Still great but shows signs of decline as industry icon
Senior customs broker (Former Employee) – Richmond, BC – 1 November 2016
Used to be a good company but the push for greater returns by the owners specifically the Board of Directors has put a lot of stress on management and the workforce. The introduction of productivity measures, one after the other, has dampened the heretofore great enthusiasm and pride of the workforce in the company.
The PSP philosophy(People, Service, Profit) has been upended. It is now Profit first before People. Sad reality but that is how great companies decline.