A typical day at work: Check the fieldsolutions system for current work, assigned work, and any notifications. Make it out to the site and complete the workorder as assigned. Notify the workdesk the times checked in and checked out of site.
What I learned: how to install POS systems, do firmware updates, and upgrade server software.
Management: I usually worked on a team trading times of being leader and follower, and sometimes i was my own boss.
My co-workers: They were usually members of the client's team or other independent contractors.
Hardest part: Issues with communication between the client and the contractors. Often, the client was not quite sure what they needed or had unrealistic time constraints for the workload until explained a breakdown of how the work is to be done.
Best part: Getting to know different IT professionals working in the field. They always had some knowledge or tip to give. Which, was often very useful and much appreciated.