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662 reviews

Fidelity Investments Employer Reviews

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Good & Happy Workplace
Specialist - Business Reporting Specialist (Current Employee), Bangalore, KAApril 12, 2014
Pros: free lunch, table tennis, brand name
Good Work Culture & Brand Name. Happy and Fun place to work at.
I got to learn new technologies here i.e. Hyperion, Sharepoint, MS Access, Tableau. Good Management
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good company
Junior BA/QA Analyst (Former Employee), Toronto, ONFebruary 13, 2014
Pros: good one
Cons: not much
good one especially for juniors...
all people are cordial and friendly..
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productive and enjoyable
Health & Insurance and Authentication Specialist (Former Employee), Toronto, ONJanuary 29, 2014
Pros: working down town
Cons: working beside the eaton center
A typical day at work was helping customers with their 401k investments.
I learned what a 401K was.
I like our management team.
I made new life long friends from the co-workers I met there. My co-workers were helpful, amazing.
The hardest part of the job was in the beginning when I was new.
The most enjoyable part of the job was feel the confidence – more... of knowing, and understanding the products of which I spoke about. – less
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Enjoyable environmement
Senior Bilingual Service Representative (Former Employee), Toronto, ONJanuary 17, 2014
Answer calls

learned about mutual funds

management is OK

Coworkers were fun and helpful

hardest part - shift work

enjoyable- environement
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one of the top 50 companies
CSS Associate Health and Welfare (Former Employee), Toronto, ONJanuary 14, 2014
United States Healthcare, Greenshield Canada, International plans.
The focus of my position was to educate our customers on their healthcare options that where offered by their employer and remind them that they have partnered with a leading company. Our job was to deliver trust and confidence each and every time we had contact with the customer, client – more... and their affiliates. As the Data Recorder Keeper of all active (employed), inactive (retired) and ex-patriot (active employee working outside U.S.A) participant's information. We interacted actively to resolve data issues and interruptions in coverage with all vendors (Health and Life Insurance, Dependent Tuition Grants, Employee Extended Discount) – less
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Excellent co for a fresher to start the career
Senior Process Associate (Former Employee), Bangalore, IndiaJuly 1, 2013
Organization which provides excellent training and place where one will learn more about team work and management strategies.
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Working in Fidelity ....
Analyst Programmer (Current Employee), GurgaonJune 16, 2013
Currently I am associated with Fidelity Investments Ltd (FIL), one of the major asset management organizations as an Analyst Programmer. I am a part of the SunGard Links (SGL) (development project) that is built on the AS400 platform and forms the backend of trade processing and plays an important role in reconciling data between applications.
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Great place to work
Health & Insurance Customer Service Associate (Former Employee), toronto, ontarioJune 12, 2013
Pros: free lunches, cafe, location, paid benefits and great salary
Had a great time workin here. i made a lot of great ppl and many friends. they truly take care of their employees. Every summer we would have BBQ with live bands and charity events for charities all across the GTA.. The location was great right beside Eaton Centre and right off the subway line. They offered great benefits and a competitve salary
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Great North American company to work for
Program Coordinator (Former Employee), TorontoMay 30, 2013
Pros: lot's of opportunitites to demonstrate leadership skills
Cons: none to mention
This was a great opportunity to learn about the Mutual Fund side of the business.
Opportunity to work with various departments, great learnings.
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Good
Mobile Web Development Lead (Current Employee), Smithfield RI USAMarch 17, 2013
Worked here for 1year.
Learn Agile method
feels good at management
good people
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Stressful
Health & Insurance Rep (Former Employee), Toronto, ONSeptember 6, 2012
expectations are way to high here and thehours where horrible
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Fidelity is an excellent company
Bilingual Senior Advisor Service Centre Rep (Current Employee), Toronto, ONAugust 28, 2012
Pros: great salary, excellent teams
Cons: too far to travel to from markham to bay street downtown toronto
Excellent company, good teams and excellent support. Always aiming for the best quality in client services. Personnel is flexible and few people leave the company which shows excellent security of employment.
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Very vibrant atmosphere
Pension Specialist/ Coach for New Hires (Former Employee), Toronto, ONJuly 9, 2012
Pros: advancement and co-workers
Cons: ignorance
Call center environment with Training sector allowed you to meet many people from all walks of life.
Learnt a lot about American products and services.
Management changed a lot but for the most part was great and inspirational.
Co-workers were so incredible and still are good close friends.
The most difficult part of the job was dealing with ignorant – more... mindsets.
The most enjoyable part of my job was being able to move up from call center to Human Resources and be able to train new hires on best practices. – less
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Great Team
Sr. Software Developer (Former Employee), TorontoJune 5, 2012
Pros: close to subway
Cons: no free lunches
I came here working from a smaller team and company and the place was filled with seasoned professionals and was one of the greatest learning experience.
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Management
Sales Coordinator (Former Employee), Calgary, ABApril 20, 2012
Pros: plenty of training and upgrading
Cons: advancement potential
Really took care of employees needs and made sure they were well balanced and appreciated.
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Management has become a joke!
Call center representative (Former Employee), Albuquerque, NMApril 15, 2014
Pros: growth opportunities
Cons: short lunch breaks, health insurance, location, management and new direction the company is taking
The culture was a lot better 3 years ago. The direction the company has taken within the last year is very demoralizing.
Managers are not on the same page when it comes to corporate policies.
My co-workers were great to work with. My first manager was the best manager anyone could ask for.
The hardest part was the job materials not being up to date. – more... Management gave poor excuses on why the company can not stay on top of it.
I learned a lot about retirement and health insurance.
The employee health insurance plans are awful but the other perks are nice.
All call centers should take a customer service lesson from Fidelity.
The location is terrible. No public transportation and no where to eat except their cafe.
The cafe was too expensive, the quality of service and food was very poor.

