How do you say "offshoring" in Russian? Just ask EPAM. The IT outsourcing company provides software development and other IT services to US and European customers primarily from development centers in Russia, Belarus, Hungary, Ukraine, Kazakhstan and Poland. In addition to software product development, the company offers services in such areas as e-commerce support, data warehousing, customer relationship management, and application integration. EPAM also offers its own hosted and stand-alone enterprise software for sales force automation, content management, order management, and other business processes. More than half of sales come from North America. EPAM went public in 2012.
The company plans to use the proceeds from its IPO to acquire facilities and to make acquisitions of businesses or technologies that complement its expansion strategies.
The company is looking to extend its expertise in targeted industry verticals, which include independent software vendors, banking and financial services, business information and media, hospitality and travel, and retail and consumer. To do this, EPAM continues to recruit IT professionals with specific industry knowledge and to pursue acquisitions that add to its service portfolio and customer base. Another part of EPAM's growth strategy is to make acquisitions of companies that have a significant presence in China, Latin America, and other emerging markets.
Mergers and Acquisitions
It found an acquisition in 2012 to further its expansion plans when it agreed to buy Toronto-based IT consultancy and software provider Thoughtcorp in a deal worth more than $17 million. The acquisition ticks a number of boxes: it bolsters EPAM's presence in North America, improves the company's opportunities for growth in the telecommunications sector, and brings in greater delivery capabilities in areas such as agile development, enterprise mobility, and business intelligence.
EPAM strengthened its presence in the business information and media industry when it bought New York-based Web data management services provider Instant Information in 2010. The purchase expanded its operations in Belarus. The acquisition of Rodmon Systems in 2009 added a large client in the business information and media industry, along with operations in Belarus.
In 2010 revenues were up 48% over 2009, driven by a more than 150% increase in sales to the banking and financials services market, and revenues from the business information and media industry that were 60% higher. Geographically, most of EPAM's growth was from clients in Europe. In Switzerland, revenues were up more than 300%, and the UK saw a 74% increase in sales; both countries have strong banking and financial services industries. Though its profits dipped somewhat during the global economic downturn, the company's net income in 2010 was double that reported in 2009.
The company has expanded geographically by adding client management offices in locations that are close to customers -- including the US, UK, Germany, Sweden, Switzerland, Russia, and Kazakhstan -- and by adding new development centers. Its development center in Poland was opened in 2011. The company's acquisition of PLUS MICRO in 2008 expanded EPAM's operations in Kazakhstan. In certain cases (such as Russia and Kazakhstan), EPAM has both development centers and client management offices in the same country.
EPAM's investors include Renaissance Investment Management and Da Vinci Capital. Its clients include Barclays, Thomson Reuters, The Coca-Cola Company, Expedia, Google, and Sberbank. – less