Senior Account Manager – Calgary, Alberta
FNF Canada - Calgary, AB

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Duties and responsibilities

  • Maintain and improve business relationships
  • Identifying customer needs through consultative selling approaches.
  • Provide clients with superior customer service
  • Escalation management - Respond to clients needs and liaise with appropriate contact to ensure quick issue resolution
  • Subject matter expert – Understand products offered and seek training where needed
  • Conduct small to large sized speaking engagements
  • Attend conferences and tradeshows as needed
  • Continuous improvement in personal sales skills
  • Assist with new implementation and product launches
  • Sales management - Establish sales targets; monitor existing client business volume
  • Business Development - Achieve growth and retention strategies; Meet or exceed assigned targets
  • Industry Participant - Participate in industry initiatives; Participate in associations and organizations as appropriate
  • Complete internal sales reporting
  • Participate in regular internal sales meetings

Qualifications

  • Post secondary degree or diploma
  • Minimum of five (5) years professional sales experience and/or relationship management experience
  • Solid understanding of residential mortgage lending and/or real estate conveyancing
  • Familiarity with the local real estate market / industry
  • Strong verbal and written communication skills
  • Self-motivated and disciplined
  • Experience working with sales targets
  • Strong public speaker who is comfortable in addressing small to large groups
  • Clearly articulate and position one’s point of view
  • Good analytical ability - identify opportunities and propose strategy / direction
  • Strong interpersonal skills to create immediate rapport
  • Ability to work with minimal supervision
  • Intermediate to advanced proficiency in MS Word, Excel, Power point and Outlook
  • Ability to travel
  • Basic knowledge of title insurance is an asset

Indeed - 13 months ago - save job - block
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