Fairmont Hotels & Resorts Employee Reviews

Found 122 reviews matching the search
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Good place to start with in hospitality industry
In Room Dining Server (Current Employee) –  Victoria, BC15 December 2016
Working in an unionized workplace, rates and benefits are not complained. Co-workers are very friendly, but some people are very lazy because they have been their for 25 years and they know job security is high so they don't bother do much. I learn that if you got a job here, it's worth to apply for Marriott or Hilton because growth is limited (e.g: cross training and schedule depends on your seniority)
Pros
benefits and wages
Cons
seniority
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Ample opportunity to learn and grow
Cook (Current Employee) –  Fairmont hotels1 December 2016
Very large company, your choices are limitless once you get your foot in the door.
There are employees of all different abilities and levels of experience to learn from.
You have the opportunity to travel to different countries/continents to work for other properties.
Hardest part of my job is the sheer volume of guests we serve day in and day out.
Most enjoyable part of my job, I get to cook good food for guests and make them happy.
Pros
Benefits, oportunities for growth, culinary experiences
Cons
demanding, stressful
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Everything Great but Management
Human Resources Generalist (Former Employee) –  Lake Louise, AB30 November 2016
Corporate puts a lot of emphasis on how to treat the guest but it instead needs to teach how to treat the team. Management speaks frequently on how to respect each other, however, set the worst example. There are several great managers, however, there are even more managers who focus on the negative of their employees, put their employees down without trying to develop them as a worker, and blame others for their horrible organization. They try to down put to train which is pretty old school and the managers who are complained about to corporate simply get a slap on the wrist and continue on. Just a very negative, bully-ish environment in a good chunk of the departments where team work and caring about each other would be essential. I would suggest when working here to interview your manager to ensure you know them well enough prior to starting. They're not all bad!
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Very product and fun place to work
Overnight kitchen cleaner (Former Employee) –  Lake Louise, AB21 September 2016
Working at the Fairmont Chatue lake Louise was one of the best experiences I've ever had in my life! They really cared about me as a whole person, it's very diversed, I could go on and on, but overall it is a great place to work and live.
Pros
Cheap breakfast, lunch and dinner
Cons
Can't work more than 12hrs in a shift :D
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Many people just work there for the pay
Customer Service Agent, Reservation Agent (Former Employee) –  La Malbaie, QC10 September 2016
Many employees work half heartedly, not doing the work. They are not shy to say "if it wasn't for the pay I wouldn'the be here" but the majority are 18-35 that have this attitude.

The celebration of different occasions are awesome.
Pros
Cheap hotel rates
Cons
Many
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Friendly, fun workplace, flexible
Mini bar attendant (Current Employee) –  Edmonton, AB9 January 2017
It's a nice place to work and have fun with the team. Team work and people are friendly. Flexible, have an opportunity to across work a different department or transfer to another hotel.
Pros
Free lunch on birthday
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Hotel with a rich history with the city. Great staff to work with.
CDP (Current Employee) –  Edmonton, AB24 November 2016
Hotel rich in history. Recently completed 100yrs. Small kitchen but a great team. Chefs always pushing for betterment of the staff and the guest. Good benefits. Free use of gym and pool on weekends.
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was a contractor for a couple of months
Accounting Clerk (Contract - Full Time) (Former Employee) –  Toronto, ON17 December 2016
cheap meals
free dry cleaning
great location
good work perks

everyone is friendly

near the ttc and is downtown

management was visible to employees
Pros
free lunch, dry cleaning
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Great work family
Kitchen Cook/Prep/Dishwashing (Current Employee) –  Fairmont Hot Springs, BC5 January 2017
12345
I'm stumped on this question.
It's a good place to be in
Everyone's like family.....Pros and cons
Are different for everyone .
Pros
Sports passes, swim, ski, golf, discounts at Fairmont .
Cons
Varies on there own person
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Beautiful, hotel in the Canadian Rockies
Banquets Server (Former Employee) –  Lake Louise, AB15 January 2017
Supporting company with transfer opportunities globally.

