General Manager (Current Employee) – San Francisco, CA – 25 August 2013
As General Manager of a Fastenal location I am responsible for not only the Key Accounts within my territory but all the day to day management of a busy store front. This includes P&L, inventory management, AR, employee training and motivating, goal setting and oversight.
The hardest part of the job is being effective while running a very lean business. I have prided myself in grooming future managers. This results in relatively high turnover as my staff moves on to new opportunities within the organization. I would say the hardest part of my job is to not let the customer base feel the impact of those turnovers in staffing.
The most enjoyable part of the job is working with some of the largest companies in the world and seeing that their needs are met. Nothing brings me greater satisfaction then when they send more business my way and thank me for taking care of their needs at such a high level.
Flexibility, home most nights and weekends.
Not a lot of opportunities for advancement above General Manager.
Outside sales (Current Employee) – Aurora, ON – 26 February 2017
Our days start early and are filled with customer orders and deliveries. The most enjoyable part of the day would be going onto all the different sites and meeting everyone. The hardest part would be lifting some of the deliveries on your own.
Fast paced environment with great highs and great lows
Sales Support (Former Employee) – St. Catharines, ON – 5 February 2017
This job solely depends on who is your branch manager and district manager. Overwhelming amount of product to learn about and a lot of training falls on yourself to learn. My manager was helpful at times but wasn't very supportive overall.
Outside Sales Representative (Former Employee) – Calgary, AB – 14 January 2017
Great company if you are located in USA, not a great company for competition based in Canada. Don't be fooled by the commision compensation. Unless you live in a remote area where you are the only company, you will never be able to sell products at a 50-60% margin and be competative. If you can't sell at the crazy high margins than you won't earn commision. If you don't make sales you will lose your job, so your base pay is really all you will earn, and you have to make sales at lower margins to make Fastenal money, but you wont earn any commision.
Very little chance for advancement even with lots of experience
Inside Sales Representative (Former Employee) – Abbotsford, BC – 8 January 2017
I worked at Fastenal for 3-1/2 years. I know I was doing an outstanding job, since customers would regularly give me positive feedback, but opportunity for advancement was not given to me because my DM deemed me "irreplaceable." I eventually quit because promises of a wage increase or promotion never came through, and because of other lies told to me by various members of management.
If you're willing to do menial jobs for an OK'ish wage, this job is a starting point, but don't expect to move on quickly without an education - it seems having one year of college will get you further than 5 years of experience.
Receiving Clerk (Current Employee) – Fredericton, NB – 4 July 2016
The rep for Atlantic Canada is one that will try to get colleges to fight amongst themselves over useless rivalries. Rather than work as a team, as the company says, he prefers to divide and conquer to get ahead. It will only be a matter of time before his boomerang that he unleashed will turn and cut him to ribbons.
Inventory Assistant (Former Employee) – Edmonton, AB – 3 May 2016
There was always work for me to do, but I was never really held to any standards. Just show up before the bosses did and I was never considered late. This place is the epitome of casual, so if you don't care about benefits, getting raises, or any sort of incentive, but you just want to work with little to no effort, this is the place for you.
Could be lazy or work hard, didn't matter so long as there was just enough to show you were present.
ok, can be fun, stressful half the time, with overbearing management
Account Specialist (Current Employee) – Kichener, ON – 7 March 2016
Can be fun if you have a good manager. Typical day involved talking to customers on the phone, responding to RFQs, picking stock for vending machines, restocking vending machines, inventory analysis etc. I learned to use my time more efficiently and to achieve company goals. Management is bad. Co-workers were great. The hardest part of the job is sourcing product. It can eat up a huge chuck of your day. The most enjoyable part of the job is when you make target and see your hard work pay-off.
Account Specialist (Former Employee) – Woodbridge, ON – 21 October 2015
Great workplace if you have the right management in place. Lets you run business as you see fit as long as you grow. Company takes out of your paycheck for unsold inventory MONTHLY!!! even if you were not the one to buy it.