Group Sales Manager (Former Employee) – Boston, MA – 11 November 2013
Working with with great people all converging everyday for a common goal; to make the customer happy and satisfied. I learned how to better hone my selling skills and be apart of a team that works hard to make a luxury brand successful and competitive in an ever growing city.The most enjoyable part of the job is when everything comes together and the client is satisfied, the hardest part of the job is when you have to say no to someone which in the hospitality field is the absolute last resort.
Buss Person (Current Employee) – Ottawa, ON – 15 July 2017
Very strong family feel amongst colleagues, working hard and likely long hours. Learned so much about customer service and ethics in fine dining restaurants. Management is where the problem stems: small, overrun and underappreciated team with a remarkable lack of support from the executives.
Management doesn't care when you come with concerns
Overnight Stewarding Supervisor (Former Employee) – Lake Louise, AB – 7 July 2017
Multiple times was ignored when needed assistance. They contradict themselves and don't want to allow a transfer. They don't do their job and throw the problems at you. Worked overtimes and never was appreciated or paid. When you go against their wishes, they threaten to fire.
Fairmont only cares about the image of the corporation!
food (Former Employee) – fairmont pacificrim – 30 June 2017
The only hotel that is not unionized. Employees have no power to speak out their opinions. Micro management. "Very" sensitive about social media ( managers will check on your social media and co-workers will snitch) It's all about profit. Not recommended
Front Office Supervisor (Former Employee) – Jasper, AB – 17 May 2017
Avoid working for this company if you want to have a life and a salary that you can support your life - Crazy hours - Low salary - Executives abuse management with long hours and no OT - Executives are hypocrites and work 9-5 - no work-life balance, work is life
Part Time 2nd Cook, Pastry (Former Employee) – Toronto, ON – 12 May 2017
Very secure job with a lot of benefits and opportunities for advancement/relocation. Staff meal provided daily, discounts on stays at any Fairmont property in the world. Opportunities to switch between departments to maximize learning and connections. Good consistent pay
Fairmont F&B (Current Employee) – Banff, AB – 24 April 2017
Typically, this company will say that they promote a healthy home / work life balance but I don't believe it to be true. I realize it is a business and they want to make money, however it seems challenged. I believe they are headed in the right direction with the purchase of Accor though
Labour management (Former Employee) – Banff, AB – 18 April 2017
I had a great experience working for Fairmont, as an international company there is a lot of room for growth and advancement. You have many opportunities available to you here and I would highly recommend it.
Kitchen Helper (Former Employee) – Fairmont Hot Springs, BC – 11 April 2017
I enjoyed working with this company, they worked with me when i needed help as well as I helped them. We worked well as a team. And for the last 2 yrs working there I meet some great people. The food was good. I would go to the restaurant there and eat somethings.
Deli Attendant (Former Employee) – Lake Louise, AB – 3 April 2017
My typical day started at either 6am or 12 o'clock at night. It required me to deal with major language barriers and to learn about more than the product the outlet sold.
I was required to learn about the different services the hotel, and about the activities to do in the surrounding areas.
The management was very professional and very down to earth. Truly cared about the issues and the concerns the entire staff had.
The culture at the workplace was something like I've never experienced. Because it was such a secluded area, the people you work with become some of your best friends, and the people you spend the majority of your time with outside of work.
The hardest part about the job was the language barriers that came from the high volumes of tourism.
The most enjoyable part of the job was the location. There's nothing better than the Canadian Rockies.
Room Attendant/housekeeper (Current Employee) – Victoria, BC – 3 April 2017
Work is full time/ mandatory overtime during summer then no work during rest of year. Great job for students looking for seasonal work but benefits only available to permanent employees. Best wages in the city.
Shift Engineer (Former Employee) – Vancouver, BC – 2 April 2017
shift rotations including graveyards are not my cup of tea. However, hotel has quite a few colleagues that are fun to be around with. Work environment is also fine. Hardest part of the job is the graveyard shifts for me, but some people are OK with it
Housekeeping Service Agent (Former Employee) – Lake Louise, AB – 14 March 2017
Worked in Lake Loiuse in summer as a housekeeper, best summer working experience I ever had, good salary, very supportive team and management culture, great working environment, nice view and very attractive benefit including subsidized food, living (in staff building) and best of all employee's big discount for their family to live in any Fairmont hotels/resorts around world! Highly recommended to students who look for summer job with great money and work experience!