Fairmont Hotels & Resorts Employee Review

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Beautiful hotel with lots of culture BUT lousy management
Front Office (Former Employee) –  Boston, MA26 November 2013
This is a beautiful hotel located in the heart of Boston. Its a great piece of culture. Associates at this hotel work very hard but are understaffed and overworked. The most enjoyable part of the job are your co workers. The least enjoyable part of the job is management. They do not believe in staffing properly and have no problem in over working you. Lunches are not encouraged. I can go on and on but will leave my dissatisfaction there. Not a good hotel to work for in my opinion.
Pros
Beautiful hotel with lots of culture and nice co workers
Cons
Bad Manangement
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Other Fairmont Hotels & Resorts Employee Reviews

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Could be better
MANAGER (Former Employee) –  Toronto, ON11 January 2018
Cons
Does not live up to its potential
Terrible work life balance
High Burn Out rate

Pros
Colleagues are great
Benefits include travel and hotel discounts
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Wonderful Experiences in a Breathtaking Location
Accounts Receivable Coordinator (Current Employee) –  Lake Louise, AB27 December 2017
Fairmont has luxury brand hotels in the most beautiful locations in the world - I got to settle in to Lake Louise in the Canadian Rockies. The job and the location are a dream come true. Fairmont takes work-life balance very seriously, and appreciate the employees that go the extra mile. There are no limitations here of what you can do to make your guest happy.
Pros
On-duty meals, opportunities for advancement, location and activities
Cons
Long work hours
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Overall rating

4.2
Based on 449 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
4.0
Job Security/Advancement
3.9
Management
3.8
Culture
4.1