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Title: Banquet Supervisor

Department – Banquets, Four Points & Ric's Lounge & Grill

Hours – Flexible, shifts will vary according to event schedule and can include days, nights, weekends and holidays.


We are currently seeking a Banquet Supervisor who will assist in the Banquet department at the FOUR POINTS by SHERATON CALGARY AIRPORT

They will be responsible for the following:

Oversee catered functions and staff assisting, in house

Serve and clear meals to guests during large and small banquets

Assist in set up of tables and place settings

Be familiar with event details, ability to read and understand a BEO

Attend weekly management meetings

Resolve staff and customer concerns quickly and efficiently

Responsible for scheduling, training and performance management

Ensuring proper training and coaching of staff is happening when necessary

Assist wait staff , set up crew and bartenders as required

Provide excellent customer service and ensure customer needs are met

Other duties as assigned


Must possess excellent customer service skills, energy, and passion
Strong interpersonal and problem solving abilities

Previous supervisory, bartending and cash experience is an asset

Minimum of two years experience in the Catering or Food and Beverage industry

Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor and level of required service attention

Proven leadership ability in a team environment

Excellent organizational and time management skills and ability to work under pressure.

Ability to work independently with minimal supervision, co-operatively with a team setting as well as the ability to plan and multi-task in a busy environment

Must be able to lift, balance and carry heavy food trays

Pro Serve certification is required

Must be 18 years of age or older

Must have a valid driver’s license, experience driving a cube van and clean driving record

Physical demands include frequent lifting up to 30lbs. Occasional lifting up to 50lbs.