Always meeting company's requirement
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.
• Performing other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlisting the efforts of sales and senior management when necessary to accelerate the collection process.