Overall a enjoyable place to work
Waitress/Hostess (Current Employee) – Kelowna, BC – January 20, 2015
A typical day at work is also depending on which station one is at for their shift. Whether one is on the cashier/dinning room station, the assembly line or the grill area. Typically, I go wherever am I needed for the time being, but can work all areas expect the grill station. The staff and management are all on friendly terms and we work as a team to serve guests, whether new or regular customers. I've learned a large amount of customer-service skills, proper cleaning for commercial standards, front-of-house and back-of-house maintenance and cleaning, and counting tills and nightly reports for the head office. Management is always fair to employees and understanding of person situation, but firm when necessary. All of my co-workers are hard working and we all function together as a team to be efficient and provide quality service. The hardest part of the job is occasionally having a dinner or lunch rush and being under staffed at the time, or occasional equipment malfunctions or break-downs. The most enjoyable part is working everyday know that I am knowledgeable of nearly every aspect of the jobs, and can perform duties efficiently and with quality, working with professional, friendly people and serving my regular customers.
free food, discount at caps liquor store, tips
breaks only after working more than 5 hours and occasional split shifts.