Centre Manager (Former Employee) – Oakville, ON – 21 January 2016
FedEx was a great company to work for because you given the opportunity to grow within and the company invests in you to progress your career. It is a very professional work environment and the management are supportive and helpful. The best part of the job is the recognition you receive after achieving goals, and the hardest part is not achieving expected results.
Project Coordinator (Former Employee) – Toronto, ON – 2 December 2015
Assisting customers of the phone and in store with printing, packaging and shipping solutions. Work with customer ideas to create visually pleasing print jobs including business cards, posters and banners.
A workplace that can teach you a wide range of skills
Customer Consultant (Current Employee) – Toronto, ON – 26 September 2015
Overall, FedEx Office is a decent place to work in if you want to gain skills such as customer service, marketing skills, signs and graphics production, printing solutions, and shipping services. Along the way, I have picked up additional skills by shadowing my colleagues (ex. Retail Management). Every job has its up and downs, and for this company, the hardest part is when the centre gets busy and is short on staff, while tough customers get impatient when we are unable to assist them right away. However, the most enjoyable part of the job is to be working with such amazing and friendly co-workers, whom I can rely on when the day gets rough.
Customer Consultant (Former Employee) – Toronto, ON – 17 September 2015
• Nurtured productive working relationships with customers through a commitment to high working standards and meeting client needs • Addressed customers’ day to day inquiries/complaints and provided tactful professional approaches in resolving concerns • Learned client and system needs by analyzing and working closely with the company sales team, collaborating on promotion and customer support • Designed and implemented sales plans, identified re-sale possibilities and met the sales goals as planned
Customer Service Representative/Cashier (Current Employee) – Toronto, ON – 29 July 2015
I mostly enjoy helping calm and patient customers that understand time management. I do not appreciate when customers have an immediate deadline, and begin to chastise or over react based on our ability to produce what it is they are asking for in a limited time period.
Customer Consultant (Former Employee) – Toronto, ON – 21 January 2015
I had a memorable experience at St. Michael's Hospital at their Pediatric Clinic. All the doctors and nurses were friendly and very helpful with me. I've learned so many skills that can be useful for me when I start working as a nurse. I've learned how work as a team and worked in a fast-paced environment. Overall, it was great experience!
Great people, workplace, but unstable working hours
Production Lead Coordinator (Current Employee) – Toronto, ON – 12 January 2015
I have learned many skills while working at FedEx. As a Production Coordinator, I had to provide leadership to team members on am assigned shift. I leaned how to track and log all production jobs and provided customer service, including anticipating needs, suggesting alternatives and problem solving.
Customer Support Specialist (CSS) (Former Employee) – Toronto, ON – 19 November 2014
I learned a lot about customer service and working as team at FedEx Office. A typical day at work included cleaning the computer rental area and stocking paper and office supplies for retail sales and providing customer service to walk in customers.
The hardest part of the job was assisting customers with unrealistic expectations. What I enjoyed most about the job was helping meet some of my customers unrealistic expectations within the companies policies and guidelines.
Helping management and team members to meet monthly budgets and goals was also rewarding during my employment with FedEx Office.
Project Coordinator (Current Employee) – Mississauga, ON – 16 November 2014
Fedex Office is a fast paced environment with lots of potential for growth within the company and self growth. I've learned the value of teamwork which is one of the key foundations on a company. Fedex office is a hybrid of both printing services and fedex shipping services