Express is hiring! Our client is seeking a HEALTH & WELLNESS SPA MANAGER to join their client’s team in the beautiful Okanagan - Vernon, BC. We are looking for a highly motivated, team-oriented individual who will thrive within a fast-paced environment.
The successful applicant will be responsible for maintaining a competent and motivated team, creating a learning environment to maximize productivity, skill development and staff retention.
Duties include but are not limited to:
- Monitor day to day operations of the Spa and oversee departments including massage, salon, fitness, and esthetics
- Monitor staff performances and provide coaching, counselling and disciplinary action when required.
- Manage, train and motivate all personnel to provide exceptional service.
- Assist with guest services including answering reception phones, booking spa reservations and making sure all guests receive a seamless and enjoyable spa experience.
- Monthly inventory and staff schedules and payroll duties.
- Ordering operating supplies, spa products and necessary equipment
- Respond to inquiries and complaints
- Monitoring profitability of the Spa and its services; making recommendations and undertaking changes as required
- Develop and introduce creative, stylish up-to-date treatment menus and packages
- Minimum 2-5 years of experience in a Spa environment; spa management preferred
- Accounting skills
- Strong computer skills (Microsoft Office)
- Strong leadership and communication skills
- Ability to multi task
- A “lead by example” and take-charge attitude
- Innovative and creative personality
This is a full time position $45-55K annually with benefits and Spa perks!
Express Employment Professionals Kelowna is part of the #1 Staffing Franchise in North America and some of the benefits we offer to you locally include:
- We represent a number of businesses in the Okanagan - many hire exclusively through us.
- Companies we work with are confirmed to be great places to work.
- We tap the hidden job market -- many of our openings are not advertised elsewhere.
- Many of our positions are full time or lead to full time jobs.
- There is never a cost to applicants to secure a position.
Individuals meeting the criteria above are encouraged to submit their resume. While we thank all candidates for their interest, only selected individuals will be contacted.