No leadership or support, stressful and not worth it.
Pros: Gratis Is the Only Pro.
Cons: No support or guidance, No appreciation, High Stress
I'm sure every experience is different by territory. I was excited, hard working and motivated but my "leader", after promising help and support, promptly abandoned our counter. I have been a leader, and had many great ones and this was definitely the most disappointing experience. Minimal communication or support, high stress, tons of putting in your own hours and absolutely no thanks or appreciation or guidance.
Really the only thing I loved about this job is the customers and the other cosmetic girls.
I have met reps for other counters like Lancome and Chanel, they are very energetic, positive and supportive of their BA's and Counter Managers. I would steer clear of Lauder.