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Enterprise Rent-A-Car
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1,554 reviews

Enterprise Rent-A-Car Employer Reviews

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Excellent coworkers and work environment. Flexible hours and opportunity for moving up in company
Car Detailer (Current Employee), Winnipeg, MBApril 14, 2014
I've been there for two and a half years now, and it is an excellent job. I would recommend it for anyone who enjoys driving new cars, working outside for the most part, and dealing with customers. Good training, good work experience for multiple other career fields, and highly recommended.
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GOOD PLACE TO LEARN ABOUT BUSINESS
Management Assistant (Current Employee), THORNHILL, ONMarch 27, 2014
Pros: good business training
Cons: long hours
Learned about managing business
helping customers out
checking in cars
mostly busy days
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Good competitive culture
Branch Manager (Current Employee), Toronto, ONMarch 24, 2014
Good competitive culture, plenty of opportunities to advance.
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GOOD
Management Trainee (Former Employee), North York, ONMarch 20, 2014
Pros: positive attitude, good benefit
Cons: long hours
The attitude of the company is very positive, friendly working environment, long hours on the job average about 55 hours on site including lunch sometime more.Good benefit and great help from the managers
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Great place to work
Car prep (Current Employee), AjaxMarch 20, 2014
Great place to work with great staff and good location.
working hours are good and the location is great. Busy day fly by with the great friendly staff. At the end of the day we walk home all satisfied with the work and achievement.
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DON'T DO IT
Management trainee (Current Employee), CalgaryMarch 19, 2014
Pros: zero
Cons: everything
96 hours every two weeks for full time MTs full pay cheque is 1250... If you are stuck at a bad branch you do everything from cleaning cars in your suit or delivering a car with no driver behind you so you wait outside during winter.. Don't waste your time they feed you the lies of promotions all day everyday.. There's mts in my branch that's been here – more... for 4 years.( they say you can be branch manager in 3 1/2) if your "sales" number is not above average you will never make it anywhere and if you don't beg customers for shouts you'll never get noticed by upper management. Overworked under paid if you make assistant manager hours and stress is 10x more and pay is not worth the jump

The only upside is SOME of the people you interact with daily but it's only some – less
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Not the best
Customer Assistance Representative (Former Employee), Regina, SKMarch 16, 2014
Pros: advancement, benefits, sales training
Cons: negative work environment, pressure to maintain numbers, high turnover, hostile coworkers due to advancement
Enterprise is a good company for people looking to advance. It is busy, and fast paced. Management cares more about numbers than employees though since their bonus is based on this. The pay is not great compared to other rental companies that make commission. At Enterprise you make commission for your managers and this puts a huge pressure on sales. – more... Customer satisfaction is a key point though and I felt this was a positive. As I said you can advance, but you need to be in the "club" in order to do so. Overall, I did not enjoy this job because of the enormous amount of performance pressure with very little return for myself as I was not seeking advancement. – less
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Productive and fun workplace
Service Agent (Current Employee), Toronto, ONFebruary 12, 2014
Pros: free coffee and snacks, 1 hour lunch break, 55% off employee discount
Cons: long days (7am to 7pm)
-Great employers and management
-Great for business, retail, and customer service experience
-Great environment and includes a fantastic team
- Best part of the job is to drive brand new BMW's, Mercedes Benz's ect...
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Productive work environment
Senior Customer representative (Former Employee), Calgary, ABFebruary 10, 2014
Pros: good management
Cons: long hours
The Management was amazing, the pay was alright. very understanding and good benifits
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Productive workplace, long hours and good advancement
Branch Manager (Current Employee), AlbertaFebruary 4, 2014
You will work long hours but there's always room to grow in Enterprise if you prove yourself.
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Good place to work with the right crew of staff
Management Trainee (Current Employee), Calgary, ABDecember 17, 2013
Pros: discounts
Cons: long hours
Printing, signing and filing rental contracts. Furthermore, being a liaison with body shops, insurance companies, and adjusters.
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Productive and fast pace envoirment
Customer Service Representative (Current Employee), Mississauga, ONDecember 16, 2013
Pros: meeting, dinner and staff gatheings
Cons: long hours
It was a very well organized company. Every day for me at work was very busy, lots of paper work / learning being able use new software's. New clientele account setups appointments during tax season. The hardest part of the job i would say was to not stay busy. Overall i would say very talented co-workers and we worked as a family.
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Management Trainee Program
Customer Service Representative (Former Employee), Oshawa, ONNovember 24, 2013
Pros: job security
Cons: long hours, internal cliques
My time at enterprise was well spent getting to acquire alot of new skills and knowledge. days were long but there was great job security and was chances for advancement (as long as you are in tight with management)
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Fast-paced, professional working environment
Car Service Agent (Current Employee), Toronto, ONNovember 6, 2013
Pros: staff room, drive cars, fun staff
Cons: being outside in the cold, driving for long periods of time
-Worked on a fixed schedule either 7am-6pm or 12pm-6pm
-First thing is the check in vehicles that have been dropped off my clients
-Clean and wash on average 20 cars a day
-Whenever I am not stationed to detail cars, I would be sent to drop of or pick up clients
-I am to give each client a safe and enjoyable ride to their destination
-All co-workers – more... are great to work with, its also a younger staff
-The most enjoyable part of job is all the jokes we have working and being able to drive different cars
- The hardest part is during to winters haven't to be outside – less
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good pt job
Car Jockey (Former Employee), Markham, ONOctober 23, 2013
good flexible hours ,for part time work , staff is very professional
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Practically slave drivers
Management Trainee (Former Employee), Lloydminster, ABOctober 16, 2013
Pros: free lunch at meetings
Cons: managers are too personal, accountablilty, work/life balance, micromanaging, very strict dress code, unfair advancement requirements
Enterprise has too many problems to mention, but by far the worst are the fact they expect 50+ hours a week minimum. They expect this because the "Guaranteed minimum wage" is 40k a year but most of your money is made in overtime since they only pay 14$ an hour. Also this is a thing they do not explain well during the interview process and you will not – more... realize till roughly your second week.

