Fairmont Chateau Employee Reviews

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A workplace with a great team and community-feel working environment.
Hostess (Former Employee) –  Lake Louise, AB22 March 2014
This job was extensively fast-paced and demanding. Upon arrival I would set up the host stand and set tables. The Chateau Lake Louise is a huge tourist attraction that attracts thousands of people. During the summer months I worked there (from May-end of August) I would seat and assist and occasionally serve patrons. I would clean and re-set tables, refill water and bar snacks of patrons, provide information on the hotel and the history of Lake Louise, provide menu descriptions and recommendations, and clean and polish silverware and glasses as well as answer the telephone. I learned about what is like to be working in a very conservative, up-scale restaurant and how to effectively co-operate with others while taking on new tasks and responsibilities. The management was very actively involved in day-to-day restaurant activities, helping out when needed and supportive of the pressure, fast-paced environment and the long hours. I got along with all my co-workers and management and we worked together alongside management to deal with challenges that arose. The hardest part of the job was working long hours without a break. The most enjoyable part of the job was all the great people I got to meet and all the customers I had the opportunity to help out and make a difference to the the patrons visiting or staying at the hotel.
meals were provided upon a longer shift than 8 hours, management was extremely helpful
constant walking/running around, lack of breaks
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