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Enterprise Rent-A-Car
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2,114 reviews

Enterprise Rent-A-Car Employee Reviews

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Productive work place
Service agent (Current Employee), Rancho Cordova, CADecember 17, 2014
its a typical work place
work with new people every few months
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Great Starter company
Management Assistant (Former Employee), Milwaukee, WIDecember 17, 2014
Great place to learn the in/outs of the sales culture. Great management team, awesome training course. Friendly people.
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Terrible place to work and they lie to you about the hours
Management Trainee (Former Employee), Richmond, VADecember 17, 2014
Cons: hours, managers, no work like balance
Enterprise Rent A Car is a terrible place to work. STAY AWAY.. There is no job security and they work you like a slave for little pay. When they hire you the tell you the max hours you will work are 48 hours. Thats a lie you avg 56-60 a week. The so called managers talk down on you like they are better than you. They have you in the cold washing cars – more... and cleaning them like its your job. They do not really care about their workers. A friend of mine died and i was on the phone getting the news. One of the managers asked why was i on the phone i told them i just found out a close friend just died. And they tell me and i quote ;"THAT IS NOT IMPORTANT RIGHT NOW" WHAT KINDA PLACE OR PERSON SAYS THAT ABOUT SOMEONE THAT JUST FINDS OUT THEIR CLOSE FRIEND JUST DIED. – less
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Intern
Intern (Former Employee), Pottsville, PADecember 16, 2014
Great company as far as teaching you how to run a business and develop professional skills.
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great company to have on your resume .. for what that's worth.
Management Assistant (Former Employee), Orlando, FLDecember 16, 2014
Pros: fortune 500 company, promotes from within.
Cons: long hours, low pay, micro-management
This company takes advantage of recent college graduates because they can get away with working them to the bone and paying them close to minimum wage for the amount of hours they put in.

Promotes from within but being a fortune 500 company, it is not okay to pay these kids $30,000/year and work them 60 hours a week on the regular. They hire more college – more... athletes than any other company simply because most college athletes don't give themselves the proper education (even if it was free) and weren't good enough to go pro in whatever sport they played. It doesn't take a rocket scientist to rent cars and where a white shirt and tie. Again, this company is great to have on your resume .. but they simply take advantage of college grads and it's kind of ridiculous. – less
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.Net Developer
Net Developer (Current Employee), St. Louis, MODecember 16, 2014
Enterprise Rent-A-Car is a car rental company headquartered in Clayton, Missouri, United States in Greater St. Louis. In addition to car rental, Enterprise also oversees commercial fleet management, used car sales, and commercial truck rental operations.
Enterprise Rent-A-Car was established in St. Louis, Missouri in 1957 by Jack C. Taylor. Originally – more... known as "Executive Leasing Company," in 1969, Taylor renamed the company "Enterprise" after the aircraft carrier USS Enterprise, which he served on during World War II. In 2009, Enterprise became a subsidiary – less
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Demanding, but rewarding
Management Assistant (Former Employee), Danville, VADecember 15, 2014
This company provides a great number of skills and benefits. If you have a desire to advance, you will be given the tools required to do so.
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Driver/valeter (Former Employee), n/aDecember 15, 2014
typical day at work would be to clean cars and deliver or collect cars from customers houses. what i learned was how to clean cars to a very high standard for the customers. the hardest part of the job would have to be learning the areas of where you delivery the vehicles. most enjoyable part of the job would have to be getting to drive most types of – more... cars available on the market – less
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fun place to work
Rental Agent (Current Employee), Louisville, kyDecember 13, 2014
It is always busy and we have to provide great customer service. give the customers great selection and help them have a great experience when they come to our counter
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60 - 70 hour work weeks
Assistant Manager (Former Employee), OhioDecember 11, 2014
Cons: 60 - 70 hour work weeks. no one should have to put up with that.
You will be worked to the breaking point.

When you first start, you will work 48 hours. They tell you in your interview you may work a few more hours here and there as a manager, but you're running the business, so its not that bad. What they do not tell you is you will have no life what so ever outside of their walls. They will drain everything they – more... can out of you, make as much money as they can, then replace you with a new batch of fresh grads when you can't take it anymore and leave.

They claim to want "entrepreneurs" to run their branches as if they were there own business, however you don't get to make any decisions. You have a very specific plan you have to follow with no deviation. What they are really looking for are the exact opposite of entrepreneurs.

All of this wouldn't even be that bad if they were honest about it. However, from the moment you walk into the door until the moment you get promoted to a salary employee they will fill your head with tales of how wonderful the place is and how people can make so much money there.

Advancement is VERY limited. You start as a Trainee, get promoted to Management Assistant, then Assistant Manager, then Branch Manager. That is as far as you should ever hope to get. I worked there for years and only saw 2 Area Manager spots open. People will move across country for Area Manager opportunities, so unless you lucked out with an amazing sales staff and area with no over head, there will be someone out there better that will get the job, if one ever opens. They will dangle the Area spot like a big carrot. Their lives do seem amazing, making 6 figures, leaving when you want to, spending most of the time "marketing" which means playing golf and drinking. But it's nigh unattainable.