Other problems include job security (if your numbers are too low, or your having a bad day and you are a little off on the dress code your job is at risk), Management micromanaging (area managers make most of the decisions regarding the branch but often only visit one day a month), Accountability ( the management system is designed that the area manager make 90% of decisions regarding branch development but branch managers hold all the accountability if the decision leads to negative growth whereas if it produces positive growth they get promoted), Advancement requirements (the advancement requirements/promotions are not based on ability but purely on branch numbers eg. there was a big hail storm in Calgary and huge demand for rentals, numbers went up and a dozen people got management promotions because of the high numbers not because they were the best people), and managers will call you after hours. – less
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Branch coropate accounts manager
Branch Corporate Account Manager (Former Employee), TorontoOctober 1, 2013
Responsible for all corporate rental sales and relations
Weekly outbound sales call to new and existing clients
Conducted daily sales and marketing calls to clients to arrange potential contracts
Closed rental car sales in timely professional manner
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Wow! I loved my time at Enterprise.
Assistant Manager (Former Employee), Welland, OntarioSeptember 25, 2013
I was able to develop my marketing and sales skills with a great team.
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Busy, Fun, Fast paced customer related environment.
Assistant Manager (Current Employee), EdmontonSeptember 18, 2013
Pros: team building events
Cons: long hours
A Typical day at work involves Managing the floor, Making sure every customer is helped in a timely friendly fashion. Leading my team to drive customer services and profitability of the branch. This involved team building, training, and organizing in-house contests to make work fun and build friendly competitiveness between other staff at the branch, – more... relating to up-sells.

I've learned a lot of things working with enterprise. I've had lots of opportunity to hone my customer services skills. As well as leading a team of people running a successful branch. This includes training, developing and team building.

The most enjoyable part of the job was probably the people who I get to work with.

The hardest part about the job is the work life balance. Working with Enterprise involves putting in a lot of hours. However since my latest promotion, I now work an average of 11-12 hours a day, sometimes without taking a lunch. This leaves me drained at the end of the day and I find i'm neglecting other aspects of my life. – less
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Very Flexible Hours
Car Prep (Former Employee), Edmonton, ABSeptember 15, 2013
Pros: great people and hours
Cons: low pay
Great Team, and environment,
Great Team, and environment
Great Team, and environment
Great Team, and environment
Great Team, and environment
Great Team, and environment

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About Enterprise Rent-A-Car

Enterprise Holdings is in the driver's seat in the global car rental business. Through its Enterprise Rent-A-Car, Alamo Rent A – Read more

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