Manage, monitor and facilitate all production processes, including the tracking, pick-up and delivery, and quality check process.
MINIMUM QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent, plus one to three years of specialized experience.
Excellent verbal and written communication skills
GENERAL DUTIES AND RESPONSIBILITIES
This is a representative list of the general duties the Project Coordinator may be asked to perform and is not intended to be all-inclusive
Track and log all production jobs
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders and may pick up and deliver customer orders personally
May provide leadership to team members on an assigned shift
May provide customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
May take customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers
Assists in the training of centre team members
Collates, sorts and organizes customer orders
May operate the Point of Sale terminal (POS), handles money and makes change.
Follows instructions of supervisors and assists other team members in performing centre functions
Perform all other duties as needed or requested
MINIMUM ATTRIBUTES REQUIRED TO PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION
Physical stamina sufficient to stand during entire shift, excluding rest breaks
Physical stamina sufficient to move and lift 55 pound boxes
Ability, on a consistent basis, to communicate effectively with team members and customers
Ability, on a consistent basis, to perform work activities requiring cooperation, instruction, persuasion, or speaking with others
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to function in a high stress environment, under substantial time pressure
Ability to work with minimal supervision
Ability to lead and direct team members
Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient manner
SCOPE OF SUPERVISION/AUTHORITY
May direct work of other team members. Performs duties with only minimal supervision by centre manager and/or assistant manager. Must defer decisions involving changes in centre procedures to centre manager and/or assistant manager.