Training and Development Manager (Former Employee) – Edmonton, AB – 22 February 2017
I was primarily involved with HR/LR developed employee discipline system, dealt with grievances and arbitrations. Was also responsible for all Technical training and spent time as Customer Service Manager at Hay River in the NWT.
Temp Assistant (Former Employee) – Edmonton, AB – 8 February 2017
My position here was printing and compiling binders for the various courses Finning provided. I also printed class certificates, updated attendees files and copied all their existing tickets for their files.
Parts Technician (Former Employee) – Medicine Hat, AB – 26 January 2017
A company with a great growth potential provided that the cart is Not placed be fore the horse. The local people have a deep concern for their customer and there needs is be a balance management team in place to support these wonderful people.
Treated fair, great experience.
too many missing links in management(organizational) chain
Customer Service Advisor (Current Employee) – Clairmont, AB – 17 January 2017
-very fast paced most days but management sets unrealistic goals for month end -learned to multi task and organize a lot better -co workers are a good team to work with -hardest part is to get everything all done in one day -making the customer happy and finishing the goal that you set for your self to get done for the day
Customer Service (Former Employee) – Alberta – 16 January 2017
Zero support for the role I was in. Self admitting management said they "failed at providing support", yet its your problem you aren't trained properly to excel at your job. High stress environment and unreal expectations. Try to make suggestions to better the work environment and they are shrugged off because its not part of "Service Excellence". No job security. Management uses bully tactics and intimidation on a daily basis and have no trust. No room for advancement unless you know someone. Overall a poor experience for myself and my peers. Stay away.
Pension, stock plan
High stress environment, no support, horrible office dynamic, low job moral, no recognition
Project Manager (Former Employee) – Edmonton, AB – 6 January 2017
Worked with an amazing group of people during my 10 years at Finning. The experience I have gained will be with me for a lifetime. The hardest part of the job was watching co-workers leave due to layoffs. With the state of the oil industry in flux, job security is a concern.
Mechanic (Former Employee) – Alberta – 6 January 2017
As an apprentice was told about "the good old days" at Finning. Seems those days have come and gone. Witnessed several changes in management, not always for the best. Company is very top heavy and can't seem to make effective or sound business decisions in this economy and now with their move into Sask. The little guy (tradesman) always loses. Job security was always questionable. Safety number one although sometimes to the point of excess. Otherwise good pay, top notch benefits. Enjoyed the variety of work within the company.
Competitive pay and benefits, good hours.
Upper management similar to our federal government. Union.
Buyer II (Former Employee) – Edmonton, AB – 2 January 2017
Decent place to work, work-life-balance was great at this company. Unfortunately from the time i was there they downsized 3 times in a matter of a year. Most people and the environment seemed down because of the initial rounds of layoffs, it only made it worse once the other two happened.
Culture is rather stagnant, everyone acts busy when in reality the workplace is a regular work environment.
Anonymous (Former Employee) – Edmonton, AB – 14 December 2016
high turnover and poor leadership. Their core values do not align with business management. They expect you to work hard with no incentive or reward. Opportunities for lateral moves but limited to other promotions.
good pension plan
long hours, lack of recognition, high politics, poor compensation
Customer Service (Former Employee) – Alberta – 9 December 2016
This place is what nightmares are made of.
They hire and fire faster then the weather changes. Do not give up a stable job to go to this company. No training, they fully excpect you to know all of their processes. Others would rather hoard information then share to benefit the customer and company.
When you introduce suggestions you get brushed off. Unbalanced work load throughout the "team".
Bad behaviour is rewarded within the office, very unprofessional with employees yelling highly inappropriate curse words at each other as a joke. Constent behind the back snickering, negative atmosphere. Management hears all of this and nothing is done.
Good riddance, do yourself a favour and stay away.
atrocious office behaviour, no job security, no training, no room for advancement
Customer Service Advisor (Current Employee) – Surrey, BC – 23 November 2016
Finning is the benchmark standard of the heavy equipment industry in Canada. The benefits are great, there is training available for all aspects, and they seem to promote from within when possible. Finning empowers it's staff to find solutions. This gives employees the ability to think outside the box and present ideas. Finning also expects its staff to learn on their own. For some this can be challenging as they learn to navigate all the different processes and procedures. One of the most challenging aspects is the Lawson program that sales and service staff are required to use. Safety is a top priority. Workers at all levels are expected to engage and buy into the safety culture. It's a good company to work for long term and I would recommend it to any of my peers.
safety rewards, good pension program, stock options.
takes time to master all the computer programs and process used.
Nice facility to work at but they are closing down.
Maintenance Millwright (Current Employee) – Red Deer, AB – 4 November 2016
I chose finning as a place to work for the long term. Unfortunately it is an unstable economy and finning management does not plan accordingly. Its a shame that 200 good people will be left without a job or displaced due to other facilities being underutilized.
Customer Service Manager (CSM) (Former Employee) – AB – 31 October 2016
Enjoyed my time but was also happy to leave. Way to much of an old boy bully mentality. No work life balance, senior managers have a work harder not smarter mentality. Company does not keep up with technology to make things easier and more accurate for all.