Sales Associate/Customer Service (Current Employee), Miami Beach, FL – July 20, 2015
Pros: seeing tourist everyday
my work place comes alive at night , the customers are a blast to help, they're mostly tourist so as i'm helping them out i'm also getting to know a little about where they're from and the reason they're visiting Miami. i love working there.
Co-Manager (Former Employee), Louisville, KY – April 27, 2015
Pros: Great discount (40%), most of the employees are super friendly
Cons: long hours, nights, weekends and holidays
Everyday is different at express. Most of the time is spent on the sales floor working with customers no matter what position you are in, so you must like people to enjoy this job. There is a large amount – more... of trust that is places in each sales associate to ensure that customers are well taken care of.
I loved the atmosphere, it allowed for my personality to really come through no matter the situation and it was encouraged. Ultimately it comes down to having a good store manager and district manager as to what your experience is like and thankfully the individuals i worked under were incredibly supportive and understanding.
The biggest reason I left was the schedule, which is how retail is as opposed to something that is exclusive with Express. I wanted to be off on nights and weekends and with a retail job it's impossible to expect those hours. If I could work this job Monday thru Friday, 8-5 I would be back in a heartbeat. – less
Sales Associate (Current Employee), Odessa, TX – April 7, 2015
: I still work here as part time, I can never feel accomplished enough. The GM at this location is in love with my work pace. Any time I have free time I am welcome to clock in and get to work. I usually go in and clean up a huge back stock that has been building up from time I have not been working. Again, organizing and cleaning up, making everyone’s life easier!
Full-Time Sales Lead (Former Employee), Frisco, TX – March 13, 2015
Pros: employee discount
Cons: lack of structure, lack of communication, unrealistic deadlines
A typical day involves doing the opening/closing routine, monitoring and working alongside associates to ensure task are completed quickly and efficiently.
I learned the different aspects of retail and – more... how to run a business effectively and tracking fashion.
The management on an in-store level is fine. but the further go up the chain (store manager and up) they tend to care less about what goes on if it doesn't involve making the company more money and they are very hard to communicate and get in contact with.
Co-workers are very friendly and cooperative
hardest part of the job maintaining a full staff and some tasks have unrealistic deadlines, for example one week our company owner and his party were visiting the store so we had to prep for that and we were given one week to complete a floorset, inventory and inventory prep (which takes about a week for a store that size) on top of overnight maintenance and our typical daily tasks
most enjoyable part of the job was paid time off – less
Sales representative (Former Employee), McAllen, TX – January 27, 2015
Every day that I went to work meet new people with new needs I learn that you need different types of strategies to sell, sometimes you need to help your co-workers teaching them what you learn for example – more... how to use the register and how to open a new credit account and the correct way to interact and make the connection with customers, the hardest part of the job is when you have to be at two places at the same time for example in the mornings there was just three associates for three areas and if you were the closer to he register you must charge that person but ou had to make sure not to neglet your area, the enjoyable part of the job is when you saw a smile in the client. – less
Assistant Manager (Current Employee), Massachusetts – December 14, 2014
Poorly run company whose direction is all over the place. They care only about profit margins. It doesn't matter how much effort or care you put into your position, if you're not exceeding sales goals you are harassed until you quit.
Sales Leader (Former Employee), Destin, Florida – November 28, 2014
I loved working for Express, because we were encouraged to show our fashion sense. It was always fun with my coworkers and hardly ever a hard day at work. I was a sales leader and that is basically a manager on duty. I loved leading my team and making sure we were all working for the same goals.
Amazing management and coworkers. Tough retail environment
Full Time Sales Lead (Former Employee), Pembroke Pines, FL – September 13, 2014
Pros: discounts on clothing, great management and employees
Cons: did not pay enough and was not willing to pay higher
Being the sales lead of the store I was very well liked by management, coworkers, and subordinates. I enjoyed this job mostly due to the benefits of buying a good brand of clothing at a discount. I had – more... to meet many sales goals throughout the day. Most days we did very well under my management. Slower days were harder to meet goals. With a lot of responsibility in the store, I was not paid enough and had to move on. – less
Brand Manager (Current Employee), Monroe, LA – July 24, 2014
Your experience will depend on your team. I've had a great experience so far for the most part. I work with a pretty amazing team. I would say the pay could be better for the workload and you can pretty much forget about your life when it comes to being in management. Hence, the reason why I wouldn't recommend retail.
Sales Lead Manager (Former Employee), New York, NY – July 13, 2014
Pros: diversity, discount on clothing, helping people
Cons: often short staffed, favoritism on managment level, late nights, low pay
A typical work day at Express would involve me clocking in, looking at the amount of sales we made for either the morning or the afternoon. Normally after this I would check the schedule to see if any – more... necessary schedule adjustments are required. For example if business is great this would often allow me to call in more associates to generate more sales and maintain the business throughout the day. However if business is slow then proper adjustments are also required. These adjustments would entail cutting schedule shifts for associates in a attempt to avoid going over payroll. Things I learned on the job was creating weekly payroll schedule and making proper adjustments based on how business was doing on a day to day. I also learned how to conduct inventory audits. Management at Express was great, however often times there was a great deal of favoritism. I absolutely love my coworkers, the amount of diversity at the job is one of the things I loved the most about it. I was given the opportunity to build lasting relationships with my coworkers and it also made working more fun. The hardest part of the job was selling to people. Sometimes people want to be left alone while shopping, which is completely understandable. Also another aspect of the job I found to be difficult was being short staffed on busy days. The most enjoyable part of the job was getting to learn different things on the management level. Every day I learned something new and that was one of my favorite things about working at Express. – less
I thought it was a fun work place, until I learned the truth how management treated the associates.
Sales Associate (Former Employee), Homestead, PA – July 12, 2014
Pros: constant learning of loss prevention strategies
Cons: store manager & assistant manager didn't know what they were doing
When I was scheduled for the orientation meeting when I got hired, I met the store manager, I told her who I was and she said 'oh' as if she was dissapointed I was hired to be there.
Both store manager – more... and assistant manager and one of the sales associate told me regarding my position that they never trained anyone to do that job and I had to learn on my own. I asked for help and they acted like they didn't want to show me.
Both store and assistant manager were bullying me.
I noticed other sales associates had quit because of the lack of direction and lack of knowing what to do for the store and their jobs. I then later put in my notice. I also heard they were treated poorly by management. I learned a day before my last week working there that I had to train a new employee. But, then, no one could train me? So, honestly, I didn't show up on my last week.
So, if those two managers are still working there, I'd advise anyone not to apply at that particular location. Nothing but bullies. – less