Enterprise Holdings Employee Reviews

Found 222 reviews matching the search
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Great - for some
Customer Service Representative (Former Employee) –  edmonton8 September 2015
I loved working here, but the long hours really put you to the test.
I learned a lot and they give you a lot of responsibility. Every manager is a little different, so you just have to adjust with the different managing styles, as you will go through a few different managers in every branch
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productive
Bilingual Collector (Current Employee) –  Toronto20 August 2015
Always meeting company's requirement
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.
• Performing other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlisting the efforts of sales and senior management when necessary to accelerate the collection process.
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Excellant career starter!
Fleet/Vehicle Acquisition Manager (Former Employee) –  Calgary, AB6 August 2015
Enterprise is definitely a place you should look into if you're interested in learning how to run your own business. Training is non-stop and the culture is wonderful
Pros
Pay/benefits
Cons
Emphasis on selling certain products
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Customer service based industry
Customer Service Representative and Shuttle Driver (Current Employee) –  Winnipeg, MB2 August 2015
I pick up customers from our dealerships, body shops or our customers homes and bring them to our rental branch to get them a rental vehicle. I will explain the rental process to them so they are ready to go and know what to expect. Often times our customers have never rented a car before or are repeat customers that I have established a relationship with. We have a fun sales culture in the branch which allows everyone to get a long. The hardest part of the job is the customers who take out their frustrations on you. The best part of the job is the customers who appreciate the extra things you do for them.
Pros
The repeat customers who remember you and what you talked about the last time they saw you
Cons
the slower times in the branch when nothing is happening, I like to be busy
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Good launch to a business career
Branch Manager (Former Employee) –  southern ontario28 July 2015
If you are looking to get a good understanding of everything business this is the job for you. You start in the same position as everyone else and move through the ranks as long as you have strong sales and customer service skills. They spend the time to help you develop your business acumen, and you can move up the ranks quite quickly if the conditions are right. The only downfall is that this is a position for new graduates or people without families. The hours are long once you get to management level (60+ hours/week) and you have to sacrifice your personal life for this job. If you are young, hungry to advance, and dedicated to working hard, this job is perfect for you. As you get older, and take on more responsibility in your personal life (marriage, kids, ect.) you will find that you must choose between your career and your personal life. This job does put a lot of strain on your personal relationships as you are never home to help build them and make them stronger. My advice to anyone considering this position is to get in young, learn as much as possible, and get out before you lose your personal life.
Pros
great business training
Cons
long hours, no work life balance
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Fun Work
Service Agent (Current Employee) –  Ottawa, ON23 July 2015
the most enjoyable part of this job was getting to go on long drives in nice cars. The company has alot great management that you get to work with and the co-workers are also in great moods and ready to get into work.
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Long Hours
Customer Service Representative (Current Employee) –  Chilliwack, BC22 July 2015
Unable to accomplish much of a personal life as you need to work long hours at a lower wage to sustain minimum living wages. Was told there would be room for advancement but have been unable to advance after meeting required numbers and scores.
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Fun and hands on work
Car Detailer (Current Employee) –  Calgary, AB20 July 2015
Working for enterprise car rentals as a car detailer was an enjoyable experience. Employees get to work with amazing coworkers and see lots of new vehicles. The management was excellent until one of the managers got fired. Since then a new manager has been appointed and working there has gotten more difficult. Employees are asked for more overtime hours and have a vast increase in workload.
Pros
Drive new vehicles, Great work force
Cons
Long hours, Lot of work load, Difficult to schedule change
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They need to change their number system
CSR/ Work From Home (Remote) (Former Employee) –  St. Louis, MO29 June 2015
Enterprise is a great company, but the number system they use doesn't support their good employees. They need to take a look at that and figure out something better.
Pros
Discounts on rental cars
Cons
Number System
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Fun place to workk
Phone Representative (Former Employee) –  Mississauga26 June 2015
It is fun place to work good atmosphere and friendly environment
Had a great time at this company while i was working ,
Learned lot from the company,Had gained lot of experience
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management is not good
Accounts Payable Clerk (Current Employee) –  709 millner ave25 June 2015
it was a job where they were only fair to some people and not to others and not because of how well they performed .
workers were friendly and nice
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Processed rental cars at YYZ Airport
Rental Sales Agent (Former Employee) –  toronto, on22 June 2015
Served as the primary sales contact in order to determine relevant products &
services for the executive car rental program.

Responded to and qualified incoming online and phone inquiries.
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good
Prep (Current Employee) –  Ottawa12 June 2015
I work hard consistently, always find something to do and make sure that im always doing something progressively. Love it, but need more hours
Pros
Understanding staff
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Great Starting company for young professionals
Assistant Manager (Former Employee) –  Toronto27 May 2015
Great Starting company for young professionals. Great training program. salary is as good as your willing to work for it. Work life balance is highly skewed towards the work. Always busy and something to learn. management in this company is very hit or miss.
Pros
lots to learn
Cons
long, hard work
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Fast paced workplace that rewards your effort.
SR. CUSTOMER ASSISTANCE REP (Current Employee) –  Orangeville, ON27 May 2015
A very fast paced customer service and sales environment. Demands the ability to multitask on the fly. Organization and communication skills are an absolute must.
Can be a difficult job, but it is only as difficult as you make it.

Great corporate discounts both within the company and out.
Pros
Frequent staff events and corporate discounts
Cons
Long working days
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Great job for the constant achiever
Management Assistant (Current Employee) –  Barrie, ON25 May 2015
Very good structure. Promotes teamwork. Good training systems. Great company to work for, although the Job is very high paced, and doesn't allow for a great work/life balance.
Pros
Career advancement
Cons
Long hours
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What is it all about
Management Assistant (Current Employee) –  Toronto22 May 2015
Working for Enterprise-Rent-A-Car you have to enter this company with a business mind set, ready to work hard and be hungry to advancement. A typical day at work is rise early and leave late working extensive long hours, but its for helping people providing them a needed service. What I have learned is being a leader and how to run a successful business. Sales techniques that have helped me advance within my career and also how to be a much better seller. The most enjoyable part of this job is the people I have helped giving them my definition of exceptional customer service.
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good people hard work
Service Agent (Former Employee) –  london ontario6 May 2015
the job is a good entry level position into the enterprise company. a typical day consists of washing cars and driving people to and from there homes or officers to the branch or home.
Pros
new cars
Cons
long hours and hard work conditions
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great place to work
Driver/Administrative Assistant (Current Employee) –  Montréal, QC4 May 2015
great company. long hours.
lot to learn. get to drive new cars. Good stepping stone for the future.
it helps you advance and learn a bunch of skills.
Pros
free lunches once a week
Cons
long hours
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Fast Paced but a fun workplace with a helpful team
Sr. Customer Assistance Representative (Current Employee) –  YYZ - Toronto Pearson International Airport28 April 2015
A typical day at work constantly involves dealing with different customers and aiming to satisfy each and every customers needs.

The team of employees and management are very helpful and supportive, they continuously help each other accomplish duties in a timely and professional manner.
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Overall rating

3.6
Based on 5,101 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
3.3
Job Security/Advancement
3.5
Management
3.5
Culture
3.6