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Fastenal
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465 reviews

Fastenal Employer Reviews

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Critical thinking/multitasking/management
OUTSIDE SALES REPRESENTATIVE - GENERAL MANAGER (Former Employee), Fort Saskatchewan, ABAugust 3, 2014
Typical day at work was to make cold calls and bring a value added service to our customers.

It was a brand new company, and I was part of piloting the sales portion of the venture for northern Alberta.

I learned how to ask effective questions that allowed me to learn the specifics of a company so that I was prepared to make presentations if needed.

Management – more... moves quickly due to quick turn around within store fronts and upper management. I had developed some great mentors during my time with the company

For the most part I had great experiences with coworkers both inside and outside of my branch. Finding the right employees is the most difficult part of developing any company.

The stress put on by only one individual made by multiple customers with limited assets like employees and logistics.

Developing relationships with customers that turned into great business partnerships. – less
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Good company to work for with great work ethic
General Manager (Current Employee), Devils Lake, NDJuly 8, 2014
I have worked in multiple roles in my short time with the company, 4 years. I have had success in every step I've taken due to hard work and helpful people around me who wanted me to succeed as well.
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Learn a lot
Business Sales Support (Current Employee), TorontoJuly 4, 2014
Your happiness is dependent on the type of manager you get. The manager is who trains you and helps you when you are having difficulties.
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worst job yet
Sorter (Current Employee), Kitchener, ONJuly 2, 2014
terrible experience
bad management
co-workers did nothing
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Loved working here
Front Desk Receptionist (Former Employee), Duncan, BCJune 15, 2014
Pros: working with the public
Cons: not enough hours
I enjoyed and valued my job. I learned a lot of new things and found it a great asset to my knowledge for future employment.
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Productive and Enjoyable
Sales Support (Former Employee), North Bay, ONMay 27, 2014
Pros: friendly environment
Cons: long hours
Friendly co-workers. I always looked forward to going to work here. It was enjoyable to make daily deliveries to the many different customers around North Bay and surrounding areas.
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Term of employment to short to comment
Industrial Supplies Sales Representative (Former Employee), Medicine Hat, ABMay 14, 2014
Pros: easy access to work from home
Cons: short term employment - moved out of province
Each day new challenges were given related to sales to enable the office to reach their weekly/monthly/annual targets. Focus was sales but remembering to keep the place tidy and pleasing to the eye of the customer. Learned to use their inventory computer system, Point of Sale equipment and completed all of the company required training. Management and – more... co-workers were approachable and helpful while I was learning. I enjoyed learning new ways to do things and gaining knowledge on the job. – less
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Great company to work for- LOTS of room for advancement and encourage to promote from within
Outside Sales (Current Employee), Windsor, ontarioMarch 7, 2014
I have been at fastenal for 3 years, started out as sales support part time while in school, then after a year I was promoted to full time sales and have loved every moment of it.

The base salary is ok, but what you make your money is off of commission. If you do not have the right motivation or are not a peoples person or hate sales, Then I would – more... suggest to NOT apply here. Fastenal is all about challenging your self EVERYDAY and if you dont have what it takes to succeed than you will not go far. Fastenal is not made for everybody but if you have the skills and determination I DO recommend working here, your co-workers are amazing and the relationships you build with customers are great and not to mention they have lots of great perks of working at fastenal. Ill keep those a surprise.

I bleed BLUE ! – less
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never work here
Sales Representative (Current Employee), Toronto, ONJanuary 27, 2014
Pros: reduce your weight
Cons: no life or future
not a good company to work for. No Ethics in business. Just make the new employees work with out any benefits.
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Not Just Fasteners
Sales Representative (Former Employee), Toronto, ONOctober 6, 2013
A company driven to succeed and open to entrepreneurial ideas, it's a place for young employees to start their sales career.
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Horrible morals and ethics in upper managment
General Manager (Former Employee), OntarioJuly 29, 2013
Pros: flexibility for appointments
Cons: everything else.
If you think of becoming pregnant and going on maternity leave, expect to be demoted.
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Laid back environment
Inside Sales Support (Current Employee), Mississauga, ONJuly 27, 2013
- Creating POs, assisting walk-in customers, handling customer calls as well as vendor calls.
- I have learned to multi-task and still be efficient
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Untrained Management = Poor Experiences
Former Branch Manager (Former Employee), AlbertaJanuary 31, 2013
Pros: good trainers in hq
Just starting out in B2B Sales? Then use this company for your personal benefit short term. The initial training that you will receive is great from trained educators. I would recommend the training for anyone as the instructors live their values. Now for the dark side of the equation. They training is inconsistent with the feet on the ground, meaning – more... management. I am not referring to branch management, as they are only glorified sales people with extra duties to perform. I am referring to management above that level. Looked upon to be proficient communicator the fail hard and lead by this poor example. Much more of a high-school environment than a professional organization. Once you have cut your teeth and trained a bit then pursue another company. Smoke and mirror promises are going to come your way but pay them no mind as upper management are on strict budget and cant afford the promises they offer. Its the Walmart of Industrial Supply my friends. – less
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Not the best!
Warehouse worker (Former Employee), Kitchener, ONJanuary 21, 2013
Pros: flexible working hours, some pretty awesome people work with you
Cons: pretty tough work for low pay, no room for advancement, terrible management, empty promises
Worked for Fastenal for a little over a year.