Fast paced. Good pay and supervision.

Varied work load and opportunities. Wonderful staff accommodation and facilities.
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Great Luxury experience
Executive Sous Chef (Current Employee) –  Victoria, BC23 December 2016
Always working towards creating a a great work environment and exceeding guest expectations. A company with a great vision for the future. Great opportunities to transfer within the company.
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Amazing Property
HOUSEKEEPING SUPERVISOR (Former Employee) –  Lake Louise, AB6 January 2017
Being in the Canadian rockies it has a breath taking view from the property. Property have different national colleagues which gives us to learn about different cultures and lifestyles.
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Vibrant, exciting and ever changing - for the adventurer!
Server/Hostess (Former Employee) –  Lake Louise, AB1 June 2016
Wonderful company, and amazing co-workers. Also, I can't forget to mention living in Lake Louise, Alberta definitely added to the awesome experience!
I would recommend to anyone wanting to explore new places, meet new people and try new things all while working for a great company to apply at the Fairmont Hotels and Resorts somewhere around the World!
Pros
Great food, great company, lovely accommodations, beautiful mountain setting, many perks/discounts at other Fairmont hotels and resorts, many opportunities for advancement and getting involved in company events/functions/volunteering/etc, lots of opportunity for overtime
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Fun work place
Hotel Room Attendant - Housekeeping (Former Employee) –  Calgary, AB14 December 2016
Good Company and Benefits. Have a chance to enhance your ability and career path. People i worked in this company is very helpful and always have team work.
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Excellent Work Environment
Spa Attendant (Current Employee) –  Vancouver, BC7 January 2017
-Provided accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
-Good Management
- Fun place to work
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What a beautiful hotel in the Rockies, more like paradise
Server (Current Employee) –  Banff, AB23 September 2016
It's not too bad living here in Banff when it feels a lot like paradise. It's so easy going into your workplace when you know you'll have a great time and make great connections.
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Memorable...just ignore the negative aspects
Houseman (Former Employee) –  Fairmont Hot Springs, BC13 June 2016
My experience working there was awesome for the most part. The manager in my department and HR Manger need a lot more refined in their people skills as well as effective communication. Sometimes, "some" managers can get pretty nasty towards how they treat staff, and allowed to get away with it.
Very friendly atmosphere among employees.
Free lunch on shift, but you get what you pay for (leftovers and soup, mostly)
Needed to get creative for entertainment beyond alcohol when not on shift.

Ignoring the bad elements, my experience at Fairmont was a memorable one

The GM is not afraid to head into one of the departments like the Housekeeping department and work a shift
Pros
Discounts, gorgeous location, shuttle to work, free lunch
Cons
No shuttle from work for day workers, lunch is usually leftovers, management can get pretty nasty towards employees at times
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Amazing Company
Administrative Assistant to VP of Treasury (Current Employee) –  Toronto, ON2 June 2016
Fairmont Hotels is a great company to work for. I enjoy working here with the staff that is ever encouraging and professional. Fairmont has great benefits and a fantastic work environment.
Pros
Candy Fridays, Tim Horton Wednesdays, Summer Flex Hours
Cons
Commuting into toronto, can not work from home
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Busy
Banquet Cook (Former Employee) –  Vancouver, BC12 November 2016
I only worked there during the Vancouver 2010 Olympics, and it was a lot of fun. Great experience with great people. The banquet rooms were insanely fun.
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Great company to work for!
Chef de Partie (Former Employee) –  Scotland, ON15 September 2016
I would highly recommend anybody to work for Fairmont Hotels and Resorts. Its a super company and the work/life balance was great.
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Overall rating

4.3
Based on 300 reviews
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Ratings by category

Work/Life Balance
4.0
Salary/Benefits
4.1
Job Security/Advancement
4.0
Management
3.9
Culture
4.2

Fairmont Hotels & Resorts Reviews by Job Title