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Enterprise Rent-A-Car
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854 reviews

Enterprise Rent-A-Car Employer Reviews

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Hard to make the big bucks
Sales Branch Manager (Former Employee), Tucson, AZ – April 24, 2013
This company's value have changed significantly since I worked here almost 9 years ago. Not much positive to say anymore.
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Branch Operational Plan
Branch Manager (Former Employee), Northeast Ohio – April 24, 2013
Pros: teamwork environment/promotions based upon performance
Cons: no work life balance/70 work week
My objective was to oversee the operations of the branch, and train in accordance with a customer service, employee development, client growth, and profitability plan. Inspiring other people to understand the business was a major motivation for me. Management was very fair and offered options for each and every employee.
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Its an ok place to work
Senior Customer Service Representative (Former Employee), Hobbs, NM – April 24, 2013
Pros: training
Its a very fast paced job. The money is not very good but they have great training. Co workers are exciting people.
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Fast paced and exciting atmosphere
Branch Manager (Former Employee), Corbin, KY and surrounding areas – April 24, 2013
Pros: the ability and confidence to manage your own business.
Cons: support from other branches and high turnover
This was an exciting place to work. Being a Branch Manager entailed many different responsibilities. I was, basically, running my own business. Enterprise provided training that taught me to manage a branch from top to bottom. This included training of employees, marketing, sales, and accountability. Sure, we worked long hours six days a week, but each – more... day always brought new challenges. I had a staff of seven employees including myself. We opened this particular branch with two cars and we had one hundred and seventy-five cars in our fleet in 2006. This was a direct result of our marketing efforts. We found new business each and every week. This resulted in many awards for my branch. – less
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Long hours very low pay
Management Trainee (Former Employee), Knoxville, TN – April 23, 2013
Pros: insurance, rental discounts
Cons: overworked, underpaid, management, favoritism
I would not recommend working here. This company takes extreme advantage of their people. In a down economy they are able to fulfill their employee needs but I doubt in a good economy people would go here if they had other choices. It looks good on a resume because other companies know you worked hard day in and day out.
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Great Teamwork!!!
Service Agent/Driver (Current Employee), Mineola, NY – April 22, 2013
A typical day at work required alot of driving, customer interaction, and maintenance for each car in our fleet. I learned to be very efficient with time, and management always knew what was best. Working with coworkers was always easy because were very outgoing people from very different places. Driving different cars everyday was the most enjoyable – more... part of the job, because you never knew what to expect! – less
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productive
Service Agent (Former Employee), Lafayette, LA – April 22, 2013
Pros: discounts on rental cars
my co-workers were easy to get along with, the fun part the job was get to drive new cars
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Productive and reqarding work place enviornment
Management Trainee (Current Employee), Columbia, SC – April 19, 2013
Pros: great networking abilities
Cons: decreased fleet sizes at high traffic times
I am challenged on a day to day basis, with ensuring that each customer that has a rental need, is given exceptional customer service, and has an overall great experience with our rental company. As the senior manager in my branch, I ensure to provide my team with support, leadership, and a fun an friendly place where teamwork is a major priority. Although, – more... this job has been very rewarding, it does has challenging parts. Due to high traffic times, the fleet of cars decrease, which at times causes customer service concerns, but by dilligently working my callback system, and communicating with my team members, we always maintain to increase our fleet. – less
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Great Job for young people
Branch Manager (Former Employee), Indianapolis, IN – April 19, 2013
If you are a recent college graduate without a job, then this company is a great place to start.
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Car Prep
Enterprise Rental Car (Former Employee), Matthews, NC – April 19, 2013
Pros: the discount
Cons: the pay
A typical day at work is washing, cleaning, and sending the car to different area, what I learn was how to use Microsoft excel and file insurance report, and the management was easy to get along with. My co worker was easy to along with, the hardest part of the job was dealing with certain customer, the most enjoyable part of the job was traveling to – more... different area. – less
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Productive and hard working
Branch Assistant Manager (Former Employee), Searcy, AR – April 18, 2013
From my work experience I have learned how to better at customer service. I also have figured how great it is to be able to multitask in order to complete things in timely and orderly fashion. I have realized how much better it is to work steady and hard all day instead of not being very productive for the day.
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Typical Corporate Job
Administrative & Accounting Coordinator (Former Employee), Rockville, MD – April 18, 2013
Pros: great fun people!
Cons: long work days for rental
Depending on where you start in this company determines how you will view it. Rental was usually fun, unpredictable and a nightmare all at the same time. Corporate was totally different ...it was a typical corporate job. Overall I learned that you have to be willing to work hard in that company (or anywhere) to get what you want in life.
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Great company to begin your career.
Assistant Branch Manager (Former Employee), Waterford, MI – April 18, 2013
Pros: great employees and benefits.
Cons: long hours.
The more i reflect on my experience at enterprise, the more i appreciated it. Training was continuous regardless of your level and they took care of their employees.
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Staff Accountant
Accountant (Current Employee), Dallas, TX – April 18, 2013
Pros: good team environment
Cons: lack of growth potential
• Prepares internal financial statements by gathering and analyzing information from the general ledger system and from departments
• Prepares general ledger entries by maintaining records and account schedules, month end statement closing procedures
• Performs bank reconciliations and audits cash management procedures for all branches in region
• Performs – more... ad-hoc reporting and completes special projects as assigned
• Provides accounting support for customers by reviewing financial information, researching payment – less
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Fun work environment
BRANCH MANAGER (Former Employee), Columbus, GA – April 17, 2013
Pros: benefits, work/life balance
Cons: cleaning a vehicle that was stolen, or involved in a criminal act
Review reservations and schedule delivery for corporate accounts. Make sure vehicles are road ready and clean. Assign daily duties to staff members, coordinate pick-up of customers with body shops or customers. Learned customer service and time management, conducting behavioral interviews and recruiting. Management was strict but consistent and caring. – more... Co-workers were team players. The hardest part was not having enough vehicles for customers and having to deliver vehicles sometimes during late hours, or repossessing a vehicle that a customer refuse to return. The most enjoyable part of the job was going to work daily. – less
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Tough, stressful, character building!
Assistant Manager (Current Employee), London, Cork – April 16, 2013
Pros: character building. hands on.
Cons: long hours, very stressful.
Hours 0745-1830/1900

