• Managed up to 15 locations and 95 employees including 25 managers.
• Responsible for hiring, training, and mentoring of Store Managers, Assistant Managers and Manager Trainees on company policies and procedures.
• Extensive knowledge and understanding of P&L metrics and key components to drive and sustain positive financial results.
• Developed, motivated, and directed store managers in company goals to maximize sales, earnings, and customer satisfaction through regular store visits, constructive feedback, and meetings.
• Provided supportive leadership and direction to staff by to promote for personal development and to build a team environment.
• Took a creative approach to problem solving and presented new ideas to motivate the staff and keep them engaged.