At first the work was fine. Fast paced, great people to work with. They did have high expectations but as a new employee you learn to love it and hope that working towards these goals will bring some benefit.

Well, trust me, when it comes to this company that's not the case. I was told going in there that – more... as long as we managed to meet certain criteria we would always get a bonus every month. (Was told it worked out to about another dollar an hour. Take whatever you can get when they only pay you 10.50 an hour.) They never gave us that, never once. Even though I know for a fact we all did the work they asked of us.

After about two months I was trained on the forklifts, told I would get a raise for that to. Nope.

I mean, don't get me wrong here. If you want to meet some decent people, (besides the management who seem to have this "I'm better than you in every way" attitude) it's a pretty decent place. But if you're looking to advance at all in the company this place isn't for you. They have an incredibly high turnover rate for one, the management is disgusting as I said before, the pay is horrible compared to other warehouse jobs in the area, you wont get raises and if you do please tell me because I know people who have worked there for years and didn't get anything.

At least you can put it on your resume?

My advice, go work for McDonalds. It will look better on your Resume in the end anyways. If you are going to work at Fastenal though, ignore the goals because what they tell you and what actually happens are two COMPLETELY different things. – less
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Bad Company
General Manager (Former Employee), US and CanadaJanuary 8, 2013
First they promise you the world then take it away. when they expect you to hit sales goals when you are the only one working in the branch its hard to get out to your customers. And their hiring process is dumb taking a test the even a two year could barely do , as the GM I had to pre interview potential people which is not allowed by the company then – more... take the test for them – less
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Great workplace amazing team work
Outside Sales (Current Employee), Windsor, ONAugust 2, 2012
Pros: having all the resources of gaining more knowledge of the product.
Cons: long hours
A typical day, is constant phone calls, e-mails, faxes ECT. Visiting onsite with customers promoting your products and your services that are available. I've learned all different sourcing, how to properly communicate with customers and pin point their needs for their specific jobs in order. My co-workers are amazing, we have a great small team inside. – more... Overall through out the whole company everyone is great and we all work together to help each other stride to do great and advance in the company. – less
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Typical Day
Industrial Sales Representative (Current Employee), Vaughan, ONJuly 17, 2012
Pros: good work place environment
Cons: pay could be better
Come in to the offic at 9.

Start picking orders for delivery, load deliveries, deliver them to clients.

Have lunch, sit at desk and take orders, and perform administrative and customer service duties
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fun place
Traffic Assistant (Former Employee), kitchenerJune 23, 2012
Pros: cool work crew
Cons: no benefits
picking orders

material handling

shipping receiving

traffic dept assistant
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fun place to work at. friendly management.
Office and Warehouse Manager (Former Employee), Chatham-Kent, ONMay 30, 2012
Pros: pany car, travel
started as co op for high school. Great staff to work with. Relaxed inviroment.
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A well organized place with a good moral
Inventory Clerk (Former Employee), Salt Lake City, UTSeptember 17, 2014
Pros: good hours and pay raise opportunities
Cons: part time
I had a very repetitive job while I was at Fastenal. But there was a lot to learn about it. I did reports, inventory, and paperwork management. It was the start of my warehouse experience and knowledge. The management there was great and understanding of whatever needs you had. The co-workers were very hard workers and were always willing to help. The – more... hardest part of the job was having to find the lost product that wasn't in the inventory. And the most enjoyable part of the job was doing a hands-on job and staying busy. – less

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About Fastenal

Some might say it has a screw loose, but things are really pretty snug at Fastenal. The company operates about 2,600 stores in – Read more