Very full on. Very busy, overworked.
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Great place to start a career
Branch Manager (Former Employee), Leesburg, VA – April 16, 2013
Pros: fun atmosphere with frequent company events
Cons: extremely long hours, high stress and no work life balance
Enterprise provided me with fantastic sales training and a fun environment for many years. The culture is youth oriented so it is a perfect place to gain experience coming out out college. Money and compensation can become decent within 2 years and the benefits are great. My only reservation would be work life balance. You will work in excess of 50 – more... hours each week, more as a manager. This is why it is a great fit for new college graduates with minimal if no family obligations. If you are married with kids the job will put a strain on your life at home due to the long hours and high stress load of the positions. – less
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Like a horse chasing a carrot on a stick
Branch Manager (Former Employee), Columbus, OH – April 15, 2013
Pros: getting experience is sales and customer service
Cons: long hours, poor pay, false promises on income and promotional opportunities
This company revolves around bringing in young college graduates, training them how to do a job, and then working them extremely long hours until they get frustrated and leave. They set you up to get promoted based on your performance, but, then they decide when they "feel" you are ready. If you are crazy enough to stay, and you are "in" with the right – more... upper management, you have a chance to make some good money and a mid-upper management position until they find a reason to fire you or ask you to leave.

In short, this company is a great resume line, but, not a career. – less
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Aggressive sales culture with a huge focus on customer service
Branch Manager (Current Employee), Mahopac, NY – April 15, 2013
Pros: great benefits, company car, and strong training program
Cons: the pay, and the 12 hour work days
I loved the company and worked for them for almost 3 years right out of college. They run a very competitive company that does a great job of pushing sales and driving income. Their typical work days can run around 12 hours so that was a very long day. I loved dealing with the customers, It gave a different feel to everyday and helped the days go by – more... faster. The most difficult part of the job was the changes they made while I was employed by them. Changes to the way managers were ranked and changes to the commission we made as managers (they started paying us less). – less
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YES !
Service Agent (Current Employee), Columbus, GA – April 14, 2013
A day at work : Receive a list of cars to be cleaned, cars that need to be taken to get oil changes, minor scratches etc.
I have learned : That it is not hard at all to clean 12 cars in under 2 hours.
Management : Is great ! I have very good management that allows me to change my scheduled when I 1st started, but now I am okay!
Co- Workers : As of now – more... it is just me on schedule.
Hardness : So far it is easy , I feel any job is easy if you make it .
Enjoyable : Yes ! I get to drive, which is something I love doing, as well as interacting with customers about there cars. – less
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About Enterprise Rent-A-Car

Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations – Read more

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