Enterprise Holdings Employee Reviews

Found 254 reviews matching the search
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Great for starter Management Experience
Assistant Manager (Current Employee) –  Guelph, ON14 August 2017
Long hours with little work/life balance
Very corporate structure
Great people to work with at branch level
Excellent employee training/development
Pros
Sales incentives/bonuses
Cons
Long hours
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Great place to work
Service Agent (Former Employee) –  Ottawa, ON4 August 2017
Learned lots and really enjoy working with my coworkers, long hard difficult days but made some good freinds and would certainly work there again. Pay wasn't great.
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fun environment
Senior Account Coordinator (Current Employee) –  Toronto, ON1 August 2017
You have a blast working with your coworkers. You gotta have good salesmanship. It can benefit you if you good at your job. However, if you are not good in sales you can definitely feel the pressure.
Pros
great coworkers
Cons
pressure to make sales
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High expectations low pay they give a raise then you get fired
Reservation Sales Agent (Former Employee) –  Burlington, ON26 July 2017
At first it wasn't too bad a quick training of two weeks and they expect you on the phone taking calls 8 days in. For some this is too quick I was okay with it though. about 50% of the people who started training were gone within the end of the training.

Back to back calls and many rude customers who just want rental prices. I was put on a year of probation because a customer was yelling and swearing at me and I disconnected the call. No warning or anything, which was kind of interesting because I was also trying to switch my schedule and after that was not allowed too. This happened within the first month of working there also.

Every month they have a "1v1" with you where you get told where you're doing well and where you're not. They expect a 4 minute minimum AHT (Average Handle time), 92% of Adherence (on phone time excluding transfers, personal time or internet issues),45% reservations made and 60% of people who actually rent the vehicle.

So after a year of working there they decided to give us all a raise of about $3 which was nice. Until you figure out they fired about 10 people a month after this raise was given. Basically you're not allowed to take bathrooms breaks outside of breaks and lunch, I even had an issue with my stomach and still that didn't matter.

While the pay and the benefits might seem nice at first, the calls are repetitive and brutal to say the least, back to back and you will need to be at your desk for 9 hours a day. Excluding the hour Lunch and two 15 min breaks. There is also unpaid Lunch in which they force an hour. God forbid you want
  more... to stretch your legs or use the bathroom during work times.  less
Pros
Pay rate after a year, Benefits, being able to swap and give away shifts
Cons
No communication with others, Unachievable expectations, long repetitive calls, Not being able to take breaks to stretch legs or use bathroom whenever needed, incompetent supervisors
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Fun, very friendly managment
Management Trainee (Former Employee) –  Ottawa West, ON21 July 2017
Great place to work. Staff is very friendly, management is encouraging and makes you feel more than just a number. I felt like my coworkers were like family.
Pros
Good benefits, company gives you clothing allowance
Cons
Really long hours, not enough days off
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Assistant Manager
Assistant Branch Manager (Current Employee) –  Edmonton, AB17 July 2017
A normal day of work will include, 10+ hrs. Awesome management training program. The people they hire are mostly like minded, so easy to work with. Team work is huge here.
Pros
Benefits, co-workers
Cons
Long hours
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job work
Security Guard (Former Employee) –  Enterprise, ON3 July 2017
like to give work place to me, give ticket and house.job good skill to me like work securityin job come to me, give holging one month go home.enjoyablet part of the job security
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Great workplace
Car Prep/Driver (Former Employee) –  Timmins, ON29 June 2017
Enterprise is a great place to work with amazing employees working for them. Teamwork is essential to the organization and how it operates. Very fast paced environment but also professional setting. The most enjoyable part of this job is getting to drive different varieties of vehicles and the amount of road time you get.
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Excellent Opportunity for younger go-getters
Assistant Manager (Current Employee) –  Midland, ON17 June 2017
Great company to grow within but if you're not willing to relocate your options are limited. Perfect environment for young go-getters with no ties to home/family. Lots of hours BUT lots of opportunity!
Pros
a variety of job options
Cons
work life balance is poor, long hours!
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Okay environment
Car Detailer (Former Employee) –  St. John's, NL15 June 2017
Safety was not a priority in this establishment, mixed with poor communication between management staff. Cleaning team was often unfairly treated by sales team.
Pros
Often payed lunches
Cons
Unnecessary long hours
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environnement
Représentant Service à la Clientèle (Current Employee) –  Montréal, QC13 June 2017
Travailler chez Enterprise holding , c`est travailler pour une grande entreprise familiale qui gère une immense flotte de véhicule et qui serre des millions de clients partout dans le monde.
Pros
rabais sur les locations de voitures
Cons
l`horaire de travail est invariable
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Product and fun
Management Trainee (Former Employee) –  Welland, ON30 May 2017
Great training for customer service. You meet a lot of new people and coworkers usually end up having a good sense of humor due to the the daily frustrations that come with the job. Overall a good place to work and obtain skills.
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Awesome job with a great team!
Car Prep/Driver (Former Employee) –  Lower Sackville, NS30 May 2017
After the morning pow wow with the team you grab the car keys and head out to clean them up. Using a variety of tools you make the cars look like new.
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Fun place to work
Car Prep (Former Employee) –  Ottawa, ON24 May 2017
Nice discounts. The cars that i drove also were a nice add on. The only problem i had was with the management whom didn't let me take lunch sometimes which was not even legal.
Pros
Discounts
Cons
Long hours
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very friendly environment
service agent/car prep agent/car jockey (Former Employee) –  Woodbridge, ON22 May 2017
position not difficult to learn
a large variety of tasks to complete
opportunity for long employment
lots of on the job training
very friendly staff
workload not heavy
flexible hours
Pros
close to home
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Fun Place
Part-time Rental Agent (Former Employee) –  Nisku, AB2 May 2017
Great place to work, flexible schedules if you are in school. laid back and no pressure to sell. Great place to work. Hardest part customers, fun co workers
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Exhausting
Management Assistant (Current Employee) –  Cornwall, ON2 May 2017
Good place for a person who is willing to relocate every few months for growth in career. Fun job for those who are willing to put in lots of hours. Work/life balance is a struggle.
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Great Place to Start Your Career
Branch Manager (Current Employee) –  Toronto, ON24 April 2017
Enterprise provides you with a great opportunity to develop your sales, leadership and management skills. It provides you with immense opportunity to advance your career quickly and with limited boundaries. It does require a high level of commitment to the operation and the hours. You may come across many difficult situations as you are the front line dealing with customers day in and day out. I have learned an immense amount in a short period of time, many skills I will utilize wherever my career may take me.
Pros
Huge earning potential, great work environment, the employees
Cons
Long hours, difficult customer management
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How to abuse your employee's
Branch Manager (Former Employee) –  Milton, ON15 April 2017
Enterprise uses false promises to ensnare hopeful young graduates to join their company. The pay the lowest possible wages to there employees and work them almost slave like hours. Their hiring and firing decisions are made mostly on popularity decisions. They manipulate staff to sacrifice their personal time, safety, and self's for the betterment of the company. The main transferable skill you can bring from working at Enterprise is how to work extraordinarily hard.
Pros
Free Lunches
Cons
Too many to list
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Okay job for highschool graduate
Service Agent (Current Employee) –  London, ON6 April 2017
Job is okay if intended for short period of stay, otherwise not worth the hassle and lack of decent pay for the hours you put in as a service agent. Would not recommend.
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Overall rating

3.6
Based on 6,591 reviews
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Work/Life Balance
2.9
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3.3
Job Security/Advancement
3.5
Management
3.5
Culture
3.6

CEO Approval

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1,934 ratings
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