Productive and Strong company with Fun Environment
Waitress/bartender/cashier (Former Employee), Singapore, S00 – April 13, 2014
Pros: great company and great management
Cons: lack of staff
This were my duties and responsibilities: Implementing strategies and ideas to the Management in Reducing cost and Increasing Profitability. Implemented and Sustained Proper SOP in Outlet, in Accordance to the Company Policy. Cross exposure to Prego , Plaza Market Cafe&Szechuan Court(restaurants) Successfully Hosted private Event for Banks and – more... Cooperate Companies. Handling and tackling of guest comments and issues.
Maintain cash register. (cashier duties)
I set up the opening and do the process in void checks then set up the bar open the bar do watering and cashiering , then in few months i get to learn to work inside the bar as a Bartender .I basically learned a lot here in this company because when other outlets are lack of staff i was the one that is always being requested.In this company I also sis hostessing for different outlet. The hardest part of the job was it came to a point were only 3 personnel to run the bar I had to do Bar tending watering and cashiering and training the part timers . The most enjoyable part was the colleagues they were all very supportive and attentive. – less
With the great responsible of this position came great learning opportunities. Fast paced environment.
Stewarding Supervisor (Former Employee), Lake Louise, AB – February 12, 2014
• Maintained company policies and supervised 25 stewards and 16 servers in 4 kitchens/restaurants to ensure the highest level of customer service for celebrities and tourists. Also met with management on a weekly basis to present all successes and concerns. • Assessed all events in great detail and complied with company procedures to make sure all clients – more... were served and highest level of standards was met at all times. • Performed daily or nightly auditing and ensured all employees schedules and reports were complete and always to the management’s expectation as well as discussed employee concerns. • Registered or cancelled client reservations and informed clients of all amenities and the many tourist attractions in the area. Also inspected every employees work to ensure accuracy to company standards and/or special needs as well as V.I.P. requests. – less
Exciting, faced paced environment. Reputable company that took care of their employees.
Fairmont's Presidents Club Agent (Former Employee), Toronto, ON – January 9, 2014
Pros: great health / dental benefits and rrsp contributions.
Cons: shift work, long hours
Working at the Fairmont Royal York taught me so much. It heightened my time management skills, taught me the importance of staying organized, showed me that through empathy and communication almost every conflict can be resolved and the importance of taking ownership and pride in my work. There was no "typical" day at the Royal York, because their was – more... no "typical" guest. I have learned to treat everyone as an individual and that if you can anticipate others needs before they even knew themselves, then they could feel valued and at home. I think the people that I worked with, the team (or family), was what made the most challenging parts of my job enjoyable. If ever unsure, we were comfortable and confident to help each other. The most challenging part at the Royal York was meeting everyone's needs quickly but still not rushing so you could maintain the warmth and sincerity in each interaction. The best part of my job was putting a smile on someone's face by recognizing something special to them and being able to take that thing and turn it into a memory at the hotel that would forever stay with them. – less
Room Attendant (Former Employee), Jasper, AB – November 25, 2013
Working with Fairmont Hotels and Resorts was an exceptional experience of a lifetime. The Brand name says it all. Work culture and colleague appreciation based on performance cannot be neglected. While working in Housekeeping department, I focused to learn each and every minor detail which I could utilize as a learning experience so as to balance Front – more... Office with housekeeping department flawlessly.
After my graduation, now I feel fully prepared to start my career in Front Office with my skills and experience. – less
Exceptional work place environment with a family atmosphere culture
Accounting Analyst (Former Employee), Toronto, On. – October 15, 2013
Pros: very wonderful people to collaborate with everyday.
Cons: challenging venture daily collaborating with operations side of accounting.
Maintain Customer relations - internally and externally. Continually mentoring accounting co-workers with knowledge and direction while learning additional knowledge from managers within the accounting and finance department. Very friendly and family oriented company. Holiday parties, very life-experience help provided on a personal level, very open – more... door policies. – less