The Outreach Support Mentor (OSM) is responsible for providing direct support to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. This includes participating in the ongoing planning, monitoring and communication of activities of the program participants that are in relation to each participant’s program planning documents. The Outreach Support Mentor is expected to follow the Personnel Policies (including Workplace Health and Safety Policies), the Operational Practices and the goals of FASD Life’s Journey Inc. in completing their duties. The OSM is also responsible for limited program administration.
This position works collaboratively with other members of the Outreach Team (OT) or Spectrum Connections Team (SCT) including: other Outreach Support Mentors, Case Workers, Clinical Case Managers, Assistant Coordinator, Outreach Coordinator and Program Manager. In addition to the OT or SCT, the OSM is also responsible to ensure positive interactions with collaterals associated with the participants being supported.
Job Specific Qualifications, Education, Experience and Competencies:
a) Basic initial requirements include: satisfactory Child and Adult Abuse Registry check, satisfactory Criminal Record Check (vulnerable sector search) and a satisfactory Drivers’ abstract
b) Certification of First Aid Level 1 – Emergency, and in Non-Violent Crisis Intervention (N.V.C.I)
c) Demonstrated language, writing, comprehension skills equivalent to grade 10 level.
d) The ability to attend work regularly as scheduled or requested.
e) Ability to establish effective professional relationships and boundaries.
f) Demonstrate cultural knowledge and sensitivity and participate in agency training for development.
g) Ability, openness, willingness to learn, receives feedback and seeks collaborative opportunities.
h) Personal skills-Interpersonal and communication skills, influencing, patience and collaboration.
i) High work standards-Work ethic, task completion, consistency, follow up, accuracy/attention to detail, time management.
j) Personal management skills-Accountability, self-management, stress tolerance, adaptability, creativity, initiative, working in a team or independently and problem solving.
k) Mentoring Skills-coaching, patience, influencing and modeling professional behaviour
l) A safe and reliable vehicle and proof of insurance on vehicle with 2 (two) million liability
a) Optimally, 2 years’experience in a related role and supporting individuals with disabilities.
b) Experience in an outreach setting.
CORE COMPETENCIES FOR ALL EMPLOYEES:
Respect, Collaboration, Integrity, Effective Communication,
Patience and Perseverance, Reasoning and Decision Making
***Life’s Journey strives towards a workforce that has fair representation of the community that we serve.