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Fidelity Investments
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911 reviews

Fidelity Investments Employee Reviews

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keep people around you safe and happy
security services (Former Employee), Johannesburg, GPNovember 20, 2014
Pros: 30 minutes lounch
Cons: 8 hours a day
I like many things about this work I always make my managers happy by work hard . I like keep every body around me safe and happy and that make them feel secure .
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Overall, the company is a productive and fun workplace with ping pong tables and Wi play stations
Stock Broker (Current Employee), Jacksonville, FLNovember 20, 2014
Pros: great benefits; advancement opportunities; prestigious and reputable company.
Cons: compensation for some groups are not commensurate with work performed, some work shifts may not be amenable to an ideal work/life balance
The work days are usually fairly busy so time tends to go by rather quickly. Interactions vary from a wide range of clientele and, for the most part, makes for interesting conversations. I've learned that top notch customer service is expected and required for the company to achieve desired success. Management is supportive and are constantly looking – more... for ways to improve the client and employee experience. Co-workers as a whole, are usually amicable and supportive. The hardest part of the job is hearing how certain predicaments in life have adversely affected some clients.The most rewarding and enjoyable part of the job is being able to help clients achieve their goals and take care of their needs. Overall, the company is a productive and fun workplace. – less
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A premier employer in the New England area
VP-HR (Corporate Operations; IT) (Former Employee), Boston, MANovember 20, 2014
Pros: no expense spared in providing top notch facilities to employees
Cons: difficult to navigate from a career perspective, comp programs are not as lucrative as they once were.
Fidelity is a premier employer in the New England area that cares about the engagement of its employees. It has undergone tremendous change in the past 15 years as multiple re-org's have ushered in new sets of managers each of whom bring in their own leadership teams etc. Fidelity grew up as a loosely aligned group of business each with their own unique – more... cultures. It's only been recently that the firm has attempted any enterprise level planning or trading of talent. Relationships still are an important determinant of career growth and there are usually a number of informal networks that must be navigated to get things done. – less
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Very political. Severe lack of leadership
Training Director (Former Employee), Boston, MANovember 19, 2014
Pros: great benefits
Cons: everyone is afraid of being fired. lack of career advancement and mundane work.
Fidelity was a good company and now it has lost its way. Weak leaders and lack of direction by company. No career advancement.
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PRODUCTIVE WORK PLACE
Health & Insurance Rep (Former Employee), Morrisville, NCNovember 18, 2014
Pros: overtime always and option
Cons: temp position
LEARNED A LOT ABOUT HEALTH AND INSURANCE
CO WORKERS WAS NICE
MANAGEMENT WAS GOOD
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Fidelity Review
Defined Benefit Specialist (Former Employee), Merrimack, NHNovember 18, 2014
Great benefits retirement benefits
Good profit sharing
Opportunities to grow and develop in your career
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Senior Bond Trader
Senior Sales Trader (Former Employee), Boston, MANovember 18, 2014
Pros: marketing and trading
Cons: not enough pay
Traded bonds for the RIA unit. Wrote a weekly bond letter, did presentations and worked with the marketing division.
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GREAT place
Director, Relationship Management (Former Employee), New York, NYNovember 18, 2014
Pros: management and culture of integrity
enjoyed every day of work, positive environment with a can do atmosphere
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Great place to work - especially if you are interested in sales long term!
Relationship Manager (Current Employee), Birmingham, MINovember 17, 2014
Pros: pay, benefits, job security (unless you are blatantly doing wrong), brand recognition
Cons: large company, not as many directions to go unless you live near a contact center
Fidelity has been a fantastic place to work and build/continue a career. The benefits are outstanding, unmatched. There are so many reasons to enjoy being a part of the Fidelity team, mostly the passion that so many of your colleagues have for the business.

No company is perfect. The hardest part of the job is getting everyone on the same page with – more... initiatives, as is expected when you have such a large company like Fidelity. – less
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Typical Day
Corporate Audit Intern (Former Employee), Covington, KYNovember 16, 2014
I would walk into the office around 745 (work day starts at 8) and read the Wall Street Journal for 30 minutes. I would then start to work on one of the audits I was assisting on. As I was balancing those three audits, I also had my audit training to complete as well. Working on the planning, field work, and reporting phases of each audit and in addition – more... to our audit training led to the summer internship program. – less
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Great job where you can begin your career as a stock broker
Financial Services Representative (Former Employee), American Fork, UTNovember 14, 2014
I really enjoyed my time at Fidelity. The culture and work environment will be tough to beat.
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Upon Request
Investment Representative (Former Employee), Stamford, CTNovember 12, 2014
Pros: upon request
Cons: upon request
Great place to work when in the right position and under certain management
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No Advancement
Analyst (Current Employee), Merrimack, NHNovember 7, 2014
Fidelity Investments is not what it used to be. Since they started sending thousands of jobs to India and China, the quality of work performed has drastically declined. It seems that the only onshore jobs are to fix the errors caused by the offshore associates and to be the "client facing" contact. Unfortunately, they are deceptive and do not notify – more... their clients that the work is being performed offshore. Employees are specifically prohibited to disclosing that the work is not being done in the United States and are told to state "one of my collegues" when referring to an error or something that has caused a dissatisfaction to their clients.

Unfortunately, if you are looking for a career with advancement, Fidelity is not for you. HR Corporate Policy actually prohibits current employees to "skip grade levels" and, unfortunately there are very few management jobs. There are tons of director and VP levels available, however without a management level position, it is impossible for a senior analyst or any other position to get to the next level. – less
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Great company
Pricing Analyst (Current Employee), USANovember 7, 2014
Pros: great benefits
Cons: compensation is fair but does not seem commensurate of work performed.
Overall, this company is a great company to work for! If you need a start, this is a great place to get your foot in the door and learn the ropes of corporate America. You learn and build on the skills needed to further your career. The people here are friendly, open and motivated.
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Productive and Fun
Senior QA Engineer (Current Employee), Dallas, TXNovember 3, 2014
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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Great Benefits
OPERATIONS ASSET MANAGEMENT REPRESENTATIVE III (Former Employee), Covington, KYNovember 3, 2014
Great benefits offered by this employer. The people are what make this organization great.
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nice environment but little to compensate
Administrative and Customer Service Support (Former Employee), Durham, North CarolinaNovember 2, 2014
Pros: clean environment
Cons: too much work for what they pay
I worked for this company over 4 years without them making me permanent
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Its a good company to work
Senior Consultant (Design and Development) (Current Employee), Jersey CityOctober 30, 2014
Pros: work life balance
I work for UXD team and Its a good team to work with. They treat consultants the same way as the full-timers.
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Great place but they make employees easily replaceable
Teller III (Former Employee), Wichita, KSOctober 28, 2014
Pros: pay is great
Cons: company turnover
Great company but they act like they care about their employees more than they do. At the end of the day I saw them kick more great workers and employees out and not work with them more than any company. Basically they are great but consider anyone to be replaceable and will have no problem doing so
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Inbound only call center
Financial Representative- Trader (Current Employee), Westlake, TXOctober 28, 2014
Pros: work 4x10's
Cons: take a 1000 calls a month
Decent intro to the financial industry. Take 40-50 calls a day. Most calls are from annoyed, uneducated customers who are looking to reset their password or take a distribution.

About Fidelity Investments

Fidelity Investments has a rich and proud history of making financial expertise accessible and effective in helping people live – Read more

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