A welcoming place to earn some cash during the summer
Produce Team - Customer Service Representative (Former Employee) – Ottawa, Ontario – 20 April 2013
The day starts off with punching yourself in and doing a quick run through the section where you are assigned for the day and checking to see which shelves need to be re-stocked. This is pretty much the main part of the job: re-stocking shelves in your area with a higher priority on produce that is on sale.
I learned about how storage rooms are arranged and how to efficiently maintain a well-organized and good looking stock of produce. This was made quite easy with the help of the friendly management at Farm Boy plus the other workers also there.
The hardest part of the job was finding a way to re-stock a shelf that didn't need to be re-stocked but had to be because of the order of the department manager. The best part of the job was the availability of help and assistance with almost anything at most times.
Manager (Current Employee) – Ottawa, ON – 20 April 2017
Just a total nightmare of a company to work for. Expanding too quickly with no real plan for staffing. Company does not allow employees to have any kind of personal life. Department managers are basically slaves working about 70 hours a week, never two days off in a row. Company couldn't care less about its employees. Completely awful place to work. Losing great people all the time. Staff turnover is incredible and it's not going to get any better.
Customer service representative/cook (Former Employee) – London, ON – 13 April 2017
Good Management structure, excellent work ethic administered by branch managers, very efficient human resource personnel maybe the strongest assets of the firm. Balanced gender equality in leadership. Would be an excellent place to work if associates are allowed to unionise.
Meat Clerk (Former Employee) – Pickering, ON – 4 April 2017
Farm Boy is good store with great staff and polite customers. The salary and wages there are extraordinaire (depending on the hours you work) and also once you've found a department to work in, you start to feel the vibes and connection between each co-worker within the store working. Farm Boy is an all around cool place with good food, and fine qualities within each manager, co-worker, and customer.
Good food and great pay.
Bad/Rude Management, Over-time/staying overnight, Expensive prices, etc.
Customer Service Representative (Former Employee) – Kingston, ON – 6 March 2017
Farmboy is a great company however their management team could use some improvement. I was there for 3 years and I got treated like nothing more than just an employee. When you had a problem or a concern their response was always "Figure it out".
Customer Service (Former Employee) – Kitchener, ON – 15 February 2017
worked here for over a year, management leaves much to be desired, lots of drama, managers that are not experienced in the departments they work in, people quitting and walking out was a regular occurrence, there was no respect for the employees or their well-being (being told to come in on sick days because there was no one to cover, etc). The overall work environment was very toxic and hostile, extremely low morale. Long hours and being expected to pull the weight for people who weren't doing their job, instead of dealing with them. Very reluctant to give out raises regardless of your performance.
Customer Service Representative (Former Employee) – Ottawa, ON – 12 February 2017
I worked for Farm Boy for a year and a half and I loved my experience working for the company. I spent most of my time working there as a cashier and really enjoyed it. They provide great training for new employees. Lots of hours available and very flexible. Managers are very nice.
Productive and fast paced environment with focus on customer service
Chef/Deli/Customer Service Rep (Former Employee) – Pickering, ON – 28 January 2017
Fast paced with many opportunities to learn new tasks and customer service techniques. Friendly management throughout the company willing to help out wherever needed. Typical work day consisted of pre preparing pizzas, stir fry, and sandwich stations and making whichever food that I'm stationed on for that day. Greeting customers with smiles and keeping up conversation whether about their lives, mine, or about the company while their food is being prepped to their liking.
Customer Service Representative (Current Employee) – Ottawa, ON – 8 January 2017
This is definitely a great place for students who may struggle with balancing education and work. The flexible hours make it simple to choose your availability around school. The workers are always having a great time, and you build a strong relationships with a variety of different people with different backgrounds. This is a very customer oriented job so you must always remain approachable and ready to help.
Customer Service Rep./Prep/Cook (Former Employee) – Kitchener, ON – 20 September 2016
Unfortunately.....not one of the best companies I have worked for. Aside from the wonderful co-workers.....and enjoying my actual work, the company itself leaves much to be desired. As long as one can be very organized and work quickly and efficiently all is good. I had to learn about the ups and downs of a commercial grocer, and it's just not for me.
a VERY inconsistent work schedule, low pay for workdemands
Grocery Clerk/Cashier (Former Employee) – Ottawa, ON – 17 August 2016
I don't work here anymore but if Farm Boy was unionized they would have to treat their workers equally and pay them every week instead of every 2 weeks. I left because of how this business functioned inside and out.
If workers want to form a union they are putting themselves at risk for doing so. Being unionized will be beneficial for the workers and protection against harassment and actual benefits.
One of the worst things about Farm Boy was the department manager calling me into work 2-3 hours early on the busier days so he can do less work when I got there. Most of the time I didn't bother to come in early and just came in for my regular shifts and he gave me a hard time about it saying "when we call you in early you're expected to come in early". My response "Dude, I have a life outside of work and I'll come in for the shifts you scheduled me for". This company needs to get their stuff together with the scheduling and respect workers by not changing their schedule without telling them.
Too much favoritism and all the right reasons to unionize. Good luck with the process.
hot attractive cashiers, food selection
demanding hours, schedule changes without telling you, emotionally charged workplace