Sr. Software Engineer (Former Employee), Chandigarh,India – October 10, 2013
FIS™ is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 35,000 people worldwide and holds leadership positions in payment processing – more... and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. – less
I worked here for 15 years, and enjoyed every minute of it
Payroll and Benefits Administrator (Former Employee), Scarborough, ON – March 13, 2013
By the time the company sold, I had come from A/C and Payroll to Administrator of Payroll and Benefits
Management were great to work for. My work was so varied that it was never mundane. Depending on the day, I would start with payroll and door always open, I would help employee's with benefit situations.
I was also under the direction of the HR Manager. – more... So I dealth with employee's and their concerns.
The most enjoyable part of my job was working with figures. Still do till this day.
The hardest part of my job would be prioritizing. – less
Customer Service Representative (Former Employee), Woodbury, MN – June 17, 2014
Pros: flexible hours
Cons: job security
- Take inbound calls - Assist customers with prepaid gift cards - Assist customers with online access - Educate customers of terms to card usage - Troubleshoot usage errors - place orders and replace lost/stolen cards
Senior Administrative Assistant (Former Employee), Portland, OR – June 13, 2014
* Each day is fun, exciting, and challenging * You will improve upon each skill set to your position with the help of your peers * Management will make sure you completely understand the ins and outs of why you're doing what you're doing * Your co-workers will always be there for you, whether it be professionally or personally
When I fist starting working for FNF I was a Temp. I was a Scanner. At first it was difficult because it was difference from what I did at option One. but I got the hang of it pretty quick. I only work for them for a couple of weeks and then the company split I was not sure if I was going to continue with the company since I was working for a Temp Agency. – more... But I move with the other company which was Lender Processing Services. They did not need me as a Scanner anymore. So I moved to Validation. Then they hired me on. I worked with them for five years. I get along with my co-workers I never had a problem. The enjoyable part of my job is knowing that I done a good job. – less
Customer Service Representative (Former Employee), Saint Petersburg, FL – May 2, 2014
Pros: the benefits were very good.
Cons: advancement and transferring to another department was not easy.
My typical day started off with making sure all of my programs were open and ready to help customers. My manager was usually there ending her night-shift. She would let us know if there were any issues through the night with any of the systems or with the banking system. She would also do any employee reviews that needed to be done for the month. At – more... 7am I would check-in and start receiving calls. The call volume varied from day to day. The best part of my day was being able to bring peace of mind to customers whose credit cards were lost or stolen when the cards were permanently closed. My co-workers were very helpful when I was not sure on a question when helping customers. The hardest part of the job was when the system went down for weather reasons and having to close cards down after rebooting. Every second counts when a card needs to be closed and that kind of set back can cost customers un-needed stress. – less
Customer Executive (Former Employee), India – April 14, 2014
Starts the work at 8.00. Need to collect the TAX collecting data of the clients in USA. Free hours we play caroms, table tennis. We need to manually check the datas of the client and enter it in the system, if not available we need to pass on the information to the evening batch for calling the TAX collectors. If we are working in the evening shift – more... we need to contact the TAX Collectors. – less
Legal Assistant (Current Employee), Jacksonville, FL – April 11, 2014
Fidelity has a great corporate however, there is not much of an advancement opportunity. Therefore, go in at a career level that you intend to stay at. Management is amazing, benefits are great, and they really care about your overall happiness.