Unless you really want to work an average of 65 hours a week, getting paid a mediocre at best salary and dealing with the worst customers on planet earth then STAY AWAY. – less
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Customer Service is first
Customer Assistance Representative (Current Employee), Los Angeles, CADecember 11, 2014
Pros: free lunches, diverse customers
Cons: schedule, constant shuffling of employees from branch to branch
A typical day at Enterprise is making sure the customer is completely happy from the moment they step off the airport shuttle bus to the time they return their vehicle.
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good
Management Trainee (Current Employee), Woodbridge, VADecember 10, 2014
Pros: promotions are pretty quick
Cons: long long hours
Good for the most part hours are very long enjoy everyone I work with. Everyone has to start at the bottom and promotions are based on performance versus how long you have been with the company
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Awesome Employment
Customer Service Representative (Current Employee), Diberville, MSDecember 9, 2014
I really enjoy working for Enterprise. The staff is outstanding. I get to interact with customers all day, and they really make my day go by.
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Hard work
Management Trainee (Current Employee), Hammond, INDecember 9, 2014
Enterprise is great for getting your feet wet in the business world but if you are looking for any work life balance this is not the company for you.
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I loved my job and my co-workers
Account Specialist (Former Employee), Wayne, NJDecember 9, 2014
Pros: the fun enviroment. you didn't feel like you were going to work. my co-workers.
Cons: the company being a budget freeze for so long. it was hard, but i still came in and did my job. i loved what i did. my commute. no one likes long drives. again, i did it because i loved what i did.
My job was completely customer service. I had to be on my 'A' game everyday. You have customers in situations that are not prepared and are thrown off at the last minute. You need to be prepared for every situation. I loved being able to make a bad situation go from bad to good. Knowing I was just a 3rd person with a possible right answer. That's all – more... I cared about.

Working for two different departments for so many years was great. I learned two different jobs. I got to see both sides as to why both sides do what they do. Not many employees get to see that. I then get to take that into the field when I hosted training classes.

My job was honestly always hard. I had to make sure I was always on my toes. I never knew what task was going to be thrown my way and then expect results ASAP! I liked the challenge. It helped me as the employee, and proved to both companies I was the employee for them as well as their customers.

My co-workers were always there with support if I was not able to figure a situation out. The team work was great. – less
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Managers Assitant
Assistant Manager (Former Employee), Portland, ORDecember 8, 2014
Sales Sales and more Sales -
What have you done for me lately the the common mental game they play.
Benefits are great....actually amazing!
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Fun place to work
MANAGEMENT TRAINEE (Former Employee), Naperville, ILDecember 8, 2014
Great place to start working straight out of college. You are expected to work long hours and yes you will have to wash cars while wearing your suit. But I did learn quite a bit while I worked there. Enterprise also promotes from within so you have a lot of opportunity to grow within the company.
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A fast-paced and fun place to work
Service Agent (Current Employee), Grand Rapids, MIDecember 8, 2014
Pros: great coworkers
Cons: no chance for advancement without degree
Overall, very good group of employees, that seem to care about you. At times, it can be very busy and hectic and it may seem like its not worth it, and at other times it can be very slow and you wonder why you get paid to do nothing.

Almost all the office workers are being trained to be managers or are managers. The problem I find is that almost all – more... the people there have no real world work experience (since most are recent college graduates) and because of this many are terrible problem solvers. In the region where I worked they required that you have an associates with 3 years of high level sales experience or a bachelors degree or higher in order to be considered for their entry level management trainee positions, which is the launching point for almost all upper management. – less
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Good, [car] cleaning, hard-working fun.
Management Assistant (Current Employee), Boston GroupDecember 8, 2014
Pros: culture, benefits, career, stability, networking
Cons: hours, lunch breaks, male- female ratio
You never know what a day will entail which was one of my favorite aspects of the job. One day you're cleaning cars in dress pants and heels and the next you're driving 100 miles away to get a suburban whereas another day you're sitting in a body-shop passing out donuts and writing contracts hand over fist. The hardest part of the job was the schedule: – more... 5-6 days a week; 10-12 hour days which on average totaled about 55 hours per week. However, the management, co-workers and overall culture made the long days fly by- which is great because you'll see these people more than your own family and friends. The staff is by far the best part of working at Enterprise. The pay is generous too considering what you're doing. It's not hard but it is a lot of honest, hard-work. – less
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Assistant Manager (Current Employee), Georgetown, kyDecember 7, 2014
Work 10+ hours a day managing others all while doing 10 different tasks at once while only getting paid to do one.

About Enterprise Rent-A-Car

Enterprise Holdings is in the driver's seat in the global car rental business. Through its Enterprise Rent-A-Car, Alamo Rent A – Read more

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