Dispatcher/Customer Service Specialist (Former Employee), Maywood, NJ – September 30, 2013
Heavy phone communications. Call Center Multi-tasking. Dealing with customer and Delivery Agents. Hardest part not taking the customers personal Most enjoyable turning a negative situation to positive one.
SUPERVISOR AND MANAGEMENT NEED TO BE ON ONE ACCORD
Forklift driver/ Spur operator (Former Employee), ALBANY, GA – September 25, 2013
Pros: good benefits
Cons: manipulative, liars
SUPERVISOR AND MANAGEMENT ARE NOT ON ONE ACCORD SUPERVISOR MANDATORY CERTAIN PEOPLE TO COME IN WITH NO DAYS OFF AND MANAGEMENT SAYING NO OVERTIME. SUPERVISOR SAYING DO ONE THING AND MANAGEMENT SAYING SOMETHING ELSE BUT YOU GET FIRED BECAUSE SUPERVISOR CLAIMS THEY DIDN'T SAY THAT BECAUSE THEY DON'T WANT TO GET FIRED...
Productive environment with transportation and warehouse dimensions
Operations Supervisor in Richmond VA (Current Employee), Richmond, VA – September 23, 2013
Cons: long work weeks
Current work shift is 12 to 13 hours long * daily account of warehouse and scheduled transportation personnel * check product volumes for the day * ensure all employees are accounted for and assigned to appropriate areas of need, * ensure inventory is being accurately picked to designated areas * meet warehouse assignment timelines while assisting drivers – more... with work related issues (i.e. necessary equipment, directions, truck assignments)
Learned to become a more effective communicator * The importance of listening to employee concerns and suggestions * Identifying personnel strengths and weaknesses * Ensuring a safe work environment * Communicating issues using the my chain of command
Creating a Team Environment * Being willing to do what it takes to successfully complete the task at hand * Using improved processes from experimenting and applying to operation process to drive productivity * Using power equipment to speed up operational process
My Co-Workers * Treating ALL co-workers with respect * Understanding different employees have different concerns * Assisting co-workers when asked or needed
The Hardest Part of the Job * Dealing with the consistent changing atmosphere due to a 24/7 client like 711
The Most Enjoyable Part of the Job * Using my problem solving abilities and education to help others grow and be successful – less
the employees worked as a family and a team. It was a fun place to work due to this. We did hit above and beyond records from previous years.
Wave office/customer service (Former Employee), Groveport, OH – September 10, 2013
Pros: employees and my supervisor.
Cons: a no fault policy
Worked in the wave office generating dot com orders. On off times I would go out on the floor and help were I was needed. It was either picking, packing, inventory,put away and help cleaning area's. I am not the kind of person that can just sit and wait for something to happen in my job. I like to help others and work for what I am getting paid for. – more... I had a great supervisor and great employees to work for and with, that's what made it a fun place to work. I really can't think of a hard part of the job. – less
Operations Clerk / Inventory Control (Current Employee), Portland, OR – September 5, 2013
Cons: male driven industry
My postion is one of operations clerk and inventory control. I am also in charge of continual training for the entier hub. On a typical day I will work with customers on custodmer service issue. Clients for the disposition of the merchandise and communication. Warehouse/office associates to insure deliveries, returns, and inventories are correct. I – more... love what I do but am looking for more training in this field of work. – less
Typical day is being pulled in many different directions due to the lack of appropriate staffing. Warehouses and transportation have not learned to work together for the common goal. Training of new associates is absolutely horrible. Segregation for transportation due to union environment. Upper management lacks communication to solve smaller issues, – more... this creates larger issues. SAFETY, someone is going to be hurt at this particular site, OSHA has already been called & came out for inspection & employee interviews. It's sad because there are some good people out there, to bad their daily communication is about how bad the company operates their business. – less
team leader (Former Employee), Tucson, AZ – August 23, 2013
Pros: co workers, pay, atmosphere
Cons: late weekends, waiting for product
every department was left alone there was no interference from other departments. the day shift ,which was my shift, the six that worked there were together for at least six and a half years. the hardest part of the job was the terrible support from Nogales warehouse, which we had to wait for product to complete orders. we would get the trucks late – more... so we would have to rush to finish orders so they can go out on freight trucks who had only so much time to wait. on the weekends we would be told the trucks will arrive by a certain time, we get in and I would start calling to find where the trucks where at. they would tell me that the trucks haven't left that they will arrive in four to five hours. – less
Forklift Operator (Former Employee), Aberdeen, MD – August 20, 2013
Pros: co-workers and 4 days off a week
Cons: worked on the weekends so didn't get to see my kids much
A typical day was getting my orders for the day and going off to get it all done. Management was good spoke to everyone like they were adults and most of them had a lot of experience in management. Co-workers all got along really well most of them actually hung out outside of work as well. The hardest part of the job was the fact that I worked 12 hour – more... shifts on Friday, Saturday, and Sunday. So during the time my kids were in school I didnt seen them much. The most enjoyable part was that us co-workers did get along so well. – less