P.S.
A LOT OF FAVORITISM! – less
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Great Place to Work
Mergers and Acquisitions Intern (Former Employee), Boston, MAApril 11, 2014
Very kind and understanding managers that are always willing to take time to help you. Very friendly and open atmosphere
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Great education with a horrible culture only a masochist could survive in.
Financial Representative (Former Employee), Salt Lake City, UTApril 10, 2014
Pros: education in finance
Cons: culture, management, pay, benefits, everything.
Fidelity is definitely only for a defined group of people. They provide you with excellent training about finance and prepare you for the series 7 and 63, but that's where the positives end. The culture is defined and the company has no interest in progressing. They expect you to just "wing-it" with their horribly outdated computer programs and processes. – more... The calls do not end and there are no breaks in between them dealing with abusive customers all day. Unless you want a way to get your foot in the door for finance and are willing to deal with all the negatives this entry level position has, then I would advise others to avoid it. – less
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Productive
Analyst (Current Employee), New JerseyApril 10, 2014
Good company, give a lot of opportunity to learn more within the Operational area.
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Great place to work, nice environment
Project Management Coordinator (Former Employee), Merrimack, NHApril 9, 2014
Pros: close to my home, great coworkers and supervisor
Cons: trips to boston and marlborough
I supported 3-5 project managers in the Merrimack office as well as Marlborough and Boston. A typical day would be creating purchase orders for projects, scheduling meetings, researching invoice issues-I really enjoyed this job. My immediate supervisor was great. Very professional but I found her to be fair and approachable. I appreciated the fact that – more... she would point out areas that I may need to work on but would also be my best advocate. She was a hard worker that gave 100 percent and I respected that.
My coworkers and project managers I supported were great. I had a lot of fun working with all of them. The most enjoyable part of the job were, honestly, the people. Also, the place where I worked was set in a very beautiful area with paths for walking and places to eat outside. The hardest part of my job was probably when I had to travel to Boston weekly for a time. But that was a very small "con" compared with the many "pros". – less

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About Fidelity Investments

Fidelity Investments is one of the world's largest providers of financial services. Fidelity offers investment management, retirement – Read more

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