Customer Relation Manager
Enercon Services Canada Inc. - Beamsville, ON

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You have a passion for the renewable field? You dream of working in the wind industry? ENERCON Services Canada Inc. is a division of ENERCON which is located in Beamsville, Ontario since October 2012. We are currently looking for a Customer Relation Manager whose main responsabilities will encompass the following:

Your Task:
-Complaint management
-Second-level support for clients to maintain high customer satisfaction
-Meet with our clients to relay technical and commercial information
-Discuss the client's concerns and difficulties, while providing support and assistance
-Provide quotes to clients, as well as support for billing and invoicing
-Oversee the strategic direction of customer relation aspects of the Company
-Prepare and present periodical reports for management delivered to regional manager and service company managers; turbine availability, power generation, and fault occurrences/response times

Your Qualifications:
-Bachelor of Electrical or Mechanical Engineering
-2-5 years work experience in costumer relations
-Strong oral and written communication skills in English.
-Strong organizational and interpersonal skills with the ability to handle multiple priorities
-Technically inclined, proficient at writing layouts and preparing documents
-Strong personal computer skills with experience in MS Office Package (Word, PowerPoint, Excel) and SAP. Lotus Note is an asset
-Willingness to travel within Canada

Enercon offers you complete group benefits, including medical, dental and life insurance as well as a pension plan, and competitive salaries.

Shape your future in an innovating and multidisciplinary company and apply online.

About this company
Headquartered in Menomonee Falls, WI, Enercon Industries Corporation is the world's leading manufacturer of a complete range of automatic...