Enterprise Holdings Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good company, always hiring
Car Detailer (Former Employee) –  Calgary, AB12 October 2017
I had a good time working in the detailing shop, the management was good, the work environment was fair. The payroll is just minimum wage and there is no work benefits.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun and Friendly place where teamwork rules
Management Trainee (Former Employee) –  Chilliwack, BC2 October 2017
Enterprise Rent a Car is an excellent place to work, if one wishes to grow with the company. Excellent atmosphere overall, along with the top management being extremely helpful and supportive. Overall, amazing work environment, and a positive atmosphere overall.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work hard and have fun
Assistant Branch Manager (Former Employee) –  Newmarket, ON26 September 2017
Great work ethic, and ability to learn about all aspects of the business.

Great roadmapping, and planning form the HR team to help you grow and develop into whatever area of the business you want to go to.
Pros
Fun workplace
Cons
Very long hours
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent job
Car Detailer (Former Employee) –  Thunder bay20 September 2017
Working as a detailer you generally see the not so great side of the industry. You will be dirty and have to clean many things you do not want to. The management at my location was great but that is not the same across the board.
Pros
Fast paced
Cons
Superiority complex of management trainees
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
yup
Assistant Manager (Current Employee) –  BC18 September 2017
No much say, great to work for. I have been with them for 3yrs. Lots of opportunity to move up in the company as long as your willing to relocated. All is taken care off
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Flexible working hours
Rental Sales Agent (Current Employee) –  Leduc, AB17 September 2017
Good company to work for. Offer flexibility in their hours as the working day is from 6am to 1am, 7 days a week.
Get to meet lots of different customers from all over the world when based at the airport.
Gives opportunity to those who strive for excellent customer service.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to learn
Assistant Branch Manager (Current Employee) –  Toronto, ON12 September 2017
Workplace culture at Enterprise holdings is great. You will learn to sell, market and manage employees. The most enjoyable part of the job is definitely the staff around you.
Pros
Great staff
Cons
long hours, pay
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great company to work for
Senior Manager (Former Employee) –  Vancouver, BC6 September 2017
Enterprise provides excellent management training opportunities to new employees, and a strong career path for those interested in advancing. Many relocation options are available as well.
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for starter Management Experience
Assistant Manager (Current Employee) –  Guelph, ON14 August 2017
Long hours with little work/life balance
Very corporate structure
Great people to work with at branch level
Excellent employee training/development
Pros
Sales incentives/bonuses
Cons
Long hours
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Service Agent (Former Employee) –  Ottawa, ON4 August 2017
Learned lots and really enjoy working with my coworkers, long hard difficult days but made some good freinds and would certainly work there again. Pay wasn't great.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun environment
Senior Account Coordinator (Current Employee) –  Toronto, ON1 August 2017
You have a blast working with your coworkers. You gotta have good salesmanship. It can benefit you if you good at your job. However, if you are not good in sales you can definitely feel the pressure.
Pros
great coworkers
Cons
pressure to make sales
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
High expectations low pay they give a raise then you get fired
Reservation Sales Agent (Former Employee) –  Burlington, ON26 July 2017
At first it wasn't too bad a quick training of two weeks and they expect you on the phone taking calls 8 days in. For some this is too quick I was okay with it though. about 50% of the people who started training were gone within the end of the training.

Back to back calls and many rude customers who just want rental prices. I was put on a year of probation because a customer was yelling and swearing at me and I disconnected the call. No warning or anything, which was kind of interesting because I was also trying to switch my schedule and after that was not allowed too. This happened within the first month of working there also.

Every month they have a "1v1" with you where you get told where you're doing well and where you're not. They expect a 4 minute minimum AHT (Average Handle time), 92% of Adherence (on phone time excluding transfers, personal time or internet issues),45% reservations made and 60% of people who actually rent the vehicle.

So after a year of working there they decided to give us all a raise of about $3 which was nice. Until you figure out they fired about 10 people a month after this raise was given. Basically you're not allowed to take bathrooms breaks outside of breaks and lunch, I even had an issue with my stomach and still that didn't matter.

While the pay and the benefits might seem nice at first, the calls are repetitive and brutal to say the least, back to back and you will need to be at your desk for 9 hours a day. Excluding the hour Lunch and two 15 min breaks. There is also unpaid Lunch in which they force an hour. God forbid you want
  more... to stretch your legs or use the bathroom during work times.  less
Pros
Pay rate after a year, Benefits, being able to swap and give away shifts
Cons
No communication with others, Unachievable expectations, long repetitive calls, Not being able to take breaks to stretch legs or use bathroom whenever needed, incompetent supervisors
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun, very friendly managment
Management Trainee (Former Employee) –  Ottawa West, ON21 July 2017
Great place to work. Staff is very friendly, management is encouraging and makes you feel more than just a number. I felt like my coworkers were like family.
Pros
Good benefits, company gives you clothing allowance
Cons
Really long hours, not enough days off
Was this review helpful?Yes 3No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Assistant Manager
Assistant Branch Manager (Current Employee) –  Edmonton, AB17 July 2017
A normal day of work will include, 10+ hrs. Awesome management training program. The people they hire are mostly like minded, so easy to work with. Team work is huge here.
Pros
Benefits, co-workers
Cons
Long hours
Was this review helpful?Yes 2No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
job work
Security Guard (Former Employee) –  Enterprise, ON3 July 2017
like to give work place to me, give ticket and house.job good skill to me like work securityin job come to me, give holging one month go home.enjoyablet part of the job security
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great workplace
Car Prep/Driver (Former Employee) –  Timmins, ON29 June 2017
Enterprise is a great place to work with amazing employees working for them. Teamwork is essential to the organization and how it operates. Very fast paced environment but also professional setting. The most enjoyable part of this job is getting to drive different varieties of vehicles and the amount of road time you get.
Was this review helpful?Yes 3No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Opportunity for younger go-getters
Assistant Manager (Current Employee) –  Midland, ON17 June 2017
Great company to grow within but if you're not willing to relocate your options are limited. Perfect environment for young go-getters with no ties to home/family. Lots of hours BUT lots of opportunity!
Pros
a variety of job options
Cons
work life balance is poor, long hours!
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Okay environment
Car Detailer (Former Employee) –  St. John's, NL15 June 2017
Safety was not a priority in this establishment, mixed with poor communication between management staff. Cleaning team was often unfairly treated by sales team.
Pros
Often payed lunches
Cons
Unnecessary long hours
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
environnement
Représentant Service à la Clientèle (Current Employee) –  Montréal, QC13 June 2017
Travailler chez Enterprise holding , c`est travailler pour une grande entreprise familiale qui gère une immense flotte de véhicule et qui serre des millions de clients partout dans le monde.
Pros
rabais sur les locations de voitures
Cons
l`horaire de travail est invariable
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Product and fun
Management Trainee (Former Employee) –  Welland, ON30 May 2017
Great training for customer service. You meet a lot of new people and coworkers usually end up having a good sense of humor due to the the daily frustrations that come with the job. Overall a good place to work and obtain skills.
Was this review helpful?Yes 2NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Enterprise Holdings. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 6,998 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.9
Salary/Benefits
3.3
Job Security/Advancement
3.5
Management
3.5
Culture
3.6