Fairmont Hotels & Resorts Employee Reviews

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High volume and intensity workplace
Server and Social Media Manager (Former Employee) –  Lake Louise, AB21 October 2017
A high intensity work environment , with very little work life balance. There is excelerated opportunity to advance quickly in the company due to high turn over rate. It can be an excellent place to gain managerial experience as a recent graduate or a person with little previous experience.
Pros
healthy options in cafeteria
Cons
long hours, no work life balance
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J'adore mon domaine de travail
DIRECTEUR DES RESSOURCES HUMAINES (Current Employee) –  Richelieu, QC21 October 2017
Planification le matin
Rencontre dans la journée
Coaching de cadre

Apprentissage négociation et stratégie avec vison global

Culture de service à la clientèle

Énormément de courriel

Développement de stratégie et développer les collègues
Pros
J'adore ce que je fais
Cons
Tres peu
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Good team
PM Housekeeping Agent (Former Employee) –  Lake Louise, AB19 October 2017
Long hours and heavy duties. The good thing is you can leave early if you're done with your duties. Sometimes, you are doing duties that are not your usually duties.
Pros
Free meals
Cons
Inconsiderate leaders
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A nice work experience
Banquet Server (Former Employee) –  Victoria, BC25 September 2017
An excellent experience to work in an international and professional group to improve my work ability, communication skills and customer service more professional for my college co-op work term.
Serviced for personal celebrations, weddings and government events
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Housekeeping
Housekeeping room attendant (Former Employee) –  Lake Louise, AB14 September 2017
Cleaning guest room
Providing guest basic room serivce
A lot activties you can join,for example:skydiving and water rafting...
You have cheaper meal only for employee
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Productive and fun workplace
Cashier/Customer Service Desk (Former Employee) –  Banff, AB12 September 2017
Learned the Canadian service Standards. the Fairmont banff Spring has a good and fair insurance for their employees. Management is fair. Hours is just too short because of the broken schedule in the restaurant.
Pros
Free Meal
Cons
Short Hours
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Excellent Experience
Internship Student & Contract Worker (Former Employee) –  Toronto, ON6 September 2017
I entered the company on an internship and met the greatest supervisors and colleagues. They respect and support each other. They took me back on call as a needed employee.
Pros
Free meal, Empowerment, Rewarding
Cons
Competitive, Large Work Environment
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Lots of hard yet rewarding work!
Storekeeper (Former Employee) –  Lake Louise, AB1 September 2017
At the start of my day, all the orders are printed off, telling us what to build and ship to who. On certain days we would get very large deliveries to put away in our storeroom. Hours could get very long, but the pay was always worth it.

The management in my department was always working for the team and never made anyone feel like they couldn't do a job or wasn't part of the team. They always gave a lot of effort in everything they did to make sure everything went smoothly.

The company and the culture isn't for everyone. I had no problem with anything there and but some others didn't seem to be a good fit.

I've always had a fun time on the job, and learned a lot about team building and leadership.
Pros
Allowed music, great team to work with
Cons
Living conditions/quarters, department storeroom freezing during winter
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Fast paced kitchen with great benifets
Cook 2 (Former Employee) –  Vancouver, BC30 August 2017
tough people to work with but if you can suck it up it pays well and has lots of great perks. Managers were great but lots of people have worked there too long and have become pretty bitter and dont like new people. or people in general.
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What i learned
Income and Revenue Auditor (Current Employee) –  Ottawa, ON21 August 2017
a typical work day begins with the checking of emails and collecting all paper work from other departments before sitting down to begin the day.
as the revenue and income auditor i learnt the value of a team that can work together. my team was like a second family to me.
Pros
Staff Cafe with discounted lunched and wide variety
Cons
Long hours
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Supervisor/Bartender
Supervisor/Bartender (Former Employee) –  Downtown Calgary, AB25 July 2017
Daily inventory
Ensuring all servers were meeting the quality of the hotel
Till/deposits
Serving customers
Maintaining clean and professional workplace
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Pays well, but has a lot of problems and issues
Buss Person (Current Employee) –  Ottawa, ON15 July 2017
Very strong family feel amongst colleagues, working hard and likely long hours. Learned so much about customer service and ethics in fine dining restaurants. Management is where the problem stems: small, overrun and underappreciated team with a remarkable lack of support from the executives.
Pros
Pays very well
Cons
Huge lack in staffing and equipment
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Management doesn't care when you come with concerns
Overnight Stewarding Supervisor (Former Employee) –  Lake Louise, AB7 July 2017
Multiple times was ignored when needed assistance. They contradict themselves and don't want to allow a transfer. They don't do their job and throw the problems at you. Worked overtimes and never was appreciated or paid. When you go against their wishes, they threaten to fire.
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Fairmont only cares about the image of the corporation!
food (Former Employee) –  fairmont pacificrim30 June 2017
The only hotel that is not unionized.
Employees have no power to speak out their opinions.
Micro management.
"Very" sensitive about social media ( managers will check on your social media and co-workers will snitch)
It's all about profit.
Not recommended
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classical kitchen to work for
Second Cook (Former Employee) –  Toronto, ON15 June 2017
I got to learn a lot in all areas of the kitchen. Worked under real red seal certified chefs and colleagues. The schedule was flexible and was willing to work around a second income.
Pros
free staff meals, offsite functions
Cons
need to live close in order to have a happy life.
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Fun Place to Work!
HUMAN RESOURCES INTERN (Former Employee) –  Winnipeg, MB22 May 2017
I loved working for the Fairmont - management was great, they made a point to say hi to you everyday, and the staff was fun. I'd go back in a heartbeat!
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Avoid
Front Office Supervisor (Former Employee) –  Jasper, AB17 May 2017
Avoid working for this company if you want to have a life and a salary that you can support your life
- Crazy hours
- Low salary
- Executives abuse management with long hours and no OT
- Executives are hypocrites and work 9-5
- no work-life balance, work is life
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Great Place to Learn and Develop
Talent Acquisition Coordinator (Current Employee) –  Lake Louise, AB13 May 2017
Fairmont is a fantastic company to work for--many ways to learn and develop. Great Management, and it is very easy to move up, and earn a higher position quickly
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Huge Company, tons of opportunities
Part Time 2nd Cook, Pastry (Former Employee) –  Toronto, ON12 May 2017
Very secure job with a lot of benefits and opportunities for advancement/relocation. Staff meal provided daily, discounts on stays at any Fairmont property in the world. Opportunities to switch between departments to maximize learning and connections. Good consistent pay
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Read fine prints before joining
General Cook (Former Employee) –  Jasper Park Lodge, AB27 April 2017
Management and diversity ... it's clue for those who are smart enough to get it. Rest they ask you to sign agreement so that you cannot write on social media about what happens inside it.
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Overall rating

4.3
Based on 400 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.1
Job Security/Advancement
4.0
Management
3.9
Culture
4.2