Great company to work for- LOTS of room for advancement and encourage to promote from within
Outside Sales (Current Employee), Windsor, ontario – March 7, 2014
I have been at fastenal for 3 years, started out as sales support part time while in school, then after a year I was promoted to full time sales and have loved every moment of it.
The base salary is ok, but what you make your money is off of commission. If you do not have the right motivation or are not a peoples person or hate sales, Then I would – more... suggest to NOT apply here. Fastenal is all about challenging your self EVERYDAY and if you dont have what it takes to succeed than you will not go far. Fastenal is not made for everybody but if you have the skills and determination I DO recommend working here, your co-workers are amazing and the relationships you build with customers are great and not to mention they have lots of great perks of working at fastenal. Ill keep those a surprise.
Picker (Current Employee), High Point, NC – March 2, 2014
Pros: decent, flexible hours
Cons: no room for advancement
Worked in the warehouse for 2yrs. Tried to advance to an office position, but I had to wait I was "replace" in warehouse. So for the next 3 months, I would train for ONE HOUR in the office & then continue my regular in the warehouse. After 3 months......NO REPLACEMENT!!!
Sales Support (Former Employee), Fontana, CA – February 27, 2014
Pros: good pay, decent hours.
Cons: shifts could start at 5 am some days.
This job included receiving inventory and assisting walk in customers in the warehouse portion, and contacting and emailing customers in the office part of the store. Good introduction into customer service work.
Alot of on the job training but little room for advancement.
Sales Support (Current Employee), Canton,Ohio – February 26, 2014
Cons: little to no room for advancement
A typical day at work involves a lot of customer service skills. The location I work at is a national account so a lot of resourcing of product and purchasing skills are required. I am in charge of our corporate credit card and must maintain all records in an organized fashion. I have learned a lot about business and the inner workings of the company – more... over the last three and a half years. Management is on premises and does help with any issues or conflicts that arise. Most of the coworkers are hard working but sometimes younger people are hired that have no ambition to go anywhere in the company and their job performance reflects such. The hardest part of the job is maintaining a balance in the myriad of duties that are required on a daily basis. Prioritizing is a huge must. The most enjoyable part of the job is the hours and having weekends off. – less
Outside Sales Person (Former Employee), Pella, Iowa – February 21, 2014
Pros: decent benefits
Cons: commission structure, poor management
Not impressed with this company. They pound their core values into their employees, yet the management does not play by the same rules and values. The store I worked in has a manager and employee that smoke inside the store, even though the company has a "NO TOBACCO" policy. The manager and warehouse manager gamble throughout the day by playing quarters, – more... rather than doing their jobs. I was wrongfully terminated from this company due to my disability. Benefits are decent, but not great. As an Outside Sales Person, you can expect to work 10 hours per day, on salary, M-F. The commission pay is less than standard to say the least. I would recommend working for a different company where the Core Values are followed and appreciated by all employees, from the bottom to the top executive. Your hard work is not appreciated here. – less
SALES ASSOCIATE (Current Employee), Tracy, CA – February 13, 2014
My typical day will be receiving product In to inventory, and putting product away If it hasn't been allocated to a customer. Making the place look neat and tidy. Help with sales In store and on the phone sales, cleaning the restrooms, putting orders in order in the receving area for customer to pick up. Checking company emails and always getting things – more... done before the end of my shift. – less
Outside Sales (Former Employee), Montgomery, IL – February 11, 2014
Pros: great management
Cons: lack corporate support
• Identified potential customers and made sales presentation • Assisted walk-in customers, identifying solutions • Maintaining bin stock for national corporations • Personally acknowledged for outstanding sales • Responsible for inventory management
Outside business development, and sales (Former Employee), Richfield, UT – February 10, 2014
Pros: company truck, discount
Cons: some days i felt like a thief, and that's what hurt the worst.
My typical day at Fastenal was about the same. I did out-side and business development. I learned a lot about maintenance supplies and how to sell them. The words to describe management at Fastenal would have to be, "gross negligence." The care nothing for their customers, or the people working under them. It was one of the worst places I have ever – more... worked in my life. As for my co-workers, they felt the same way. Look into the turn over rate at that company, and it tells all. The hardest part of my job was, explaining to customers why my boss wants there inventory levels so high, and then trying to make sure the customer even got the product that they were billed for. And in some cases I wasn't sure if they revived the product or not.That was so my boss could hit his numbers every month. The best thing about the job were my customers. I enjoyed speaking and meeting new people. Then making sure I could do anything in my power to help them solve problems. – less