Typical day included 50-70 outbound calls for business probing. You would work hard for 30 mins then you defuse by getting something to drink, walk a lap, toss a ball with an associate, all taking about 5mins, then back on the phones again doing the same thing.
I learned that allowing some freedom in a work environment created a boosted collective spirit of those working. Inside sales can be tough, so any way you can build camaraderie among associates, fostering a positive view of management, should be looked at, no matter how "out of the box" it seems.
The management was a two-headed monster. On one floor it acted like my previous paragraph. On the other floor, it had a much more negative vibe. Strict quotas on statistics that didn't guarantee sales was one glaring issue. Even if an employee was closing more sales than their peers, if certain metrics were not met, termination was eminent, so we had two different incentives pulling in two opposing directions; make more money or keep your job. Not a good mixture.
Most of my coworkers were great to work with. I truly enjoyed working with them.
But, the hardest part of the job was truly the pay. It was a very low wage, with a low incentive to close a sale. There simply was no real monitary reward for working there.
The most enjoyable part of this job was getting to communicate with C level executives and other division and regional leads who knew the value of what we had to offer, and then have a conversation on how we could better streamline their business.