which can be difficult
I enjoy customer service and the constant changing environment which allows me new challenges to conquer. – less
Contract Clerk/Data Entry Operator (Former Employee), Ottawa, ON – July 3, 2014
-signing workers on and off schedule -entering data from parts to work completed onto a database -answering phone calls from upper management about certain inquiries -co-workers were all mostly planes technicians -hardest part was not finishing the work too fast -enjoyable part was the freedom to manage my own time -management was really good
Customer Service Agent (Former Employee), Yellowknife, NT – May 13, 2013
Pros: learned alot about aviation
Cons: 10hr days on saturday with 5 hrs of idel time
a typical day was getting to work with a a diverse culture of people everyday from all across the world, I would check customers in and when all have checked in we would go to the gate and 1 would take – more... the tickets and chq id and input to the computer and 1 other would take the passengers out to the plane even -50. The manager was in the office a lot but was always there when need be. we had 2 coordinators that ran the show and they were amazing always helpful. the hardest part of the job was telling someone the flight has been cancelled due to weather and next flight in 2 days. for me the most enjoyable part was meeting different people of the world listening to the stories they had but the best was being outside watching the planes take off and land – less