Customer Service Representative
FastWebServer Internet Services Inc. - Toronto, ON

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Responsibilities include:

Providing technical and pre-sale support to clients via phone and ticketing system
Working closely with the product manager to improve the FAQ and Knowledgebase system
Assisting with marketing campaigns, newsletters and informative webinars and weblogs

Qualifications include:

Minimum of 2 years similar work experience, especially in a domain registrar or web hosting company, sales background an asset.
Understanding of Internet related technologies and networking
Attention to details, strong troubleshooting and problem solving skills.
Proficiency with MS Office, email clients and Internet
Familiarity with web design tools, CSS, macromedia Dreamweaver, Photoshop and/or programming a plus
Excellent written and verbal communication skills

Education: University Degree/College Diploma in a related field

Competitive salary
Employee dental and health plan
Quarterly performance based bonuses

To apply please send us the following (email: hr2009 at )

Cover letter with 2-year salary history
Your Resume

We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

Indeed - 17 months ago - save job - block
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